At our company, we've used RevenueHero, Calendly, and Chili Piper, and I find Chili Piper to be far easier to use than the other two. Its interface is straightforward and clean, and it consistently routes as expected. In contrast, dealing with RevenueHero has cost us a lot of time. Now that we're finally returning to Chili Piper after a period away, I couldn't be more excited! Review collected by and hosted on G2.com.

I can't think of any drawbacks. The software operates very smoothly and consistently helps us SDRs route our demos to the appropriate AE every time. Review collected by and hosted on G2.com.

Chili Piper really simplifies the whole meeting booking process, whether it’s for inbound leads or internal calls. We’ve used it at Voderia and Pacific Code, connected with our CRM and email tools, and it’s saved us tons of back-and-forth messages. The smart routing and calendar sync work great, helping us instantly connect prospects with the right person. It’s made a noticeable difference in our response time and conversion rates. Review collected by and hosted on G2.com.

The setup can take a bit of time initially, especially if you’re connecting multiple calendars or complex routing rules, but once configured, it runs smoothly. Review collected by and hosted on G2.com.

Overall Chili Piper is easy to implement and the CSM team provides tremendous support and is very accessible. Review collected by and hosted on G2.com.

Love the product but wish the price would come down a bit. Review collected by and hosted on G2.com.

I just started using it this week and really do enjoy it. It's very easy to customize your settings to speficy exactly how you want your meeting invites to look. I really do like the calendar integrations as well so you can share it with anyone even those outside your org. It makes it a lot easier to schedule. Review collected by and hosted on G2.com.

There are competing products that do this but Chili Piper isn't as clunky as the outlook scheduler. Review collected by and hosted on G2.com.

That you really don't need a specific structure for your form. As long as your form follows best practices, the implementation is pretty straightforward. Review collected by and hosted on G2.com.

I guess this doesn't fall within Chili Piper realm but Office 365 can give some problems regarding role permissions and account type in order to get the calendar to work. Review collected by and hosted on G2.com.

The logic would be powerful (if we ever got it working) Review collected by and hosted on G2.com.

The support was lacking so we never really got it to rotate the way we were told it would. Review collected by and hosted on G2.com.

It can book appointments and there's a lot of complex things you can set up Review collected by and hosted on G2.com.

Their customer support is horrible. They suddenly add extra fees, doubling the cost without informing about this. Despite three months of continued efforts to resolve this with them they do not reply but just keep sending new invoices. Now they don't want to cancel my subscription because there are outstanding invoices - the fraudulent invoices... it's a scam Review collected by and hosted on G2.com.

Chilli Piper fills a gap for us that our CRM can't. CP allows us to set up complex rules on our contact forms so that we can redirect our customers to the correct product expert. The CSM support from Shon is top-notch. He explains things clearly and easily, so even if you aren't technical you can understand. I find getting a one-on-one with Shon super easy to walk through any questions I have. Review collected by and hosted on G2.com.

It is a bit technical at times (html and java input) but there are good articles to get around that. The Help Centre articles could do with a bit of updating eg. How to set up a queue from start to finish including the inbound router requirements for mapping. Review collected by and hosted on G2.com.

Easy to implement. Fair distribution of leads to the Sales area. The frequency of use is daily in our company, we have not had any bugs in the system to date. A great integrator Review collected by and hosted on G2.com.

Despite the Easy implementation, it has small difficulties in being intuitive. For each new employee we need to assist him in using Review collected by and hosted on G2.com.

It is easy to set up and use. I was able to set up several meeting types within a few minutes. If you need to make changes, it is intuitive to figure out the platform. Review collected by and hosted on G2.com.

I have only found one thing I do not like about Chili Piper. When you send the link out the guest form "invite additional guests" section is not super user friendly. I have had customers email me saying they are only able to add one other email address here. I know that if you hit enter you can type in multiple email addresses by repeating these steps but many users may not know to do this automatically. Review collected by and hosted on G2.com.