Eptura Engage Reviews & Product Details

We've been using Eptura Engage to manage personal and meeting spaces across our global offices, and overall, it's been easy to set up and use. The self-service aspect makes it simple for our staff to navigate without much support Review collected by and hosted on G2.com.

Some admin features could be streamlined to make management more efficient. It would also be helpful if global admins could view settings from a regular user’s perspective for better oversight." Review collected by and hosted on G2.com.

The number of options and possible settings for the configuration of meeting rooms. The flexibility of this configuration. A responsive, friendly, and professional support. A team that is available to respond to our requests. Review collected by and hosted on G2.com.

The bugs encountered with the M365 add-in (often unfortunately related to changes made by Microsoft) and their significant impact on our users, but Eptura has placed a very high priority on resolving them. The difficulty with certain settings that should be native and not specific in the product (such as email translation). The loss of certain features when we migrated to the latest Outlook add-in (non-retrieval of users' privileged profiles, removal of moderation email sending). Review collected by and hosted on G2.com.

Eptura Engage enables employees to work in a hybrid set up and this supports team work and proper resource management

We reserve meeting space, where desks and even parkings are well reserved

We evaluate the effectiveness of the space that we have, analyze the occupants insights and this brings a more realistic view pf the future

Eptura Engage allows use of mobile devices to book or even cancel the booking space

There is the visitors recognition and management capabilities from this app Review collected by and hosted on G2.com.

Admins finds it rough to comprehend and set up the desks and space, more so when dealing with huge crowds

We face conflict reservations, which results to getting the wrong number of seats or desks Review collected by and hosted on G2.com.

Easy to use, intuitive system. Perfect for managing "Back to Office" tasks during Covid situation, but of course will be helpful too after that. Review collected by and hosted on G2.com.

Some options/menu items etc. are not where supposed to be. For admins, it's sometimes a little bit tricky, e.g., when you want to bulk update multiple desks, there should be an option for doing that. Currently, you have to select each item and edit it manually.

For vendor dashboard (cleaning team) there should be also an option to see the desks on the floorplan. At the moment there is just a list view and it's not practical that cleaning staff can't see which desk (number) is in which office.

We manage all our desks, including installed hardware over Condeco. So it would be nice if we could use the report section to create a report where we can see which/how many docking stations type x, or monitors type y we currently have. At the moment, that's not possible because you can't select custom attributes in reports.

Overall, the report section should get more features.

The mobile app should also show desk attributes (like the web app)! Review collected by and hosted on G2.com.

Eptura Engage provides a string and manageable workspace, where there are meeting rooms snd desks virtually

The program has a hybrid set up, which assist us coordinate and navigate our work load

The program ensures there is space optimization, where all underutilized spaces are fully incorporated

We get a friendly mobile app, that ensure we can swiftly book space and navigate our tasks Review collected by and hosted on G2.com.

Some functions are missing from Eptura Engage, including notifications, ability to see who is sitting next to you

Support team leaves many questions unattended, which makes our company less effective Review collected by and hosted on G2.com.

Eptura Engage is mobile friendly, where it helps us book parking, rooms and even other facilities using mobile phones

The app supports hybrid operations, where it helps us conduct our responsibilities while in any location

We use Eptura Engage to track occupation, where accurate layout is made for easy monitoring Review collected by and hosted on G2.com.

Eptura Engage mostly operates on mobile apps, but often, we find some frictions and inefficiencies

We also get double booking from this app, which brings high conflicts Review collected by and hosted on G2.com.

Engages booking grids have been an invaluable tool for our team, providing clear insight into the utilization of our conference rooms and hybrid spaces. The ability to quickly identify under - and over- utilized areas has helped us optimize how we manage our spaces. I also appreciate the option to view room photos, and location maps, which makes navigating and reserving the right space straightforward and efficient. Review collected by and hosted on G2.com.

The area where Engage could improve is in troubleshooting. Currently, resolving issues requires multiple steps and investigations, which can be time-consuming. Customer support would be more effective if it provided clearer step-by-step guides for addressing specific problems. Additionally, greater integration between iOffice and Engage would be valuable- for example, ensuring that changes made in iOffice are automatically reflected in Engage. Review collected by and hosted on G2.com.

Eptura Engage has a powerful and flexible booking service that enhances employees efficiency

Eptura Engage smoothly integrates with Microsoft 365 and this creates a robust collaboration

The app has easy navigation feature, where employees and visitors can locate meeting locations without friction

There is easy accessibility with mobile phones through this app Review collected by and hosted on G2.com.

Eptura Engage has limited offline functionality or support, which brings some performance limitations

The mobile app has an expansive performance plan, but users finds it hard to comprehend Review collected by and hosted on G2.com.

The UI is probably the best feature. It's very user friendly, meaning that training for an end user is minimum as it's very much self explanatory. Review collected by and hosted on G2.com.

The licence model, there have been cases where users only use one or two features however users are required to have a full licence regardless of usage. Review collected by and hosted on G2.com.

The mobile app is very intuitive and booking a desk on the fly is really easy. Review collected by and hosted on G2.com.

We'd prefer user access/syncing as an Entra App, instead of using SKIM, but its not the end of the world Review collected by and hosted on G2.com.