The G2 on Experlogix CPQ

Experlogix CPQ Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Experlogix CPQ to be flexible and easy to use, enhancing their quoting process and overall experience. (12 mentions)

Users value the simplified quoting process of Experlogix CPQ, highlighting its flexibility and excellent customization options. (9 mentions)

Users appreciate the wide range of customizations in Experlogix CPQ, enhancing flexibility and meeting specific customer needs. (8 mentions)

Users value the time-saving features of Experlogix CPQ, streamlining the quoting process and enhancing efficiency. (8 mentions)

Users value the flexibility of Experlogix CPQ, enabling tailored solutions for efficient quoting and sales processes. (7 mentions)

Users commend the responsive customer support of Experlogix CPQ, ensuring smooth implementation and addressing all concerns promptly. (5 mentions)

Users find the learning curve steep for Experlogix CPQ, particularly affecting beginners and first-time users. (7 mentions)

Users experience slow performance, including delayed configuration loads and save times, impacting overall efficiency. (5 mentions)

Users find the learning difficulty of Experlogix CPQ challenging for beginners, impacting their initial setup experience. (4 mentions)

Users find limited views and flexibility in Experlogix CPQ, struggling with configurations and lengthy update processes. (4 mentions)

Users experience slow loading times for configurations and saving, impacting their overall efficiency and satisfaction. (4 mentions)

Top Pros or Advantages of Experlogix CPQ

1. Ease of Use

Users find Experlogix CPQ to be flexible and easy to use, enhancing their quoting process and overall experience.

See 12 mentions

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Julie D.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful tool for creating complex pricing option configurations"

What do you like about Experlogix CPQ?

I love the approach of the platform, it is quite easy to use in terms of functionality. It provides a great onboarding experience, I really like the m

Herbert S.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent organization and great functionality"

What do you like about Experlogix CPQ?

I like that it's easy to develop for and helps users stay compliant. We can block options that we don't want to offer or that aren't available in our

2. Quoting Process

Users value the simplified quoting process of Experlogix CPQ, highlighting its flexibility and excellent customization options.

See 9 mentions

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Fabio P.

Small-Business (50 or fewer emp.)

5.0/5

"Scalable platform that does not require any development work around it"

What do you like about Experlogix CPQ?

I like the ability it has to make the quoting process, the software works as an excellent process. It allows for a wide range of customizations, it is

Julie D.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful tool for creating complex pricing option configurations"

What do you like about Experlogix CPQ?

I love the approach of the platform, it is quite easy to use in terms of functionality. It provides a great onboarding experience, I really like the m

3. Customization

Users appreciate the wide range of customizations in Experlogix CPQ, enhancing flexibility and meeting specific customer needs.

See 8 mentions

See Related User Reviews

Fabio P.

Small-Business (50 or fewer emp.)

5.0/5

"Scalable platform that does not require any development work around it"

What do you like about Experlogix CPQ?

I like the ability it has to make the quoting process, the software works as an excellent process. It allows for a wide range of customizations, it is

Saber D.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent accessibility, ease of making changes and usability"

What do you like about Experlogix CPQ?

It is a complete tool as it combines all the quoting and billing tools in one place, there is no need to change programs or tools. And I like that it

4. Time-saving

Users value the time-saving features of Experlogix CPQ, streamlining the quoting process and enhancing efficiency.

See 8 mentions

See Related User Reviews

Julie D.

Small-Business (50 or fewer emp.)

5.0/5

"Powerful tool for creating complex pricing option configurations"

What do you like about Experlogix CPQ?

I love the approach of the platform, it is quite easy to use in terms of functionality. It provides a great onboarding experience, I really like the m

Shane P.

Small-Business (50 or fewer emp.)

5.0/5

"System administration and customization does not require extensive programming experience"

What do you like about Experlogix CPQ?

I really like the quick setup and detailed quote document for our products. Also, Experlogix CPQ allows the company I work for to drill down into pric

5. Flexibility

Users value the flexibility of Experlogix CPQ, enabling tailored solutions for efficient quoting and sales processes.

See 7 mentions

See Related User Reviews

Fabio P.

Small-Business (50 or fewer emp.)

5.0/5

"Scalable platform that does not require any development work around it"

What do you like about Experlogix CPQ?

I like the ability it has to make the quoting process, the software works as an excellent process. It allows for a wide range of customizations, it is

Ryan M.

Enterprise (> 1000 emp.)

4.0/5

"Great CPQ tool"

What do you like about Experlogix CPQ?

The solution is flexible and easy to use.

6. Customer Support

Users commend the responsive customer support of Experlogix CPQ, ensuring smooth implementation and addressing all concerns promptly.

See 5 mentions

See Related User Reviews

Josephe M.

Small-Business (50 or fewer emp.)

5.0/5

"Very dynamic tool that allows implementing changes quickly"

What do you like about Experlogix CPQ?

I like its ability to streamline the onboarding process, the user interface is easy to understand. It can be configured to your specific business need

Christopher M.

Mid-Market (51-1000 emp.)

5.0/5

"User Friendly system"

What do you like about Experlogix CPQ?

It is a great way to add products to and add all the types of configurable items. It is also a great way for customer care to configure the items for

Top Cons or Disadvantages of Experlogix CPQ

1. Learning Curve

Users find the learning curve steep for Experlogix CPQ, particularly affecting beginners and first-time users.

See 7 mentions

See Related User Reviews

Saber D.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent accessibility, ease of making changes and usability"

What do you dislike about Experlogix CPQ?

I think it can be complicated for beginners and first-time users, but beyond that, Experlogix CPQ is a complete tool that really helps me and my team

Giovana B.

Small-Business (50 or fewer emp.)

5.0/5

"Provides quick reports and maximum information about the project"

What do you dislike about Experlogix CPQ?

The interface can be a bit clunky at times and could be simplified a bit more, plus the learning curve for setup is longer and deeper than other types

2. Slow Performance

Users experience slow performance, including delayed configuration loads and save times, impacting overall efficiency.

See 5 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Provided consistency to our quotes and translated the logic from our engineers to rules"

What do you dislike about Experlogix CPQ?

Slow configuration load time, delay waiting for config changes to process on large quotes, and slow save times back to host.

kim B.

Small-Business (50 or fewer emp.)

4.5/5

"State-of-the-art quoting tool"

What do you dislike about Experlogix CPQ?

Documentation could be a bit better, proper training is definitely required. The system can be slow at times, the user interface needs more flexibilit

3. Learning Difficulty

Users find the learning difficulty of Experlogix CPQ challenging for beginners, impacting their initial setup experience.

See 4 mentions

See Related User Reviews

Saber D.

Small-Business (50 or fewer emp.)

5.0/5

"Excellent accessibility, ease of making changes and usability"

What do you dislike about Experlogix CPQ?

I think it can be complicated for beginners and first-time users, but beyond that, Experlogix CPQ is a complete tool that really helps me and my team

Giovana B.

Small-Business (50 or fewer emp.)

5.0/5

"Provides quick reports and maximum information about the project"

What do you dislike about Experlogix CPQ?

The interface can be a bit clunky at times and could be simplified a bit more, plus the learning curve for setup is longer and deeper than other types

4. Limitations

Users find limited views and flexibility in Experlogix CPQ, struggling with configurations and lengthy update processes.

See 4 mentions

See Related User Reviews

Bentaziri R.

Small-Business (50 or fewer emp.)

5.0/5

"The overall management of the project and the way the details were taken care of is excellent"

What do you dislike about Experlogix CPQ?

Although Experlogix CPQ is a very robust platform, there are limitations and you have to work within them. I also think there are many imcomplete feat

Abertin C.

Small-Business (50 or fewer emp.)

5.0/5

"Highly configurable and customizable to a high degree"

What do you dislike about Experlogix CPQ?

Updates are a real pain, processing time is too long. There is little flexibility interms of changes we may need, sometimes I feel overwhelmed when lo

5. Slow Loading

Users experience slow loading times for configurations and saving, impacting their overall efficiency and satisfaction.

See 4 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Provided consistency to our quotes and translated the logic from our engineers to rules"

What do you dislike about Experlogix CPQ?

Slow configuration load time, delay waiting for config changes to process on large quotes, and slow save times back to host.

kim B.

Small-Business (50 or fewer emp.)

4.5/5

"State-of-the-art quoting tool"

What do you dislike about Experlogix CPQ?

Documentation could be a bit better, proper training is definitely required. The system can be slow at times, the user interface needs more flexibilit

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Osama S.

Sales Representative

Small-Business (50 or fewer emp.)

10/27/2025

"Fast, Accurate Quotes and CRM Integration, But Setup Can Be Complex"

4/5

What do you like best about Experlogix CPQ?

What I appreciate most is how quickly and accurately quotes are generated, which plays a vital role in speeding up the sales process. In addition, the seamless native integration with the CRM system is highly advantageous. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

Setting up the initial product rules can be quite complicated, and maintaining the system adds a considerable operational expense. Review collected by and hosted on G2.com.

What problems is Experlogix CPQ solving and how is that benefiting you?

Thanks to Experlogix CPQ, our customer experience has greatly improved, as clients now receive professional, prompt, and accurate quotes. This enhancement has enabled us to speed up the sales cycle, allowing us to close more deals in less time, while also eliminating issues related to pricing and discounts. Review collected by and hosted on G2.com.

Purushottam K.

SDE 2

Mid-Market (51-1000 emp.)

9/9/2025

"Experlogix CPQ - very useful"

5/5

What do you like best about Experlogix CPQ?

Lets sales teams and customers configure complex products and services without errors. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

difficult and time-consuming implementation, with complexity at nearly every turn Review collected by and hosted on G2.com.

Jeoffroi K.

Director Of Product Management

Small-Business (50 or fewer emp.)

1/16/2025

"The platform is easy to learn and provides a flexible path to creating CPQ products"

5/5

What do you like best about Experlogix CPQ?

I liked that the level of automation and support for third-party tools met all of our requirements for Experlogix CPQ. The support was prompt and professional. There were no questions that were too many and there was always a good solution. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

I don't like that it can be difficult to manage custom software. Also, there is an incredible amount of detail in the system and it can be a bit overwhelming for a new user. Review collected by and hosted on G2.com.

Platt B.

Sales Director

Small-Business (50 or fewer emp.)

1/13/2025

"The product adapts to out needs, desires and requirements"

5/5

What do you like best about Experlogix CPQ?

I like it because the system makes quoting and communication between our departments easier. With Experlogix CPQ we have been able to raise the bar and offer more value with our personalized yet efficient quotes. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

I have nothing negative to say, everything is working very well. It is easy to start using and very easy for the user to learn, both in terms of service and in terms of understanding the business. Review collected by and hosted on G2.com.

Shane P.

Managing Partner

Small-Business (50 or fewer emp.)

1/14/2025

"System administration and customization does not require extensive programming experience"

5/5

What do you like best about Experlogix CPQ?

I really like the quick setup and detailed quote document for our products. Also, Experlogix CPQ allows the company I work for to drill down into pricing details. The bid manager is helpful in keeping track of our negotiated discounts and ways to improve them. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

It would be great if the tool could be updated during downtime to allow for seamless interaction with the and user. I also think it needs the ability to "auto-save" ongoing quotes. Review collected by and hosted on G2.com.

Bentaziri R.

Director Of Services

Small-Business (50 or fewer emp.)

1/11/2025

"The overall management of the project and the way the details were taken care of is excellent"

5/5

What do you like best about Experlogix CPQ?

I like that Experlogix CPQ specified where they could help and what was out of scope to help focus the project's success. Additionally, Experlogix CPQ created an intuitive ordering tool that both my internal team and clients can easily manage. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

Although Experlogix CPQ is a very robust platform, there are limitations and you have to work within them. I also think there are many imcomplete features to get the job done and this could be fixed in the latest edition. Review collected by and hosted on G2.com.

Tony P.

Account Executive

Small-Business (50 or fewer emp.)

1/17/2025

"Great flexibility to find relevant services to meet your needs"

5/5

What do you like best about Experlogix CPQ?

You can improve sales with the ease of the platform, it allows us to have a single source for obtaining quotes from all operators. The integration has been excellent in allowing us to share our data, it gives us to possibility of having immediate access to information. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

The interface takes some getting used to, and its quality depends on the information provided by the different companies. I wish there was an easier way to sort and filter. Review collected by and hosted on G2.com.

Abertin C.

Business Analyst

Small-Business (50 or fewer emp.)

1/18/2025

"Highly configurable and customizable to a high degree"

5/5

What do you like best about Experlogix CPQ?

I love that it has a lot of solid functionality out of the box, it has all the products well organized for users. It offers out of the box features for product selection, I love the ability to integrate the solution with other products. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

Updates are a real pain, processing time is too long. There is little flexibility interms of changes we may need, sometimes I feel overwhelmed when looking for helps. Review collected by and hosted on G2.com.

Peggy C.

Customer Services Sales Representative

Small-Business (50 or fewer emp.)

1/12/2025

"The system is well maintained for the user to use"

5/5

What do you like best about Experlogix CPQ?

It provides an excellent service to implement the product, we can easily integrate advanced analytics. I like the ease of use of this program, it has many applications that we use. It is used daily to track information. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

Sometimes there is a problem with the communication of the devices, there may be some confusing issues at different times. The speed is a little slow sometimes. Review collected by and hosted on G2.com.

Julie D.

Product Designer

Small-Business (50 or fewer emp.)

12/29/2024

"Powerful tool for creating complex pricing option configurations"

5/5

What do you like best about Experlogix CPQ?

I love the approach of the platform, it is quite easy to use in terms of functionality. It provides a great onboarding experience, I really like the multiple options for sharing a quote. It has simplified the quoting process for me. Review collected by and hosted on G2.com.

What do you dislike about Experlogix CPQ?

It would be nice to have more integrations available, I would like to see more information through an integration. It would be helpful to add a chat feature for collaboration. Review collected by and hosted on G2.com.