Borderless AI Reviews & Product Details

Borderless AI has completely simplified how we manage our international team. The platform is easy to use, the onboarding process is clear, and their team is always quick to help when questions come up. It’s taken a huge weight off our shoulders knowing compliance and payroll are handled so smoothly. For a growing company like ours, it’s been a game changer. Review collected by and hosted on G2.com.

Nothing major so far — everything has run really smoothly. The few times we’ve needed help, the team has responded right away and followed through until things were resolved Review collected by and hosted on G2.com.

After months of frustration and ongoing challenges with a competing provider, making the switch to Borderless was one of the easiest and best decisions we’ve made. From day one, the experience has been night and day. Borderless has transformed the way we manage our global workforce.

The level of customer service and responsiveness we've received has been exceptional. Every question is answered quickly, every issue is addressed thoroughly, and we consistently feel like a valued partner rather than just another client. There’s a genuine sense that the Borderless team cares about our success.

The platform itself is clean, intuitive, and incredibly easy to navigate. Whether we’re onboarding a new contractor or managing payments across multiple countries, the entire process is smooth and seamless. On the backend, everything just works - the system reliably releases payments on time, every time, without the manual oversight or follow-up we used to deal with.

We finally feel like we’re in capable hands, and the peace of mind that brings is invaluable. Borderless has truly elevated our global operations. Review collected by and hosted on G2.com.

A few small details were missed during the initial onboarding (on both our side and Borderless’) but the team was incredibly receptive to feedback and proactive in addressing everything quickly. They consistently sought input and showed a real commitment to improving the process. I have no doubt that if we were to go through onboarding again, it would be absolutely seamless. Review collected by and hosted on G2.com.

We’ve been growing our team in Canada and Borderless has made managing those new hires super easy. The platform is really straightforward, their support team is very helpful when we have questions and everything just feels well thought out. It’s been a huge help making sure we stay compliant without needing to stress about all the little details. We’re a lean HR team in the U.S. so having a partner like this in Canada has really made a difference. Review collected by and hosted on G2.com.

Honestly, not much. Everything has been going smoothly so far. If anything does come up, the team is on it right away so nothing has really felt like a “dislike” at this point. Review collected by and hosted on G2.com.

Loopex Digital has found Borderless AI to be an invaluable tool for building and managing our international team. From the start, the platform made it incredibly easy to navigate, with a seamless onboarding process that ensured our team was set up quickly and efficiently. The user interface is intuitive, making the whole process stress-free.

What really sets Borderless AI apart, though, is the exceptional support. From day one, the customer service team has been incredibly responsive, answering questions promptly and providing clear solutions. We never felt like we were navigating this process alone. Their proactive approach has made a huge difference in helping us scale our team across multiple regions without any headaches.

Overall, we highly recommend Borderless AI to any business looking to expand their global workforce with ease and confidence. It’s truly a game-changer for managing international teams effectively. Review collected by and hosted on G2.com.

While Borderless AI is a fantastic tool for building and managing international teams, one area for improvement could be the platform’s customization options. Sometimes, it would be helpful to have more flexibility in tailoring certain features to our specific needs. Review collected by and hosted on G2.com.

Borderless AI made joining incredibly easy. Even before I started, Will and his team walked me through everything on Zoom, making onboarding stress-free.

The platform feels intuitive and most importantly, keeps all my details and documents about my employment in one place.

What really sticks out for me is how helpful their team is. Whenever I've had a question or wasn't sure about something or something seemed a bit off, they've got back to me fast and explained everything clearly. For example, the first time I had to submit my work hours, I couldn’t figure out how to submit them properly, in the correct format, and they walked me through it step by step. I still had issues after that, so they asked me to send them my hours, and they uploaded for me. It’s quite rare you work with people who actually care enough to make everything easier for you. Review collected by and hosted on G2.com.

Honestly, can't think of much I dislike. Only small limitation that I’ve noticed is that the mobile app doesn’t allow me to see all my documents, but even that is really minor compared to the overall experience, as I can access all my docs from the web interface. Review collected by and hosted on G2.com.

I have worked with a lot of EORs in my HR career, and Borderless has really changed the experience. We have really enjoyed the ease of access on the platform, the navigation and the user experience. We have had a particularly great experience with every level and instance of customer support. In previous experience with employer of record platforms, the human customer interaction has been non-existent. Review collected by and hosted on G2.com.

Honestly, nothing to dislike here. My only hope is that as they grow, the human element will always be there. So far, I would not change anything. Review collected by and hosted on G2.com.

Staff are easy to work with and talk with. The Borderless interface is clean and easy to use. My onboarding process was really smooth. Review collected by and hosted on G2.com.

During the first few cycles of my paycheck, everything went smoothly. But recently, there have been instances where we get our pay delayed, like a week or sometimes two, which I believe is very unprofessional. It is never okay to have your staff's payment late. That is a big red flag in every company. Review collected by and hosted on G2.com.

We moved to Borderless AI because we needed fast, accurate support...hiring internationally is nuanced, and navigating legal and compliance requirements can be tricky. The Borderless team is super connected to us, and any time something comes up — whether it’s a real issue or just a “what if” scenario — they jump in quickly and work with us to figure it out. They’re solution-oriented and always willing to help. We didn’t get that level of support from our last platform, so the difference has been really noticeable. Review collected by and hosted on G2.com.

Honestly, not much so far. If we ever raise an issue, whether it’s technical or just a potential challenge we're thinking about down the road, they’re quick to respond or brainstorm with us. That kind of responsiveness goes a long way. Review collected by and hosted on G2.com.

We've implemented Borderless AI a few months ago and it was truly a smooth process. The Borderless team has been there for us to guide us through each step and they have been very helpful answering any questions that were coming from our team members who were being migrated to their platform. Their platform is easy to use and navigate and their team is responsive and have a personable approach. Review collected by and hosted on G2.com.

So far, we have not uncovered any shortcomings. Review collected by and hosted on G2.com.

I find Borderless AI incredibly effective for solving cross-border payment issues, making the payable process smooth, accurate, and efficient. The integration with platforms like Workday is highly beneficial to our workflow. Setting up the software was easy, which was a great start to my experience. Review collected by and hosted on G2.com.

I'm not entirely satisfied with the pace at which new features are introduced in Borderless AI. It would be beneficial if they could expedite this process. Additionally, I find the lack of a dedicated API layer on top of their platform somewhat limiting. Review collected by and hosted on G2.com.