The G2 on Dayforce

Dayforce Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of Dayforce, valuing its helpful guides and customizable options. (136 mentions)

Users appreciate the variety of built-in features in Dayforce, streamlining payroll and employee management effortlessly. (65 mentions)

Users appreciate the comprehensive features of Dayforce, valuing its integrated approach and strong support for employee experience. (64 mentions)

Users appreciate the ease of use of Dayforce, which centralizes HR records and enhances employee engagement. (61 mentions)

Users appreciate the ease of use in Dayforce's Payroll Management, enhancing employee engagement and accessibility. (58 mentions)

Users often face poor customer support, experiencing issues with communication and difficulties accessing direct assistance. (59 mentions)

Users criticize the missing features of Dayforce, noting inconsistencies and limitations across modules and communication tools. (49 mentions)

Users find reporting issues challenging, noting complexities and occasional inaccuracies that hinder their overall experience with Dayforce. (45 mentions)

Users note the limited features of Dayforce compared to competitors, impacting usability and navigation efficiency. (44 mentions)

Users find limited customization frustrating, as modules lack cohesion and some features are not adaptable to specific needs. (43 mentions)

Users find the learning curve steep for setting up Dayforce, leading to complexity and time-consuming implementations. (37 mentions)

Top Pros or Advantages of Dayforce

1. Ease of Use

Users appreciate the ease of use of Dayforce, valuing its helpful guides and customizable options.

See 136 mentions

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Angie T.

Mid-Market (51-1000 emp.)

5.0/5

"Awesome system."

What do you like about Dayforce?

The system is easy to use, helpful guides in the system.

Brittany F.

Mid-Market (51-1000 emp.)

3.5/5

"Overall Positive Experience, though some tech knowledge is best on the admin side."

What do you like about Dayforce?

Many customizable options, Quick Support

2. Features

Users appreciate the variety of built-in features in Dayforce, streamlining payroll and employee management effortlessly.

See 65 mentions

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Jade R.

Mid-Market (51-1000 emp.)

4.0/5

"Fantastic Product"

What do you like about Dayforce?

I love the ease of use and how there are so many inbuilt functions. This reduces down the need to purchase add on product and intergrate systems.

Verified User

Enterprise (> 1000 emp.)

1.5/5

"Dayforce"

What do you like about Dayforce?

I love that it offers so many options for companies.

3. Comprehensive Features

Users appreciate the comprehensive features of Dayforce, valuing its integrated approach and strong support for employee experience.

See 64 mentions

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Jerry A.

Enterprise (> 1000 emp.)

4.5/5

"The best and most innovative HCM platforms on the market"

What do you like about Dayforce?

Ceridian continues to be a leader in new offerings and product development to improve the work life for all our company associates. We love the singl

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Dayforce Review"

What do you like about Dayforce?

I can add new earnings deductions myself, make changes to GL, preview entire payroll at any time before commit. We have 99% to 100% accurate payrolls

4. Helpful

Users appreciate the ease of use of Dayforce, which centralizes HR records and enhances employee engagement.

See 61 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Flexible HRIS for International Employer"

What do you like about Dayforce?

Dayforce is an extremely flexible HRIS which works well for a growing international company. We are finally able to have all of our HR records in one

Lindsay M.

Mid-Market (51-1000 emp.)

3.5/5

"Great way to handle payroll systems"

What do you like about Dayforce?

Love that its easy for the employee to use and keeps all paystubs and W2 info for years!

5. Payroll Management

Users appreciate the ease of use in Dayforce's Payroll Management, enhancing employee engagement and accessibility.

See 58 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Flexible HRIS for International Employer"

What do you like about Dayforce?

Dayforce is an extremely flexible HRIS which works well for a growing international company. We are finally able to have all of our HR records in one

Lindsay M.

Mid-Market (51-1000 emp.)

3.5/5

"Great way to handle payroll systems"

What do you like about Dayforce?

Love that its easy for the employee to use and keeps all paystubs and W2 info for years!

Top Cons or Disadvantages of Dayforce

1. Poor Customer Support

Users often face poor customer support, experiencing issues with communication and difficulties accessing direct assistance.

See 59 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great Flexible HRIS for International Employer"

What do you dislike about Dayforce?

Implementation is ong and expensive. it's a little like getting a new home, but all you have is the frame, everything else has to be built. Although t

Brittney N.

Mid-Market (51-1000 emp.)

3.5/5

"Complex but customizable platform"

What do you dislike about Dayforce?

The complexity of configuration can lead to confusion or getting passed to multiple support associates.

2. Missing Features

Users criticize the missing features of Dayforce, noting inconsistencies and limitations across modules and communication tools.

See 49 mentions

See Related User Reviews

Jamie M.

Enterprise (> 1000 emp.)

3.5/5

"All in one configurable platform"

What do you dislike about Dayforce?

Because each module has it's own development team, they don't always function the same in security, connections or interfaces.

Antony I.

Small-Business (50 or fewer emp.)

4.0/5

"Flexible, reliable and simple to use"

What do you dislike about Dayforce?

No ability to adapt emails & landing page; some minor workflow limitations when using playlists; some excellent features planned but timelines not

3. Reporting Issues

Users find reporting issues challenging, noting complexities and occasional inaccuracies that hinder their overall experience with Dayforce.

See 45 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"DayForce"

What do you dislike about Dayforce?

The reporting tools are complex and difficult to learn

Billy B.

Mid-Market (51-1000 emp.)

4.5/5

"Making the Complex Simple"

What do you dislike about Dayforce?

Time investment is needed to appreciate all features fully. Report pulling is good but sometimes misses the mark. In these situations, our CSM steps

4. Limited Features

Users note the limited features of Dayforce compared to competitors, impacting usability and navigation efficiency.

See 44 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Great centralized HRIS for most of our HR functions!"

What do you dislike about Dayforce?

Some of the downsides of Dayforce are its limitations when it comes to what it can provide. The system in relation to other "big name" HRIS solutions

Clayton M.

Mid-Market (51-1000 emp.)

3.0/5

"Dayforce as an HRIS"

What do you dislike about Dayforce?

I don't love the interface, I feel like it seems a bit outdated and it also takes time navigating to find different things I am looking for.

5. Limited Customization

Users find limited customization frustrating, as modules lack cohesion and some features are not adaptable to specific needs.

See 43 mentions

See Related User Reviews

Jamie M.

Enterprise (> 1000 emp.)

3.5/5

"All in one configurable platform"

What do you dislike about Dayforce?

Because each module has it's own development team, they don't always function the same in security, connections or interfaces.

Antony I.

Small-Business (50 or fewer emp.)

4.0/5

"Flexible, reliable and simple to use"

What do you dislike about Dayforce?

No ability to adapt emails & landing page; some minor workflow limitations when using playlists; some excellent features planned but timelines not

6. Learning Curve

Users find the learning curve steep for setting up Dayforce, leading to complexity and time-consuming implementations.

See 37 mentions

See Related User Reviews

Verified User

Enterprise (> 1000 emp.)

4.0/5

"DayForce"

What do you dislike about Dayforce?

The reporting tools are complex and difficult to learn

Verified User

Enterprise (> 1000 emp.)

3.5/5

"Great product, of you have the resources to support it"

What do you dislike about Dayforce?

Requires a great deal of bandwidth to learn and maintain the system

Top-Rated Alternatives

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Justin N.

Business Development Representative

Mid-Market (51-1000 emp.)

6/26/2025

"Dayforce"

5/5

What do you like best about Dayforce?

Dayforce is a comprehensive HCM platform that brings together payroll, HR, benefits, and workforce management in one system. It’s particularly strong in compliance and real-time payroll processing. While it can have a learning curve, it’s powerful for organizations looking for an all-in-one solution with deep functionality. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

Dayforce brings a lot of functionality into one platform, which is great for managing payroll and HR in a centralized way. That said, the system can feel a bit complex at times, especially for new users or smaller teams. Once you get used to the layout, though, it offers powerful tools for workforce management and compliance. Review collected by and hosted on G2.com.

What problems is Dayforce solving and how is that benefiting you?

Dayforce helped streamline my payroll and HR processes by bringing everything into one platform. It made it easier to manage compliance, track time and attendance, and keep employee records organized. The real-time payroll calculations and reporting tools also gave me better visibility and control over workforce operations. Review collected by and hosted on G2.com.

Cameron B.

Human Resources Generalist

Mid-Market (51-1000 emp.)

9/22/2025

"Best I’ve used"

4/5

What do you like best about Dayforce?

User friendly, the hub experience is very nice, and they are always improving things Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

Reporting is not straightforward for certain things, the app is not where I wish it was Review collected by and hosted on G2.com.

Kerri S.

Cashier

Small-Business (50 or fewer emp.)

6/17/2020

"Love this system."

5/5

What do you like best about Dayforce?

I love the fact that I can acually see who I am acually working with. The layout is also really easy to understand and navigate. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

I don’t like the fact that sometimes it logs me out of the system after a few minutes Review collected by and hosted on G2.com.

Response from Victoria Caruk of Dayforce

edit

Hi Kerri,

We’re so happy that you are enjoying your experience and really appreciate you taking the time to share your review.

Wishing you continued success!

Very Best,

Victoria

Selena C.

Coord

Enterprise (> 1000 emp.)

7/31/2025

"There are better HRISs"

1/5

What do you like best about Dayforce?

I don’t have anything that is specific to DF that I enjoy Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

The inability for the modules to communicate. The lack of customizations. Review collected by and hosted on G2.com.

Clayton M.

Manager, Customer Success

Mid-Market (51-1000 emp.)

5/15/2025

"Dayforce as an HRIS"

3/5

What do you like best about Dayforce?

It is an all in one platform that allows me to utilize both management and employee functions from the same login. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

I don't love the interface, I feel like it seems a bit outdated and it also takes time navigating to find different things I am looking for. Review collected by and hosted on G2.com.

Vedant J.

Recruitment Manager

Mid-Market (51-1000 emp.)

9/30/2025

"User friendly software"

5/5

What do you like best about Dayforce?

You can put the candidates details along with the feedback which makes easier during audit to give information Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

sometime it takes time to load so we have to refresh again Review collected by and hosted on G2.com.

Connie M.

Medical Assistant

Enterprise (> 1000 emp.)

10/2/2025

"Intuitive and user friendly"

4.5/5

What do you like best about Dayforce?

It’s so easy to use to clock in and out and fix timesheets and to request time off. I also love that you can view paychecks and all timekeeping related things within the same app. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

I have the app on my phone and it’s not as easy to use as the full version on my work computer. Review collected by and hosted on G2.com.

Harkirat Singh D.

customer success representative

Mid-Market (51-1000 emp.)

7/29/2025

"Dayforce review"

5/5

What do you like best about Dayforce?

It is simple to use when it comes to keeping record of shift timings. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

I dislike the system responsiveness and speed as there could be slow load times, especially during peak payroll for example. Review collected by and hosted on G2.com.

Michael K.

HR Generalist

Mid-Market (51-1000 emp.)

10/17/2024

"Everything is a pain."

0/5

What do you like best about Dayforce?

Truly nothing. If I had to pick something...it would be the role based features. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

Dayforce is extremely complicated to implement and use. We spent a year implementing and had very little help from their implementation team. Dayforce does not integrate with any of our other systems without complicated feeds or spending extra money for their billable team to build broken connections. Support is not timely and rarely offers true solutions. Your only hope is that you get assigned a support rep who knows the module you need help with like the back of their hand. Dayforce holds your own data hostage and requires you to submit billable requests so they can build custom fields and relationships for your reporting. The reporting in Dayforce is the worst I have seen in any single system. There are thousands of relationships that need to be perfect in order to get the simplest data output. I.E. We can't run a report showing the compa-ratio for employees in a department that are in different countries with different currency. I will NEVER use this system ever again and cannot wait for our contract to be up. I use this system everyday and I would rather use paper forms for everything. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

5/2/2025

"Great Customizable System for International Companies"

4/5

What do you like best about Dayforce?

I love how flexible Dayforce is and the ability to scale up. Great system to have everyone in different countries on the same platform. Review collected by and hosted on G2.com.

What do you dislike about Dayforce?

The main downside is that jobs have to be attached to departments or sites and that creates a lot of job titles in our system. I also dislike the performance module, because it only allows for traditional reviews. Review collected by and hosted on G2.com.