Feedonomics is very straightforward to use and was easy to implement into our workflow. I use it daily, and it’s become an essential part of how I manage and optimize feeds. The platform offers a wide range of features that make exporting and managing data simple, and we recently added more integrations/exports to improve our PIM system. The transition from our PIM integration to FDX was completed quickly and efficiently, which had a noticeable impact on speed and performance. Most of all, their 24/7 customer support team is outstanding—they’re responsive, knowledgeable, and always willing to walk through issues until they’re resolved. Review collected by and hosted on G2.com.

I don’t really have a dislike, but I do see an opportunity for improvement around ticket management. Since I rely on the platform daily, it would be helpful if ticket statuses provided more detailed visibility—for example, showing if the assigned specialist is actively working on it or currently outside their working hours. Because my schedule doesn’t always overlap with theirs, I sometimes have to wait until the next day for updates. Having that level of insight would make an already excellent support process and integration experience even stronger. Review collected by and hosted on G2.com.

Feedonomics is easy to use and makes sending your feed to different platforms flexible and easy. Transforming your data and setting up new feed exports is easy. Their support is super responsive. If I ever need hand holding they take care of it quickly. Review collected by and hosted on G2.com.

The rules can get a little convoluted and confusing at times, but whenever it does the support team is quick to help out. Review collected by and hosted on G2.com.

Feedonomics is honestly one of the most well built and streamlined Inventory/Feed Management platforms available on the market. I am in this platform almost daily and the process for creating transformers is extremely intuitive and the ability to easily incorporate feed sources from a variety of platforms is A+. Not only are you able to manage your inventory feeds here - I have used this system for a variety of different data aggregation and automated processes in my time, showing how flexible this system is. Whether you are managing your Feeds yourself or are relying on one of their incredibly capable teams to do it, this is the superior platform out there. Review collected by and hosted on G2.com.

The only issues I have had with Feedonomics has been on the direct customer support side - mainly timeliness of answers. Without fail, they have been willing to get on a call to knock things out but sometimes getting a hold of a rep in a timely fashion can be difficult. Review collected by and hosted on G2.com.

The functionality of the platform and support teams really stand out. I've had over a dozen interactions with the Feedonomics team over my time at Wpromote, and I've never once had a negative experience. They always come through with a timely solution, and are happy to jump on a call to chat through a more complicated functionallity if needed. Review collected by and hosted on G2.com.

The only thing I can think of is that it's not free... but we gladly pay the fees for Feedonomics because the value it ads to our feed management has huge ROI. Review collected by and hosted on G2.com.

As someone who has previously used GoDataFeed, Feedonomics had better customer service and they seemed to care more to resolve problems. Onboarding and getting set up were pretty smooth as well. Review collected by and hosted on G2.com.

It's a bit expensive and there's a complex usability challenge due to the steep learning curve and a non-intuitive interface. Review collected by and hosted on G2.com.

I like the email notifications for issues and the quick action on implementation requests. Our rep Tyler and support specialists are all very knowledgeable respond in a timely manner. Tyler has also provided good recommendations and POV on Feedonomics' capabilities for testing. Review collected by and hosted on G2.com.

The new support interface/LP doesn't provide the same options as before. There should be a general "feed support" button rather than being forced to choose one of the other options. Review collected by and hosted on G2.com.

The best part about Feedonomics is that I can explain exactly what I want the feed to achieve and they go to work to make it happen. This saves me lots of time. Review collected by and hosted on G2.com.

Sometimes the platform can be confusing for me, but at the same time, they are the ones who manage it for me so I don't have to get stuck in the weeds and do any of the work myself. Review collected by and hosted on G2.com.

How timely they are with requests. They respond almost immediately and it is an expert responding and are so communitive. Review collected by and hosted on G2.com.

The user interface and request form is a little confusing at time. Review collected by and hosted on G2.com.

They do all the data cleansing for us, and can make large changes to the data without us needing to create rules Review collected by and hosted on G2.com.

Menus are not the easiest to navigate and understand Review collected by and hosted on G2.com.

Feedonomics has been a great partner on my account with top level customer support and their dashboards/ticket system are easy to use. Review collected by and hosted on G2.com.

Ticket at times lead to no resolution, although, that can be at times due to client issues. Review collected by and hosted on G2.com.