The G2 on Chronus Mentoring

Chronus Mentoring Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the insightful analytics of Chronus Mentoring, which effectively display program impact and progress. (1 mentions)

Users appreciate the responsive customer support from Chronus, making their mentoring experience smoother and more effective. (1 mentions)

Users appreciate the customizability of Chronus Mentoring, enhancing their mentoring experience with tailored fields and reports. (1 mentions)

Users value the customizable fields and reports in Chronus Mentoring, enhancing their program's effectiveness and relevance. (1 mentions)

Users appreciate the intuitive interface of Chronus Mentoring, making navigation and utilization straightforward and efficient. (1 mentions)

Users find the complexity of track alignment in Chronus Mentoring somewhat confusing, impacting their overall experience. (1 mentions)

Top Pros or Advantages of Chronus Mentoring

1. Analytics

Users appreciate the insightful analytics of Chronus Mentoring, which effectively display program impact and progress.

See 1 mentions

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Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you like about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and a

2. Customer Support

Users appreciate the responsive customer support from Chronus, making their mentoring experience smoother and more effective.

See 1 mentions

See Related User Reviews

Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you like about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and a

3. Customizability

Users appreciate the customizability of Chronus Mentoring, enhancing their mentoring experience with tailored fields and reports.

See 1 mentions

See Related User Reviews

Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you like about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and a

4. Customization

Users value the customizable fields and reports in Chronus Mentoring, enhancing their program's effectiveness and relevance.

See 1 mentions

See Related User Reviews

Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you like about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and a

5. Ease of Use

Users appreciate the intuitive interface of Chronus Mentoring, making navigation and utilization straightforward and efficient.

See 1 mentions

See Related User Reviews

Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you like about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and a

Top Cons or Disadvantages of Chronus Mentoring

1. Complexity

Users find the complexity of track alignment in Chronus Mentoring somewhat confusing, impacting their overall experience.

See 1 mentions

See Related User Reviews

Sandra W.

Enterprise (> 1000 emp.)

4.5/5

"City of Seattle Flash Mentoring"

What do you dislike about Chronus Mentoring?

There are a few things that I should get more information about before answering this, but I think that it is a bit confusing with the tracks and wher

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Sandra W.

Workforce Development Program Coordinator

Enterprise (> 1000 emp.)

8/14/2024

"City of Seattle Flash Mentoring"

4.5/5

What do you like best about Chronus Mentoring?

Chronus is good at ease of use. The screens are intuitive and easy to follow. The customer success team is good at responding to our questions and attending our regular status meetings. The dashboards and informatics are very nice and show the progression of the program's impact. The mentor/mentee matching structure is very good. The customizable fields and reports are good. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

There are a few things that I should get more information about before answering this, but I think that it is a bit confusing with the tracks and where the tracks need to be the same/aligned with other and where they can be different. I see that Chronus acquired Imperative. I just went through setting up a profile and can see that they start out with assessing my purpose which I assume is used to match me with a mentor. I like that model as well. Review collected by and hosted on G2.com.

Anna C.

Enterprise (> 1000 emp.)

12/6/2023

"Design is intuitive and the company keeps improving!"

5/5

What do you like best about Chronus Mentoring?

Simple and intuitive design of the platform.

Great customer support from all departments like account management, customer success, system support and implemention team. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

Mentors are not able to see the match scores of mentees. Review collected by and hosted on G2.com.

Verified User in Manufacturing

Enterprise (> 1000 emp.)

12/13/2023

"Chronus Mentoring Connection Software"

4.5/5

What do you like best about Chronus Mentoring?

The software is very easy to use, the company is forward thinking, and responds quickly to support requests. Everything you need to support and promote mentoring within your organization is available to you. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

With growth, I've had a number of company rep changes. Review collected by and hosted on G2.com.

Charis L.

Instructor

Enterprise (> 1000 emp.)

12/18/2023

"Easy to use pltform that's robust with features"

4.5/5

What do you like best about Chronus Mentoring?

It's a great way to centralize and coordinate a mentoring or similar program. Customer support has been helpful. Great surveying capabilites and customization, plus integration with Slack. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

We used it for an application that was not mentoring so some features didn't apply or weren't as helpful. Review collected by and hosted on G2.com.

Ryann P.

Speaking Engagements & Media Appearances

Small-Business (50 or fewer emp.)

7/8/2022

"Great Mentoring Software for Legal Organizations"

5/5

What do you like best about Chronus Mentoring?

The Chronus platform is nimble and accessible to organizations of all sizes. As a small, legal organization, we have been able to create a tailored mentoring experience for our users with ease of use for them and for us as administrators. Chronus has the best of both worlds: ready to plug and play out of the box and tailored to meet the needs of any mentoring program. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

Staff turnover at Chronus has been a bit of an issue lately but likely a result of the COVID reshuffle. Review collected by and hosted on G2.com.

Verified User in Higher Education

Mid-Market (51-1000 emp.)

7/13/2022

"Chronus makes mentoring coordination easy and innovative!"

5/5

What do you like best about Chronus Mentoring?

The individual customer support offered allows us to continually advance and enhance our programs. The Chronus Team works with us consistently to address our needs. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

There are a few tools that could be improved for our needs, and due to the time we've used Chronus, there are new elements we may not be taking full advantage of. Chronus is currently working with us to accomplish these goals. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus Mentoring:

Chronus offers an established platform to manage mentoring relationships with ease and innovation. Review collected by and hosted on G2.com.

What problems is Chronus Mentoring solving and how is that benefiting you?

The Chronus team is currently assisting us on a full revamp to improve our programs and streamline all our programs for our changing needs. They continually implement new operations and tools. Review collected by and hosted on G2.com.

Yvonne C.

Deputy Executive Director

Small-Business (50 or fewer emp.)

2/10/2022

"Mentoring Made Easy"

4.5/5

What do you like best about Chronus Mentoring?

The Chronus mentorship software is user-friendly for both the administrator and the end-users. The system is designed to facilitate the mentor relationship by providing automated prompts, email campaigns, surveys and reports generated by the system. It takes a heavy lift off the administrator. Regarding the initial build-out, the program is easy to brand and customize. The reporting and analytics generated by the system are informative and educate the administrators on the interest and needs of the participants. The support team members were knowledgeable, accessible, and friendly. Very sophisticated software. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

The branding took a bit of time, but overall was worth the effort. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus Mentoring:

Chronus is the state-of-the-art software for mentorship. It will assist you in offering this service to your employees or members. Review collected by and hosted on G2.com.

What problems is Chronus Mentoring solving and how is that benefiting you?

As a membership association, the benefits realized are offering this unique member benefit to assist younger professionals in finding seasoned mentors to inform their career choices. Review collected by and hosted on G2.com.

Response from Chronus Mentoring of Chronus Mentoring

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Yvonne, thank your for your feedback! We're glad to hear Chronus' user-friendly platform is meeting your expectations and mentoring goals. We're always look to evolve the software to better meet your unique culture and needs.

Stephanie L.

Director of Learning Operations and Design

Enterprise (> 1000 emp.)

7/28/2022

"Director of Learning Design and Operations"

4/5

What do you like best about Chronus Mentoring?

Reporting, matching and the customizable algorythm. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

We have had inconsistent customer service from time to time. The dashboard colors and look and feel are dated. Review collected by and hosted on G2.com.

Tracy L.

Regional Vice President

Enterprise (> 1000 emp.)

12/21/2021

"Chronus provides a landscape to match and manage a mentorship program with great visibility."

5/5

What do you like best about Chronus Mentoring?

The Dashboard and Bulk Matching features were used quite frequently, and the beauty of the platform is that it is highly customizable for an ERG to launch a program of any size. Review collected by and hosted on G2.com.

What do you dislike about Chronus Mentoring?

It is an undertaking to initiate and customize to the program design criteria. Review collected by and hosted on G2.com.

Recommendations to others considering Chronus Mentoring:

The Chronus platform provides a great landscape to initiate, match and manage a mentorship program with great visibility. Once underway, it allows the mentors and mentees to document their goals and progress.

The first steps will be just to understand the Chronus platform, and I would say that building the program falls into categories

PREP

• Platform features and navigation

• Timeline and reach

• Consider the anticipated population - - do you think you will have a 1:1 ratio for mentees/mentors, there are default settings for mentor capacity.

• Questions - - the answers to the questioned posed to the population is the key driver in the match, so considered those. We also added an About me section and the data there helped with our matches.

• We chose a hybrid matching, where Chronus would suggest the % match, but as an admin, review the suggestions and we selected that final match. It was often what Chronus suggested; others were overridden based on other info provided.

MATCH

• There are views and ways to bulk match, and you can also queue up a match before you officially publish a match

• You also have to balance the requested mentors (if you are offering that) against what % match is that Chronus is suggesting

• You can review all before you publish and can download to excel

• There are a lot of Chronus driven communications that we selected, and we worked as a team on the wording and timing, and settings

• Not sure if this will impact you, but you may also want to consider location/time zones when matching

REVIEW

• Chronus does provide several views to see the status of enrollment, match, and tools to offer

• Once the matching is completed, you can get post-activity stats to assess your population’s engagement

• Your members can also use Chronus to review and chronicle their progress with their partners.

• We hosted pre-calls to explain the program and how the tool works and suggest check-in meetings periodically

There is a big responsibility in overseeing the matching because you want every match to be meaningful. Review collected by and hosted on G2.com.

What problems is Chronus Mentoring solving and how is that benefiting you?

Managing a reach of over 1200 with over 250 participants, Chronus was highly effective in expanding our program to our growth goals. Management is easy now that it is in place and can onboard new participants easily at any time. Review collected by and hosted on G2.com.

Response from Chronus Mentoring of Chronus Mentoring

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Tracy, we're glad to hear the mentoring platform is serving your Employee Resource Group (ERG) needs. Thank you for your feedback. We're always looking for ways to improve and simplify the process for customers from the start through the scale. Thank you for not only sharing what you like, but also providing best practices for other potential program owners out there.