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Doxim Customer Engagement Platform

By Doxim

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Doxim Customer Engagement Platform Reviews & Product Details

Doxim Customer Engagement Platform Product Details
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Doxim Customer Engagement Platform Media

Doxim Customer Engagement Platform Demo - Doxim Account Opening
With the Doxim Account Opening solution you can streamline, accelerate, and modernize your account opening processes. From gathering required information to successfully onboarding customers, selecting desired products, and generating the required documentation. This end-to-end solution automatic...
Doxim Customer Engagement Platform Demo - Doxim Loan Origination
With the Doxim Loan Origination solution you can originate retail or commercial loans, performed by in-branch staff or retail consumers. Financial institutions that are struggling with inefficient paper-based processes can digitize and automate the lending process, reduce errors, accelerate speed...
Doxim Customer Engagement Platform Demo - Doxim CRM
With Doxim CRM you can build and maintain great relationships with new and existing customers by providing staff with a 360 view of client information and giving them efficient tools to manage all engagements, referrals, opportunities, and conversations, all in one place.
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Doxim Customer Engagement Platform Reviews (13)

Reviews

Doxim Customer Engagement Platform Reviews (13)

4.4
13 reviews

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Anant T.
AT
Business Advisor
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Doxim Customer Engagement Platform?

Its user interface is good and intuitive Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

The customer support team takes the long issues then expected it needed to fix issues quickly Review collected by and hosted on G2.com.

Kiran R.
KR
Consultant, i-Global Consumer Banking
Enterprise (> 1000 emp.)
"Doxim is a perfect enhancer of Customer journey"
What do you like best about Doxim Customer Engagement Platform?

Doxim provides a seamless customer journey experience irrespective of the initiating channel. This makes the user easily navigate and choose the relevant financial products Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

An aggressive scalability can help Doxim reach more financial institutions. The interface of advisor assisted journey can be further enhanced to the maximum capability Review collected by and hosted on G2.com.

MA
Research scholar
Mid-Market (51-1000 emp.)
"One stop solution for all my financial doubts!"
What do you like best about Doxim Customer Engagement Platform?

The most helpful things that doxim customer engagement platform provides is that the it is the one stop solution for all my financial doubts as it provides business analytics and consulting as well as content management which helps me a lot. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

There is only one complaint about this system is that it still is very minor and not a web based solution whereas many competitors of it is flourishing just because they are web based Review collected by and hosted on G2.com.

Badal P.
BP
Software Quality Analyst
Small-Business (50 or fewer emp.)
"Fantastic CRM with some great features"
What do you like best about Doxim Customer Engagement Platform?

Doxim's ACE solution is by far the best solution for a CRM system. They take a very collaborative approach when it comes to developing the product and it truly is , in many respects a solution for credit unions by credit unions. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Only point I want to raise about the system and it's extremely minor ,is that it's does not offer support for android and iphone devices and also for windows desktop. Review collected by and hosted on G2.com.

Harsh V.
HV
Developer
Information Technology and Services
Mid-Market (51-1000 emp.)
"Review for Doxim Customer Engagement Platform"
What do you like best about Doxim Customer Engagement Platform?

Doxim Customer Engagement Platform is an all-in-one CRM platform where customer engagement has been digitized. Using Doxim, you can manage consumer engagement in financial services using on-demand self-service or any personalized expert advice whenever needed. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Although the platform itself has many features for providing very well customer engagement, the CRM has less capability for using in integration. Also, we faced some issues while using some custom APIs as well. Review collected by and hosted on G2.com.

Tejas A.
TA
Azure Security Engineer
Small-Business (50 or fewer emp.)
"Intelligent Customer management Tool powered by cloud solutions."
What do you like best about Doxim Customer Engagement Platform?

Doxim Customer Engagement Platform has cloud-powered solution, It helps the financial institutions to progress sales, manage customer information and improve customer engagement! Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Doxim CRM is an intelligent tool but lacks on providing Video content and relevant documents, making it disadvantageous in the learning and delivery experience. Review collected by and hosted on G2.com.

Caity R.
CR
Social Media Coordinator
Small-Business (50 or fewer emp.)
"Excellent Product"
What do you like best about Doxim Customer Engagement Platform?

User interface is easy to use, straightforward, and quick to learn. Customer service is always prompt and easy to track down. It's more powerful and flexible than competitors. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Everything works well. Our team never had any complaints. Customer service would walk us through any issue we had, and generally, those issues were on our end. Review collected by and hosted on G2.com.

MV
Project manager
Mid-Market (51-1000 emp.)
"Best customer engagement platform"
What do you like best about Doxim Customer Engagement Platform?

The best part of doxim customer engagement platform is that it allows the staff to focus on value added activities by providing efficient processes to save time. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

The thing which can be improved about this app is the 24/7 availability of the help center personnel and also inclusion of frequently asked questions and forums to enhance and improve customer experience Review collected by and hosted on G2.com.

Arshdeep K.
AK
Permanent Member- Department of Academic Affairs Committee- PG programs
Small-Business (50 or fewer emp.)
"Perfect application for building good engagement strategy"
What do you like best about Doxim Customer Engagement Platform?

Its increased speed, business agility, insights, and to target / personalize communications for increased loyalty, cross-sell and upsell, and wallet share. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Can be expensive at times for companies to afford in the challenging times Review collected by and hosted on G2.com.

JITENDER B.
JB
Data Scientist
Mid-Market (51-1000 emp.)
"Best Customer Engagement Platform"
What do you like best about Doxim Customer Engagement Platform?

Very much client oriented, it lets the clients consume information in the way they want, on the device they choose at the time they need. Review collected by and hosted on G2.com.

What do you dislike about Doxim Customer Engagement Platform?

Nothing as such. Everything is great on this platform. One of the best in the industry. Review collected by and hosted on G2.com.

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