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DataTracks Reviews & Product Details

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DataTracks Reviews (31)

Reviews

DataTracks Reviews (31)

4.6
31 reviews

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AN
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use & great customer support"
What do you like best about DataTracks?

Customer Support is very helpful. I work on my own doing these returns so having Data tracks support is a great help Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

It can sometimes be out of sync with Central Bank changes.

You could add some notifications when user logs in so I know that something has changed such as taxonomy Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
"Great customer service, product works as expected, UI may be improved a bit"
What do you like best about DataTracks?

Customer support has been great over the years. Whenever I encountered an issue, I always get a quick response or invite to join a call and share my screen. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

There are some UI quirks that can be solved to improve the user experience. Once you know what to do, it is very reliable. Any time I had an issue, it was always user error, which shows the tools work reliably but are not always super intuitive Review collected by and hosted on G2.com.

Verified User in Accounting
UA
"Non Major Pipeline User"
What do you like best about DataTracks?

Quick CSR response. Rarely have to wait 24 hours to have a result to any issues. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

Not fully understanding all of the links and what FERC is looking for, this is more a user error. I probably need to do more research on my own. I may trust DT too much. Review collected by and hosted on G2.com.

AN
"Simple and Quick for reviews and submissions"
What do you like best about DataTracks?

The cross review that tie each schedules together Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

the slowness of getting the latest updates installed Review collected by and hosted on G2.com.

Mohammad Humayun K.
MK
Software Engineer
Mid-Market (51-1000 emp.)
"Regulatory Compliance made automated easily!"
What do you like best about DataTracks?

Validating iXBRL reports with accurate automated tagging of financial statements is best. It has a vast, updated country-specific taxonomy library and great audit trail capabilities. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

The time it takes to set it up and running. Customer support is not that good. Can add some AI and ML-based analytics to their software. Little support for BI tools. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
"A good experience overall"
What do you like best about DataTracks?

Yes, datatracks all products really veery good Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

No am not seen anything like that. let see Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market (51-1000 emp.)
"Excellent personal and fast-tracked service"
What do you like best about DataTracks?

What I liked most about the service by DataTracks is the ability to communicate with an actual person when needed. Girija Ramaraj was very responsive and had my back when I needed an IXBRL edited at a very short notice. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

I cannot think of anything that I dislike. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Mid-Market (51-1000 emp.)
"Phenomenal"
What do you like best about DataTracks?

The simple UI, and the simple way it can be used anytime, with integration in our day to day jobs. With the multiple feature that it has, it can be used regularly and still be useful. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

The customer support is slow to reply, but overall, it has been a great experince. The intial learning curve for implementation is high. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"service is good and reliable"
What do you like best about DataTracks?

i am using DataTracks for our reporting needs and i am impressed with their service. platform is user friendly and it streamlined our reporting process. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

there are lags on some occations. i hope it will be addressed. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Small-Business (50 or fewer emp.)
"One platform for every solutions"
What do you like best about DataTracks?

Customer support is amazing. there are qualified financial experts for all regulatory supports. Review collected by and hosted on G2.com.

What do you dislike about DataTracks?

Sometime portals are slow, it takes time to load. some server configurations can provide solution. Review collected by and hosted on G2.com.

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