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Cove Data Protection Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Cove Data Protection, allowing seamless management and quick restoration of data. (130 mentions)
Users value the seamless backup experience with Cove Data Protection, praising its reliability and easy restores for clients. (71 mentions)
Users highlight the reliability of Cove Data Protection, emphasizing easy setup and effective backup solutions across platforms. (63 mentions)
Users value the efficient backup frequency of Cove Data Protection, ensuring reliable and timely data security. (62 mentions)
Users value the easy setup of Cove Data Protection, allowing quick backups with minimal fuss and effective documentation. (55 mentions)
Users face backup issues with Cove Data Protection, struggling with corrupt files and lack of detailed error logs. (42 mentions)
Users express frustration with backup failures, highlighting issues like vague error messages and lack of chat history backups. (27 mentions)
Users express frustration with restore issues, including the inability to skip corrupt files and check backup logs. (26 mentions)
Users face slow restoration issues, compounded by complexity and variable naming, which can hinder recovery efficiency. (21 mentions)
Users express concern over the lack of backup options, particularly for individual team chat histories and corrupt files. (19 mentions)
Users find restoration issues with Cove Data Protection, noting slow processes and limited effectiveness of granular restores. (19 mentions)

Top Pros or Advantages of Cove Data Protection

1. Ease of Use
Users appreciate the ease of use of Cove Data Protection, allowing seamless management and quick restoration of data.
See 130 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fantastic Product, solving long term storage pains!"

What do you like about Cove Data Protection?

We enjoy the face that the interface is easy to use, loading assets, whether they be Office 365, Servers or Desktop is seamless. The biggest point w

Amiru K.
AK

Amiru K.

Mid-Market (51-1000 emp.)

4.0/5

"Thoughts on Cove Data Protection"

What do you like about Cove Data Protection?

Cove data protection is a lifesaver in terms on acting as a centralised platform to manage backups for all clients, being able to easily add servers a

2. Backup Solutions
Users value the seamless backup experience with Cove Data Protection, praising its reliability and easy restores for clients.
See 71 mentions

See Related User Reviews

Amiru K.
AK

Amiru K.

Mid-Market (51-1000 emp.)

4.0/5

"Thoughts on Cove Data Protection"

What do you like about Cove Data Protection?

Cove data protection is a lifesaver in terms on acting as a centralised platform to manage backups for all clients, being able to easily add servers a

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Fantastic Product, solving long term storage pains!"

What do you like about Cove Data Protection?

We enjoy the face that the interface is easy to use, loading assets, whether they be Office 365, Servers or Desktop is seamless. The biggest point w

3. Reliability
Users highlight the reliability of Cove Data Protection, emphasizing easy setup and effective backup solutions across platforms.
See 63 mentions

See Related User Reviews

RL

Rodrigo L.

Small-Business (50 or fewer emp.)

5.0/5

"Cove gave us peace of mind and security with backup."

What do you like about Cove Data Protection?

New retention and archiving models also facilitate standardized backups and ensure nothing is forgotten. And, the new recovery-test features and the o

NW

Nathan W.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud Data Protection That Works"

What do you like about Cove Data Protection?

Little to no fuss with setting up and getting to the point of actually backing up. If there are errors, there is documentation and error codes that ma

4. Backup Frequency
Users value the efficient backup frequency of Cove Data Protection, ensuring reliable and timely data security.
See 62 mentions

See Related User Reviews

RL

Rodrigo L.

Small-Business (50 or fewer emp.)

5.0/5

"Cove gave us peace of mind and security with backup."

What do you like about Cove Data Protection?

New retention and archiving models also facilitate standardized backups and ensure nothing is forgotten. And, the new recovery-test features and the o

NW

Nathan W.

Small-Business (50 or fewer emp.)

5.0/5

"Cloud Data Protection That Works"

What do you like about Cove Data Protection?

Little to no fuss with setting up and getting to the point of actually backing up. If there are errors, there is documentation and error codes that ma

5. Easy Setup
Users value the easy setup of Cove Data Protection, allowing quick backups with minimal fuss and effective documentation.
See 55 mentions

See Related User Reviews

MF

Moe F.

Mid-Market (51-1000 emp.)

4.5/5

"Cover Data Protection is a good cloud based alternative to on prem backup"

What do you like about Cove Data Protection?

ease of setup and cloud hosted, did away with the need to keep backups on prem.

Mohammad M.
MM

Mohammad M.

Mid-Market (51-1000 emp.)

5.0/5

"Happy with Cove Data Protection, we backup servers, WS and M365, recovery test and Standby images."

What do you like about Cove Data Protection?

Easy to configure, hourly option for backup and Virtual disaster recovery option.

Top Cons or Disadvantages of Cove Data Protection

1. Backup Issues
Users face backup issues with Cove Data Protection, struggling with corrupt files and lack of detailed error logs.
See 42 mentions

See Related User Reviews

James G.
JG

James G.

Small-Business (50 or fewer emp.)

4.5/5

"Easy and Effective"

What do you dislike about Cove Data Protection?

very rarely have issues with Cove however I wish I could view old logs and errors for any VDR that has failed.

CD

Clinton D.

Mid-Market (51-1000 emp.)

4.0/5

"Great and Easy!"

What do you dislike about Cove Data Protection?

There is not much right now. I would like backups to skip corrupt files and still create a restore point.

2. Backup Failures
Users express frustration with backup failures, highlighting issues like vague error messages and lack of chat history backups.
See 27 mentions

See Related User Reviews

CD

Clinton D.

Mid-Market (51-1000 emp.)

4.0/5

"Great and Easy!"

What do you dislike about Cove Data Protection?

There is not much right now. I would like backups to skip corrupt files and still create a restore point.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"A great product - lots of features & functions sat behind a very usable interface!"

What do you dislike about Cove Data Protection?

There are only a few things that I find difficult with cove, one of which is the lack of individual chat message history backup in teams, there have b

3. Restore Issues
Users express frustration with restore issues, including the inability to skip corrupt files and check backup logs.
See 26 mentions

See Related User Reviews

James G.
JG

James G.

Small-Business (50 or fewer emp.)

4.5/5

"Easy and Effective"

What do you dislike about Cove Data Protection?

very rarely have issues with Cove however I wish I could view old logs and errors for any VDR that has failed.

CD

Clinton D.

Mid-Market (51-1000 emp.)

4.0/5

"Great and Easy!"

What do you dislike about Cove Data Protection?

There is not much right now. I would like backups to skip corrupt files and still create a restore point.

4. Slow Restoration
Users face slow restoration issues, compounded by complexity and variable naming, which can hinder recovery efficiency.
See 21 mentions

See Related User Reviews

MF

Moe F.

Mid-Market (51-1000 emp.)

4.5/5

"Cover Data Protection is a good cloud based alternative to on prem backup"

What do you dislike about Cove Data Protection?

sometimes the backups take longer due to internet speed/congestion but that is to be expected with a cloud solution.

Kevin M.
KM

Kevin M.

Enterprise (> 1000 emp.)

5.0/5

"Cove Data Protection - Immutable Cloud backups for on premise systems"

What do you dislike about Cove Data Protection?

The passphrase and security key have different names in different places. When selecting a point-in-time restore, the selection screens change (just b

5. Lack of Backup
Users express concern over the lack of backup options, particularly for individual team chat histories and corrupt files.
See 19 mentions

See Related User Reviews

CD

Clinton D.

Mid-Market (51-1000 emp.)

4.0/5

"Great and Easy!"

What do you dislike about Cove Data Protection?

There is not much right now. I would like backups to skip corrupt files and still create a restore point.

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"A great product - lots of features & functions sat behind a very usable interface!"

What do you dislike about Cove Data Protection?

There are only a few things that I find difficult with cove, one of which is the lack of individual chat message history backup in teams, there have b

6. Restoration Issues
Users find restoration issues with Cove Data Protection, noting slow processes and limited effectiveness of granular restores.
See 19 mentions

See Related User Reviews

CD

Clinton D.

Mid-Market (51-1000 emp.)

4.0/5

"Great and Easy!"

What do you dislike about Cove Data Protection?

There is not much right now. I would like backups to skip corrupt files and still create a restore point.

NE

Nalin E.

Mid-Market (51-1000 emp.)

5.0/5

"Seamless cloud backup product with multiple restore options and great automated reporting"

What do you dislike about Cove Data Protection?

Data restore process is very cumbersome. Need it to be simpler.

Cove Data Protection Reviews (406)

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Reviews

Cove Data Protection Reviews (406)

View 1 Video Reviews
4.5
406 reviews
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RE
IT Support Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Secure, encrypted backup solution for all your devices and services"
What do you like best about Cove Data Protection?

They have an impressive history of providing secure, encrypted, and immutable backup solutions. These services cover not just endpoints such as servers, workstations, and laptops, but also extend to M365 tenants. Additionally, they are preparing to launch backup support for Google Workspace in the near future.

Simple and easy to use, I log in daily to check my backups, but I don't even need to as they have a great reporting system with daily automated reports which are highly customisable. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

The deployment process can be a little bit confusing at first but their support team are great and always ready to help Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Great M365 Backup Product"
What do you like best about Cove Data Protection?

Ease of use and very graphical interface with several great pie charts. Its dashboard is easy to navigate and all the information is easy to review. I'm able to navigate and load information I need without requiring a lot of training. The speed at which everything loads is also nice. I can safely say that this is one of the best products in the market from a GUI and user experience. We're able to give our clients access to self managed if needed which is a great bonus. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

Cove Backup offers services for M365, servers, and workstations, and performs these tasks effectively. One notable issue is their pricing structure. Having used this product for over 8 years, it appears that N-ABLE prioritises their own profits, which reduces flexibility for MSPs. While a higher price can be justified for a quality product, N-ABLE's pricing tests the boundaries of what is acceptable. There are also significant space limitations with their server and workstation backups, making them less competitive as competitor offerings are priced at least 50% lower than N-ABLE. Consequently, our usage is limited to the M365 backup service, and we have transitioned away from using their server and workstation backups. Review collected by and hosted on G2.com.

RT
IT Helpdesk
Mid-Market (51-1000 emp.)
"Streamlined Data Protection with Peace of Mind"
What do you like best about Cove Data Protection?

The recent improvements to the centralized dashboard have made monitoring backups across multiple devices much easier. I also really like the addition of proactive alerting and reporting features they help ensure we never miss a failed backup. The improved UI feels more modern and intuitive, saving us time during daily checks. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

While Cove Data Protection works well overall, the initial setup could be improved by making retention policies and storage location configuration more visible during onboarding. Currently, setting up custom retention requires navigating through several menus, which isn’t very intuitive for first-time users. It would also be helpful if backup scheduling allowed for more specific time windows and blackout periods. Review collected by and hosted on G2.com.

James G.
JG
Network Operations Technician
Small-Business (50 or fewer emp.)
"Easy and Effective"
What do you like best about Cove Data Protection?

For me the best things about Cove is how easy it is to install, manage and browse backups. The entire process from start to finish is so easy and if theres anything that trips you up then N-Able have great resources so you can learn. Installation is as easy as a script. I've used Cove every day basically and never had many issues if any. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

very rarely have issues with Cove however I wish I could view old logs and errors for any VDR that has failed. Review collected by and hosted on G2.com.

GS
Titolare e Responsabile Tecnico
Small-Business (50 or fewer emp.)
"Very efficient Cloud Backup with storage space"
What do you like best about Cove Data Protection?

The solution is moving closer to the Proxmox world, and for all users who are abandoning the VMware world, this is a great thing. They've implemented the Enhanced Retention Policies UI, which has significantly improved the customization of retention policies. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

When you back up a hypervisor like Microsoft Hyper-V and need to recover a single file from a VM, it requires installing a virtual drive that is set to the local drive letter B:. This virtual drive has read access to the backups and cannot be removed without a host reboot, which isn't always possible in a production environment. Review collected by and hosted on G2.com.

JJ
CEO
Small-Business (50 or fewer emp.)
"Has saved us from the worst of times"
What do you like best about Cove Data Protection?

Cove Data Protection is one of those products that allow us to "sleep at night." We've taken it fleet wide to every one of the Partners we serve, and utilize it for everything from single file restores to complete Disaster Recovery scenarios. Its flexibility to provide comprehensive protection across workstations, servers, and Microsoft 365 while also being easily managed by our entire Engineering team makes it a no brainer. We've worked with nearly every "big name" in the business continuity space through the years, and Cove solidly sits as our sole go-to solution and remains so at each annual review/assessment of the product. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

Native reporting continues to be the one main sticking point for us. Thankfully the team managing Cove Data Protection are very responsive and open to such feedback, and we have confidence in seeing growth in that area of the platform much sooner-than-later. Review collected by and hosted on G2.com.

Werner d.
WD
Information Technology Manager
Mid-Market (51-1000 emp.)
"Exceptional Product!"
What do you like best about Cove Data Protection?

The reliability and ease of use is definitely the first that comes to mind. Was it not for the confirmation reports to remind me, Cove would almost be a set and forget data protection solution. My backups complete successfully day after day after day. The reliability of this service is amazing and the peace of mind that the automated recovery testing functionality provides is certainly on of my favourite features. The implementation is really made super simple and ingrates seamlessly with my RMM portal. Overall, fantastic product! Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

There is really no downside to it for me. I have used Cove at various clients in the past and more recently internally and Cove perfectly caters for all my requirements. Review collected by and hosted on G2.com.

BM
IT Technician
Small-Business (50 or fewer emp.)
"Realibilty in Cove Data Protection"
What do you like best about Cove Data Protection?

The data recovery process is straightforward and not complicated. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

When there is an internet outage, backups do not complete successfully, and it is also not possible to restore data. Review collected by and hosted on G2.com.

Marc U.
MU
President
Small-Business (50 or fewer emp.)
"Less noise and higher reliability"
What do you like best about Cove Data Protection?

What we have found compared to other backup solutions is that it is more reliable and takes less work to manage. We have much less failure tickets to deal with compared to solutions in the past. The backups just seem to work! Installation is very simple and can be done with scripting. They also offer both on-premise and cloud backups in one solution so you have one dashboard to monitor all your backups in one place instead of multiple tools. The engineers always seem willing to hop on a call to ensure you are getting the most out of the product. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

Honestly there isn't much to not like. One thing we are hoping for is to be able to backup 365 users by groups instead of individual users so we could automate removing users from backup if needed. Review collected by and hosted on G2.com.

NV
Systems Administrator
Small-Business (50 or fewer emp.)
"Fantastic!"
What do you like best about Cove Data Protection?

I really appreciate the dashboard for managing all my backups; it’s intuitive and keeps everything organized. The integration with Take Control has made deploying backups much simpler and more efficient for me. Review collected by and hosted on G2.com.

What do you dislike about Cove Data Protection?

I dont have many dislikes. My biggest complaint would be the backup manager loosing its connection to the cloud/management page. Review collected by and hosted on G2.com.

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