EZ Texting Reviews & Product Details

EZ Texting Product Details

Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing — and powerful features and integrations to keep conversations going. Secure trusted numbers. Build attentive audiences. Craft effective texts. Start free today.

Product Website

Seller

EZ Texting

Discussions

EZ Texting Community

Languages Supported

English

Product Description

The top-rated SMS marketing software is the smartest way to connect with mobile audiences.

Overview by

Taylor Marsh

Pricing

Pricing provided by EZ Texting.

Launch

Starting at $25.00

Per Month

View More Pricing Information

EZ Texting Integrations

(8)

Verified by EZ Texting

EZ Texting Media

EZ Texting Demo - The EZ Texting Dashboard

This is where you can view recent activity, upcoming campaigns, and access AI Assistant.

Create engaging messages instantly — now with emojis, helpful templates, easy editing, Spanish translations, and more.

Effortlessly send texts triggered by actions and events to boost engagement and drive conversions. With a drag & drop editor, technical expertise or code is never required.

Quickly create engaging texts with built-in tools, including AI Compose, to add personalization, trackable URLs, media, and more! Stay compliant with EZ Texting's SafeSTOP® feature.

EZ Texting Demo - Enhanced Image Library + Editor

Our enhanced Shutterstock integration helps you unlock and edit 450+ million free images and 20k design templates, giving you the license to create more scroll-stopping texts.

Get delivery confirmations, check on bounce rates and view opted-outs.

SMS Marketing / Text Messaging for Customer Service

Text Messaging / SMS Marketing for Human Resources & Employee Operations

Why Customers Choose EZ Texting for Text Marketing

Save Time & Drive Response Rates with AI Compose

SMS / Text Message Marketing & Sales Solutions

G2 reviews are authentic and verified.

Here's how.

JM

Jerry M.

Chair, Board of Directors

Small-Business (50 or fewer emp.)

10/20/2025

"EZ Texting Transformed Our Engagement—Easy Setup, Minor Scheduling Quirks"

5/5

What do you like best about EZ Texting?

It's easy! The tool was easy to set up, import contacts, and get started. It's straightforward to use, all the features are useful, and integration with our online fundraising portal is seamless via a Zapier integration. We used to rely on email communications only with our participants and donors. EZ Texting has been a huge gamechanger for us. We now have excellent engagement and our participants love getting text updates from us. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

Setting up texts to go out in the future can sometimes be clunky. It works, but it isn't as slick as the the rest of the tool features. Review collected by and hosted on G2.com.

What problems is EZ Texting solving and how is that benefiting you?

Engagement. Our email open rate was dismal, and we would often hear people say that they didn't get the information they needed from us. We could see that we sent them email that they never opened. The ability to send a text to our participants and donors has delighted them. One of our best decisions as a non-profit. The AI option when creating a text is incredibly cool, too. We're able to send fun texts that people enjoy getting. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Jerry, Thank you for your review! We’re thrilled to hear that EZ Texting has made communicating with your participants and donors easier and more engaging. It's great to know that the Zapier integration has been seamless and that your audience is enjoying the updates. We appreciate your feedback about scheduling future messages. While we’re glad it’s working for you, we understand the experience could be smoother and are always exploring ways to make it more intuitive.

It’s inspiring to hear how EZ Texting has helped boost engagement and communication for your nonprofit. Thank you for your partnership and for letting us play a small role in your mission!

MG

Mary G.

Small-Business (50 or fewer emp.)

3/12/2024

"Effortless Communication with EZ Texting"

5/5

What do you like best about EZ Texting?

I have been using EZ Texting for my small business for at least two or three years and found it through a friend's referral. I love its intuitive and easy setup, which made getting started a breeze. Its real-time communication capabilities are invaluable, allowing me to reach out to teachers and parents effectively and quickly. I appreciate how it enables me to disseminate important information swiftly, especially in situations where a teacher is running late or needs to communicate urgent updates to parents. The convenience and usability of EZ Texting are standout features for me, and they are significant reasons I would choose to purchase the service again. I am highly satisfied with how EZ Texting contributes to streamlining communications for my business, evident by my high likelihood of recommending it, scoring a perfect ten. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I am pleased with all of the aspects of the program. There is nothing I can add here. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Mary,

Thank you for your review. It's great to hear that the simplicity and setup helped streamline your communication with parents and teachers, especially when urgent updates are needed. If there's anything we can do to make your experience even better, we'd love to hear your feedback. Thank you for choosing EZ Texting!

PW

Pastor Kristin W.

Pastor

Small-Business (50 or fewer emp.)

10/20/2025

"Great MMS Features for Churches, But App Needs Improvement and Pricing Is High"

4/5

What do you like best about EZ Texting?

It is easy to:

- add new contacts and get them sorted into contact lists

- schedule messages to be sent at a later time

- respond to messages that are sent as replies to texts sent out

It allows MMS. We aren't using EZ texting for typical marketing, we are a church using it to send notes out to our members. Those notes tend to be longer, so having MMS as an option is a must (and many texting services don't allow this).

We like that including pics and links is possible. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

It is more expensive than we would like, though we are regularly exploring our alternative options and aren't finding any (because we need MMS).

The app isn't very function or user friendly. I would love to do more from my phone, but default to my computer since the app is limited and cumbersome. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Pastor Kristin,

Thank you for your feedback! We’re delighted to hear that EZ Texting has made it easy to manage contacts, schedule messages, and send meaningful updates to your church members.

We appreciate your feedback on the mobile app. To access more functionality on the go, we recommend logging into your account through a mobile web browser for broader access.

Thank you again for sharing your experience and for using EZ Texting to keep your community informed!

KL

Kovai L.

Cost Accountant

Accounting

Small-Business (50 or fewer emp.)

10/15/2025

"EZ Texting: Effective Mass Messaging with Customizable Templates, but Pricey for MMS"

4.5/5

What do you like best about EZ Texting?

EZ Texting is a determined program that helps us share mass messages to clients, manage all client’s communications, and run successful campaigns.

The platform has brilliant templates that supports customization, ensure the dashboard is responsive and intuitive.

We use EZ Texting to reach out big audiences, and this requires no more human capital

The software helps us refine our messaging strategies, and track all the engagements that we have with our clients Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

When the list of MMS messages grow or increases, the package becomes expensive

The message delivery speed from EZ Texting is slightly lower, more so when there is a high message traffic. Review collected by and hosted on G2.com.

What problems is EZ Texting solving and how is that benefiting you?

EZ Texting has significant capabilities to share bulk messages to customers on time, and this suits sensitive messages that are shared instantly and securely

The program is resourceful in sharing reminders, alerts, confirmations and promotions messages to clients directly

We create and schedule our mass messaging plan, where automated segmentation help us reach the appropriate target audience

We also ensure al messages are resourceful, informative and they meet the texting compliance

We keep our clients always informed and this bring high confidence to our customers and no chances of losing them Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Kovai, Thanks for your review! We’re happy to hear EZ Texting helps your team manage communication and run successful campaigns. We appreciate your feedback about MMS pricing and delivery speed. Our team continually evaluates pricing and performance to ensure strong value and reliability. Thank you again for your insights and for trusting EZ Texting to power your communication efforts. We’re honored to be part of your success!

JM

Jerriale M.

Medical Assistant

Medical Practice

Small-Business (50 or fewer emp.)

10/15/2025

"EZ Texting: Secure and Therapeutic, but Risk of Overdependence"

4.5/5

What do you like best about EZ Texting?

EZ Texting offers therapeutic benefits or supports for people and customers to express themselves efficiently

The program has high confidentiality, allowing us maintain the privacy required and no vulnerabilities associated with the app

The conversations established by this app ensures that no unhealthy habits or patterns that one is likely to get involved

The program has powerful measure for emotional distress players Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

EZ Texting may cause high dependency on this app, failing to communicate with humans

The program has no external support or validation, which may be hard to manage or suppress feelings Review collected by and hosted on G2.com.

What problems is EZ Texting solving and how is that benefiting you?

EZ Texting plays a vital component in managing emotions and feelings where it keeps users engaged

The program acts as the outlet or vent where people express their thoughts without any consequences or concerns

The process of healing and let go is also fully developed by this app

All habitual behaviors are fully controlled by this program Review collected by and hosted on G2.com.

LA

Lloyd A.

Treasurer

Small-Business (50 or fewer emp.)

10/20/2025

"One of the best bang for your buck text messaging apps in the market."

5/5

What do you like best about EZ Texting?

I like that I can reply individually to anyone who responds to my campaign. I also like how the application tells me how many of my texts made it to the recipient and how many bounced. It also tells me the # of times certain phone number has bounced. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

What I haven't figured out how to fix yet is to send a text to known good numbers that keep bouncing (5-7x) I was once one of the bounced #s that came up when I sent out a campaign text. Somehow, about 30% of the 124 contacts I sent a text to bounced. Sent a ticket and still havent heard back. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Lloyd, Thank you for sharing your feedback! We’re so glad to hear that you find EZ Texting helpful for tracking delivery and engaging directly with your subscribers. It’s great to know those insights are adding value to your campaigns. We’re sorry to hear about the issue with messages bouncing and that you haven’t yet received a follow-up on your ticket. That’s certainly not the experience we want for our customers. We will reach out to review your account and help resolve the issue as quickly as possible. Thank you again for your review!

MS

Mr. S.

10/21/2025

"Effortless Setup, Time-Saving Solution"

5/5

What do you like best about EZ Texting?

I absolutely love how easy it was to set up EZ Texting. I could seamlessly transfer all my data from the old SMS marketing service using CSV files, Excel sheets, and simple copy-pasting methods. This ease of setup saved me a lot of time and hassle. I also appreciate how EZ Texting saves me time by allowing me to send messages in bulk without needing to painstakingly send them one by one to each customer. Additionally, the feature that allows me to purchase someone's spot without needing to upgrade to a different tier is fantastic, offering flexibility and convenience. The pricing of the service is also highly reasonable and well-suited to my budget, which is important for me as a business owner. I find the ability for unused credits to roll over particularly beneficial, ensuring that I am getting full value for my investment. The convenience and simplicity of using EZ Texting to reach my customers efficiently are unmatched, making it an invaluable tool for my fitness business. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

I find the analytics and data reporting capabilities lacking. I would appreciate more detailed insights into how many people are being reached, who is clicking on links, opening text messages, and the best times and practices for sending messages to my audience. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Thank you for such a detailed and thoughtful review! We’re thrilled to hear that EZ Texting has been easy to set up and that features like bulk messaging, credit rollover, and flexible pricing are saving you time and helping your fitness business grow. We also appreciate your feedback about analytics and reporting. We’re always exploring ways to provide deeper insights and engagement metrics to help customers like you reach your audience even more effectively. Your input helps guide those improvements, and we’re grateful for it.

BO

Ben O.

Manager

Small-Business (50 or fewer emp.)

7/23/2025

"Has saved our business with overwhelming phone calls!"

5/5

What do you like best about EZ Texting?

Perhaps we use EZ Texting in a non traditional matter, but it has been great do divert customers from filling up our phone lines and instead havebeen texting us their questions. This has been such a help, I wish we did this years ago! Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

If I had to come up with one downside, it would be the latency. Sometimes texts seem to go missing or don't show up for quite some time. Also don't seem to consistently "auto refresh." Meaning I'll log in and even though I thought I'm caught up, I refresh and there all of the sudden I have multiple unread messages. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Ben, Thank you for sharing your experience! We love hearing how EZ Texting has helped you reduce phone traffic and make it easier for customers to reach you with questions. We appreciate your feedback about latency. While delays can occasionally occur due to carrier traffic, if this continues to be an issue, please reach out to our support team. We’d be happy to take a closer look.

Thank you for choosing EZ Texting!

JC

Jeff C.

Marketing Manager

Mid-Market (51-1000 emp.)

8/9/2023

"Solid Product. Good Features, Ease of Use. Credits Can Get Expensive"

3.5/5

What do you like best about EZ Texting?

Easy to use platform, pretty clean dashboard and usability features. Sign-up and web forms are easy to implement to generate sign-ups. Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

The cost of credits is and always has been confusing, regardless of the text platform. We're a hospitality brand and have used many providers over the years. Depending on the size of your list, credits can start to add up for a simple text message. The annual credit doesn't really hold much value and you are often reloading your account. Worth the investment if it brings in customers but just something to be aware of. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Jeff, Thank you for taking the time to share such a detailed review! We’re so glad to hear that EZ Texting supports your hospitality brand in communicating directly with your customers, especially when timing and visibility are so important. We completely understand your concerns about credit costs. Our team is always working to make credit usage and value clearer, and feedback like yours helps guide improvements. We’re grateful to be a part of your customer engagement strategy and look forward to continuing to support your success.

GD

Ginger D.

Owner/Instructor

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

7/24/2025

"good concept"

3/5

What do you like best about EZ Texting?

the ability for our customers to call or text us at the same number Review collected by and hosted on G2.com.

What do you dislike about EZ Texting?

being able to text from our business number ONLY works when online not when using the app; it looks like it comes from a random number that means nothing Review collected by and hosted on G2.com.

What problems is EZ Texting solving and how is that benefiting you?

We like having the ability to allow our customers to call or text us at the same number, whichever is their preference. If that same ability to send outgoing texts from our main recognizable number were possible from the app, it would be perfect. It USED to work, but quit not long after we began using it. It does work from the online website, just not the app. When we contacted EZ Text a couple of times, they basically said we were just "lucky" that it works online because they doubted the app would be fixed to do the same functionality. Review collected by and hosted on G2.com.

Response from Kelly Key of EZ Texting

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Hi Ginger, Thank you for sharing your experience! We’re so glad to hear that having one number for both calls and texts has been valuable for your business and customers.

We appreciate your feedback about sending texts from your main number when using the app. For the most consistent experience, we recommend using EZ Texting through a mobile web browser, which provides more functionality than the app.

Thank you for your review!