Florence eBinders Reviews & Product Details

Digital files are much easier to manage, and Florence is easier to use than any of the other software products we piloted. Since implementing, we have had excellent customer support and response to our feedback. Part 11 compliance is the number one reason we have been able to implement and continue to get support from our site. Monitors love it, and it allows for excellent quality control. Review collected by and hosted on G2.com.

Florence is very customizable, so it takes a lot of work for setup and to create our site templates. It is an ongoing process. It takes regular oversight and management, and that is time and resources spent by our site. Review collected by and hosted on G2.com.

It is great to get rid of paper Binders, that is the biggest reason we moved to eBinders. Also remote monitoring option is the next best feature. Review collected by and hosted on G2.com.

some limitations in the forms and document templates Review collected by and hosted on G2.com.

eSignature feature is outstanding and has improved user workflows quickly.

Also appreciate that Florence listens to their customers! Every upgrade includes new & improved features to advance the product further. Review collected by and hosted on G2.com.

Role configurations. If additional role configurations are made to an existing role, they should automatically apply to all binders and individuals that have been assigned that role previously. Also, the download function creates additional steps. Ideally, users should be able to view and print from the document viewer screen. I know Florence is working to improve this feature.

I hope Florence continues to invest and support the new middleware changes to integrate with other systems. It was helpful when sites had the capability to support corrections on our own and escalate when necessary. Review collected by and hosted on G2.com.

I love how easy it is to have every study you work on at your fingertips. Review collected by and hosted on G2.com.

I don't like that you couldn't add a sigature field for PI's to sign Review collected by and hosted on G2.com.

Florence eBinders fills a significan gap in research document management within the research industry. This product actively provides tools that are industry specific that supports the unique and complex dynamics of a document associated with a clinical research trials. The tool is flexible for adapting to multiple type of users of a single system and is strait forward in how to set up and implement. When you run into an issue, the support team is prompt in addressing your concerns and challenges. We have almost 100 users who use this product every day and we have integrated the system to many of our other research system tools. Review collected by and hosted on G2.com.

I hope Florence continues to invest in the maturation of the many additional features not yet built that will improve efficiencies within a research organization. Review collected by and hosted on G2.com.

Easily accessible and organized and HELP is always available. There are also great resources available. Review collected by and hosted on G2.com.

My least favorite thing about Florence is the saving of emails with attachments, and how they are broken apart from the email into several documents. Additionally, if you move a folder (ex: ABC folder) from one binder (ex: Active) to another binder (ex: Inactive) the dates of everything inside that folder change to a current date. So it becomes even more confusing to realize how those attachments are connected to that original email. Ideally I would love it if the attachments could stay connected to the email or at least keep the same name of the email in which it is related to. Review collected by and hosted on G2.com.

Florence E-binder gives a seamless approach to keeping organized, prioritized, and ready for the study. My clinical staff appreciate the ease of the product adoption and how user friendly the product is. Review collected by and hosted on G2.com.

Downside of Florence EBinder is when you need to keep up with the log ins and get past our firewall. Luckily our IT was able to fix this. Review collected by and hosted on G2.com.

Florence eBinders is very intuitive with little outside support for users. It is customizable on the template level as well as the binder and folder levels. Review collected by and hosted on G2.com.

Roles and permissions are very cumbersome. It would be great to have more central roles that you assign a person to and provide that role permission to the exact binder or folder they should have those accesses to. Review collected by and hosted on G2.com.

It has made my life easier, as a whole with the way I can now update a document like a CV and it updates everywhere is a great example of how it has streamlined my efficiency. Review collected by and hosted on G2.com.

The only downside I've found is that all of my studies haven't moved to it. Review collected by and hosted on G2.com.

Everything in Florence to date is a plus for our site. Organization of the binder structure. Ability to update the structure to meet the needs of the areas we manage Review collected by and hosted on G2.com.

I would like to see longer log in time. Clicking to add shortcuts Review collected by and hosted on G2.com.