The G2 on CoPilot AI

CoPilot AI Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find CoPilot AI incredibly easy to use and implement, enhancing productivity with automated code generation. (6 mentions)

Users praise the excellent customer support of CoPilot AI, making onboarding and assistance seamless and efficient. (4 mentions)

Users admire the automation features of CoPilot AI, significantly simplifying code generation and lead generation tasks. (3 mentions)

Users find CoPilot AI to be highly intuitive, simplifying campaign management and enhancing overall efficiency in prospecting. (3 mentions)

Users love the excellent customer support of CoPilot AI, making onboarding and usage smooth and hassle-free. (3 mentions)

Users find easy implementation with CoPilot AI, appreciating smooth onboarding and user-friendly design for seamless integration. (2 mentions)

Users find that AI limitations in CoPilot AI can result in generic messaging and misalignment with specific business needs. (2 mentions)

Users highlight significant concerns about inaccuracy, noting issues with unreliable and inefficient code generation. (2 mentions)

Users note a steep learning curve with CoPilot AI, especially in setting up campaigns and crafting messages effectively. (2 mentions)

Users notice a need for manual labor to optimize AI recommendations and adjust messaging for their specific audiences. (1 mentions)

Users feel that CoPilot AI is not intuitive for personalized approaches, limiting its effectiveness for specific business needs. (1 mentions)

Users express privacy concerns regarding CoPilot AI due to its reliance on public code repositories affecting security. (1 mentions)

Top Pros or Advantages of CoPilot AI

1. Ease of Use

Users find CoPilot AI incredibly easy to use and implement, enhancing productivity with automated code generation.

See 6 mentions

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Verified User

Enterprise (> 1000 emp.)

4.0/5

"Quick and user-friendly"

What do you like about CoPilot AI?

I haven't used generative AI much before, but I find this one easy to use. I often use it when writing macros or translating.

Punit O.

Enterprise (> 1000 emp.)

5.0/5

"Microsoft AI tool which made our life easy"

What do you like about CoPilot AI?

Integration with Microsoft teams and outlook messanger making life easy by creating MOM, mail formation etc

2. Customer Support

Users praise the excellent customer support of CoPilot AI, making onboarding and assistance seamless and efficient.

See 4 mentions

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Angela B.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Software + Exceptional Customer Service!"

What do you like about CoPilot AI?

It's a fantastic app. Well worth the small monthly fee. Customer Support Representative Cherica Padullo provided us with OUTSTANDING customer service!

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you like about CoPilot AI?

Customer support is excellent. Developers work is simplified, as the code gets generated and completes it automatically. Various templates are t

3. Automation

Users admire the automation features of CoPilot AI, significantly simplifying code generation and lead generation tasks.

See 3 mentions

See Related User Reviews

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you like about CoPilot AI?

Customer support is excellent. Developers work is simplified, as the code gets generated and completes it automatically. Various templates are t

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you like about CoPilot AI?

Copilot AI stands out for its excellent customer service, making the onboarding process smooth and hassle-free. The AI-powered message drafting featur

4. Intuitive

Users find CoPilot AI to be highly intuitive, simplifying campaign management and enhancing overall efficiency in prospecting.

See 3 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you like about CoPilot AI?

Copilot AI stands out for its excellent customer service, making the onboarding process smooth and hassle-free. The AI-powered message drafting featur

Vinay R.

Enterprise (> 1000 emp.)

5.0/5

"Piloting the co poilot"

What do you like about CoPilot AI?

User friendly and ease of handling is awesome

5. Simple

Users love the excellent customer support of CoPilot AI, making onboarding and usage smooth and hassle-free.

See 3 mentions

See Related User Reviews

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you like about CoPilot AI?

Customer support is excellent. Developers work is simplified, as the code gets generated and completes it automatically. Various templates are t

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you like about CoPilot AI?

Copilot AI stands out for its excellent customer service, making the onboarding process smooth and hassle-free. The AI-powered message drafting featur

6. Easy Implementation

Users find easy implementation with CoPilot AI, appreciating smooth onboarding and user-friendly design for seamless integration.

See 2 mentions

See Related User Reviews

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you like about CoPilot AI?

Customer support is excellent. Developers work is simplified, as the code gets generated and completes it automatically. Various templates are t

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you like about CoPilot AI?

Copilot AI stands out for its excellent customer service, making the onboarding process smooth and hassle-free. The AI-powered message drafting featur

Top Cons or Disadvantages of CoPilot AI

1. AI Limitations

Users find that AI limitations in CoPilot AI can result in generic messaging and misalignment with specific business needs.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you dislike about CoPilot AI?

While Copilot AI is a strong tool, I found that it wasn’t the best fit for my specific business needs. As a sourcing firm, our added value lies in hig

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A Smart and Scalable Tool using in Microsoft Teams For Meeting Management"

What do you dislike about CoPilot AI?

While CoPilot AI is a powerful tool, there’s a learning curve when setting up initial campaigns and understanding how to best structure message sequen

2. Inaccuracy

Users highlight significant concerns about inaccuracy, noting issues with unreliable and inefficient code generation.

See 2 mentions

See Related User Reviews

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you dislike about CoPilot AI?

Major concern is of its reliabilty and quality as it produces incorrect and inefficient code. Security ia also a concern as it is based on existing

Vinay R.

Enterprise (> 1000 emp.)

5.0/5

"Piloting the co poilot"

What do you dislike about CoPilot AI?

Slow response rate and personalisation of data

3. Learning Curve

Users note a steep learning curve with CoPilot AI, especially in setting up campaigns and crafting messages effectively.

See 2 mentions

See Related User Reviews

Angela B.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent Software + Exceptional Customer Service!"

What do you dislike about CoPilot AI?

A bit of a learning curve but once set up you are off to the races,

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A Smart and Scalable Tool using in Microsoft Teams For Meeting Management"

What do you dislike about CoPilot AI?

While CoPilot AI is a powerful tool, there’s a learning curve when setting up initial campaigns and understanding how to best structure message sequen

4. Manual Labor

Users notice a need for manual labor to optimize AI recommendations and adjust messaging for their specific audiences.

See 1 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.5/5

"A Smart and Scalable Tool using in Microsoft Teams For Meeting Management"

What do you dislike about CoPilot AI?

While CoPilot AI is a powerful tool, there’s a learning curve when setting up initial campaigns and understanding how to best structure message sequen

5. Not Intuitive

Users feel that CoPilot AI is not intuitive for personalized approaches, limiting its effectiveness for specific business needs.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

What do you dislike about CoPilot AI?

While Copilot AI is a strong tool, I found that it wasn’t the best fit for my specific business needs. As a sourcing firm, our added value lies in hig

6. Privacy Concerns

Users express privacy concerns regarding CoPilot AI due to its reliance on public code repositories affecting security.

See 1 mentions

See Related User Reviews

Naresh Kumar G.

Small-Business (50 or fewer emp.)

4.5/5

"Review of Copilot AI"

What do you dislike about CoPilot AI?

Major concern is of its reliabilty and quality as it produces incorrect and inefficient code. Security ia also a concern as it is based on existing

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Divyanshu A.

Software Engineer

Mid-Market (51-1000 emp.)

10/16/2025

"Speeds Up Coding with Smart Suggestions, but Occasionally Gives Incorrect Logic"

4.5/5

What do you like best about CoPilot AI?

Copilot AI helps me in speeding up my coding tasks by providing relevant suggestions and smart predictions. It generated small blocks of code me instantly and saves me lots of effort. It improves it's suggestions over time based on my preference. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

In some rare instances CoPilot AI gives some wrong answers or incorrect logic. But that happens only when I consider some specific use cases. Another downside is that sometimes it takes too long to process result. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/6/2025

"A Smart and Scalable Tool using in Microsoft Teams For Meeting Management"

4.5/5

What do you like best about CoPilot AI?

CoPilot AI makes LinkedIn lead generation incredibly efficient with its automated outreach and smart targeting capabilities. I really appreciate how intuitive the dashboard is, making it easy to manage campaigns, personalize messaging, and track performance. The AI does a great job of filtering relevant leads, saving me a lot of time. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

While CoPilot AI is a powerful tool, there’s a learning curve when setting up initial campaigns and understanding how to best structure message sequences for different audiences. At times, the AI recommendations can feel a bit generic and may require manual tweaking to get the tone just right. Review collected by and hosted on G2.com.

What problems is CoPilot AI solving and how is that benefiting you?

CoPilot AI helps me scale my outreach efforts on LinkedIn without sacrificing personalization. It solves the problem of manual prospecting by automating message sequences, identifying potential leads, and organizing conversations in one place. As a result, I save hours each week, and I’m able to reach more qualified prospects with a consistent approach. This has noticeably improved my lead-to-meeting conversion rate. Review collected by and hosted on G2.com.

Alison W.

Customer Service Adovate

Enterprise (> 1000 emp.)

10/23/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Solution—Amazing Features and Effortless Email Creation"

5/5

What do you like best about CoPilot AI?

Gives you everything you need from answering questions to finding ways to put an email together. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Nothing everything is amazing!! There is nothing I dislike. Review collected by and hosted on G2.com.

Punit O.

Senior Site Reliability Engineer/DevOps Engineer

Enterprise (> 1000 emp.)

9/20/2025

"Microsoft AI tool which made our life easy"

5/5

What do you like best about CoPilot AI?

Integration with Microsoft teams and outlook messanger making life easy by creating MOM, mail formation etc Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Nothing as such as everything is best and it is pros everywhere Review collected by and hosted on G2.com.

Dev S.

Senior Software Engineer

Enterprise (> 1000 emp.)

3/14/2025

"It's great product"

4/5

What do you like best about CoPilot AI?

It's user friendly and easy to use. It can be integrated smoothly with visual studio and visual studio code. while writing code it's provide flexibility to add the prompt in the code page itself. I am using it in day to day basis. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Support team take time to reach out for the solution if any issue occurred. Ease of implementation becomes hectic when other tool comes into the picture. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Small-Business (50 or fewer emp.)

2/18/2025

"A Well-Designed AI Tool, But Not the Best Fit for My Business"

4.5/5

What do you like best about CoPilot AI?

Copilot AI stands out for its excellent customer service, making the onboarding process smooth and hassle-free. The AI-powered message drafting features are quite effective, providing solid suggestions for outreach. Additionally, the dashboards are well-designed, making it easy to track progress and analyze campaign performance. Overall, the tool is user-friendly and well-structured for businesses looking to automate and streamline their prospecting efforts. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

While Copilot AI is a strong tool, I found that it wasn’t the best fit for my specific business needs. As a sourcing firm, our added value lies in highly personalized candidate outreach. Using AI-generated messages for prospecting felt somewhat contradictory to our core approach. While I was curious to test it, I realized that automation in this context doesn’t fully align with our value proposition. That said, I can see how it could be highly effective for other service-based businesses with a different outreach strategy. Review collected by and hosted on G2.com.

What problems is CoPilot AI solving and how is that benefiting you?

Reaching out to potential clients efficiently can be a time-consuming process, especially when managing multiple touchpoints. Maintaining consistency, tracking follow-ups, and ensuring a structured outreach strategy requires significant effort. Copilot AI addresses this challenge by automating the sequencing of outreach messages, allowing businesses to engage with prospects in a more organized and scalable way. Review collected by and hosted on G2.com.

Verified User in Financial Services

Enterprise (> 1000 emp.)

5/28/2025

"CoPilot AI Evaluation"

4.5/5

What do you like best about CoPilot AI?

The functionality offers a lot of convenience and speed in solving various problems! Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Honestly, I haven't found anything that isn't useful in CoPilot AI yet. Review collected by and hosted on G2.com.

Ryan G.

CEO

Small-Business (50 or fewer emp.)

6/30/2025

"Complete garbage, there are several options out there that are better, have more features."

0/5

What do you like best about CoPilot AI?

Customer service is good, onboarding agents are knowledgeable. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Lack of functionality, pricing is way to high. Review collected by and hosted on G2.com.

Verified User in Civic & Social Organization

Small-Business (50 or fewer emp.)

5/9/2023

"Great for cold outreach and creating pipelines!"

4.5/5

What do you like best about CoPilot AI?

Potential leads can be identified based on the specific attributes that you are looking for, allowing for a comprehensive lead list. With the automation, you are able to reach a wide range of people quickly and easily. One of the most effective ways to do cold outreach, with high response rates and a high ROI. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

Unable to flag/remove who will receive messages from your lead list ahead of time (i.e., unable to "uncheck" folks from your lead list if they are already in another pipeline). Must have Sales Navigator to use, which incurs additional costs. Review collected by and hosted on G2.com.

What problems is CoPilot AI solving and how is that benefiting you?

Using email to cold outreach potential leads can often be ineffective, as emails can easily land in Spam or Promotions folders and be ignored. CoPilot AI allows you to connect with folks via LinkedIn, which makes the interaction feel more secure & personalized than a cold email. It also is helpful when searching for potential leads, as the program allows you to filter for specific industries, roles, and interests which allows you to create a pipeline that is truly aligned with your organization and outreach criteria. Review collected by and hosted on G2.com.

Angela B.

CEO

Small-Business (50 or fewer emp.)

2/25/2025

"Excellent Software + Exceptional Customer Service!"

5/5

What do you like best about CoPilot AI?

It's a fantastic app. Well worth the small monthly fee. Customer Support Representative Cherica Padullo provided us with OUTSTANDING customer service! I would highly recommend CoPilot AI. Review collected by and hosted on G2.com.

What do you dislike about CoPilot AI?

A bit of a learning curve but once set up you are off to the races, Review collected by and hosted on G2.com.