The G2 on Docusnap

Docusnap Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the automation features of Docusnap, significantly simplifying network inventory and reporting processes. (3 mentions)

Users find Docusnap's automated network inventory and reports invaluable for efficient network management and troubleshooting. (3 mentions)

Users find Docusnap’s automated reporting invaluable, saving time and providing clear insights into network configurations. (2 mentions)

Users commend the ease of use of Docusnap, enjoying automated inventory and helpful pre-built reports. (1 mentions)

Users value the automated network inventory monitoring in Docusnap, appreciating its useful pre-built reports for insights. (1 mentions)

Users find Docusnap's limited customization frustrating, often needing to modify reports to meet their specific needs. (2 mentions)

Users find the limited functionality in filtering reports and documents to be a daunting challenge for customization. (2 mentions)

Users find Docusnap to be a little bit confusing, which may lead to a steeper learning curve. (1 mentions)

Users feel that Docusnap is quite expensive, especially given its limited level of customization and flexibility. (1 mentions)

Users find the reporting capabilities inadequate, making it challenging to customize outputs for specific needs. (1 mentions)

5 Pros or Advantages of Docusnap

1. Automation

Users appreciate the automation features of Docusnap, significantly simplifying network inventory and reporting processes.

See 3 mentions

See Related User Reviews

SM

Sameh M.

Mid-Market (51-1000 emp.)

4.5/5

"Collecting and categorizing important network information"

What do you like about Docusnap?

I have especially found Docusnap’s automatic network inventory as well as the built-in reports useful. They also supply the convenient information tha

PR

Paul R.

Small-Business (50 or fewer emp.)

4.0/5

"Provide correct information in critical situations"

What do you like about Docusnap?

The use of automated network inventory and subsequent generation of the report by Docusnap has been most useful for IT at our firm. Collecting data us

2. Useful

Users find Docusnap's automated network inventory and reports invaluable for efficient network management and troubleshooting.

See 3 mentions

See Related User Reviews

SM

Sameh M.

Mid-Market (51-1000 emp.)

4.5/5

"Collecting and categorizing important network information"

What do you like about Docusnap?

I have especially found Docusnap’s automatic network inventory as well as the built-in reports useful. They also supply the convenient information tha

PR

Paul R.

Small-Business (50 or fewer emp.)

4.0/5

"Provide correct information in critical situations"

What do you like about Docusnap?

The use of automated network inventory and subsequent generation of the report by Docusnap has been most useful for IT at our firm. Collecting data us

3. Reporting

Users find Docusnap’s automated reporting invaluable, saving time and providing clear insights into network configurations.

See 2 mentions

See Related User Reviews

SM

Sameh M.

Mid-Market (51-1000 emp.)

4.5/5

"Collecting and categorizing important network information"

What do you like about Docusnap?

I have especially found Docusnap’s automatic network inventory as well as the built-in reports useful. They also supply the convenient information tha

PR

Paul R.

Small-Business (50 or fewer emp.)

4.0/5

"Provide correct information in critical situations"

What do you like about Docusnap?

The use of automated network inventory and subsequent generation of the report by Docusnap has been most useful for IT at our firm. Collecting data us

4. Ease of Use

Users commend the ease of use of Docusnap, enjoying automated inventory and helpful pre-built reports.

See 1 mentions

See Related User Reviews

BC

Brian C.

Mid-Market (51-1000 emp.)

5.0/5

"Tracking hardware and software"

What do you like about Docusnap?

There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first glim

5. Monitoring

Users value the automated network inventory monitoring in Docusnap, appreciating its useful pre-built reports for insights.

See 1 mentions

See Related User Reviews

BC

Brian C.

Mid-Market (51-1000 emp.)

5.0/5

"Tracking hardware and software"

What do you like about Docusnap?

There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first glim

5 Cons or Disadvantages of Docusnap

1. Limited Customization

Users find Docusnap's limited customization frustrating, often needing to modify reports to meet their specific needs.

See 2 mentions

See Related User Reviews

PR

Paul R.

Small-Business (50 or fewer emp.)

4.0/5

"Provide correct information in critical situations"

What do you dislike about Docusnap?

I am disappointed to say that, for some reason, Docusnap’s level of customization is fairly limited. It does not mean that they always attend to our n

BC

Brian C.

Mid-Market (51-1000 emp.)

5.0/5

"Tracking hardware and software"

What do you dislike about Docusnap?

Filtering the reports and documents is rather very limited. That’s why the pre-built ones are somewhat useful, but I have to modify them for certain o

2. Limited Functionality

Users find the limited functionality in filtering reports and documents to be a daunting challenge for customization.

See 2 mentions

See Related User Reviews

SM

Sameh M.

Mid-Market (51-1000 emp.)

4.5/5

"Collecting and categorizing important network information"

What do you dislike about Docusnap?

Adapting them to serve our purposes can at times be slightly daunting. The reports which Docusnap can generate are somewhat limited and it is very dif

BC

Brian C.

Mid-Market (51-1000 emp.)

5.0/5

"Tracking hardware and software"

What do you dislike about Docusnap?

Filtering the reports and documents is rather very limited. That’s why the pre-built ones are somewhat useful, but I have to modify them for certain o

3. Complexity

Users find Docusnap to be a little bit confusing, which may lead to a steeper learning curve.

See 1 mentions

See Related User Reviews

A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Docusnap helps us to "open" out network infrastructure"

What do you dislike about Docusnap?

Docusnap ist sometimes a little bit confusing.

4. Expensive

Users feel that Docusnap is quite expensive, especially given its limited level of customization and flexibility.

See 1 mentions

See Related User Reviews

PR

Paul R.

Small-Business (50 or fewer emp.)

4.0/5

"Provide correct information in critical situations"

What do you dislike about Docusnap?

I am disappointed to say that, for some reason, Docusnap’s level of customization is fairly limited. It does not mean that they always attend to our n

5. Inadequate Reporting

Users find the reporting capabilities inadequate, making it challenging to customize outputs for specific needs.

See 1 mentions

See Related User Reviews

SM

Sameh M.

Mid-Market (51-1000 emp.)

4.5/5

"Collecting and categorizing important network information"

What do you dislike about Docusnap?

Adapting them to serve our purposes can at times be slightly daunting. The reports which Docusnap can generate are somewhat limited and it is very dif

Top-Rated Alternatives

Progress WhatsUp Gold

View All Alternatives

G2 reviews are authentic and verified.

Here's how.

PR

Paul R.

Chief Information Officer (CIO)

Hospital & Health Care

Small-Business (50 or fewer emp.)

9/4/2024

"Provide correct information in critical situations"

4/5

What do you like best about Docusnap?

The use of automated network inventory and subsequent generation of the report by Docusnap has been most useful for IT at our firm. Collecting data used to be a time-consuming process which no longer requires a lot of time, and the reports built-in offer a good view on our network configuration. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

I am disappointed to say that, for some reason, Docusnap’s level of customization is fairly limited. It does not mean that they always attend to our needs as we wish it could be. Review collected by and hosted on G2.com.

SM

Sameh M.

Technical Support Agent

Mid-Market (51-1000 emp.)

9/5/2024

"Collecting and categorizing important network information"

4.5/5

What do you like best about Docusnap?

I have especially found Docusnap’s automatic network inventory as well as the built-in reports useful. They also supply the convenient information that can however be easily scanned to determine the possible problem areas and the changes in the network. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

Adapting them to serve our purposes can at times be slightly daunting. The reports which Docusnap can generate are somewhat limited and it is very difficult to get outputs that are finely tuned to our environment. Review collected by and hosted on G2.com.

BC

Brian C.

Sales Manager

Manufacturing

Mid-Market (51-1000 emp.)

8/30/2024

"Tracking hardware and software"

5/5

What do you like best about Docusnap?

There has been ease in using Docusnap where it conducts an automated network inventory. The pre-built reports are also very useful giving a first glimpse of the current state of the network and its settings. Review collected by and hosted on G2.com.

What do you dislike about Docusnap?

Filtering the reports and documents is rather very limited. That’s why the pre-built ones are somewhat useful, but I have to modify them for certain occasions, or add some extra information from our team. Review collected by and hosted on G2.com.