Flxpoint Reviews & Product Details

What I like the most about Flxpoint is how it frees up time from operational tasks and allows us to focus on strategic decisions. The automation is clear and effective, but what truly made the difference was the support I received from Maria Alves. She not only had the patience to guide me through every detail, but also helped me think outside the box. Thanks to her dedication and clarity, I was able to understand how to fully leverage the software to achieve my business goals. Review collected by and hosted on G2.com.

The initial learning curve felt a bit challenging, but it was quickly resolved thanks to the excellent support and guidance from Maria Alves. Review collected by and hosted on G2.com.

The versatility is unmatched - I can customize workflows exactly how I need them rather than adapting my processes to fit the software. Whether I'm handling bulk updates, managing multiple suppliers, or setting up automated rules, FLXPoint adapts to my business instead of the other way around.

The speed improvement over my previous setup is incredible. What used to take 20-30 minutes of manual work now happens in minutes with FLXPoint's streamlined interface and automation capabilities. Review collected by and hosted on G2.com.

While I love FLXPoint's extensive capabilities, the sheer number of options can be overwhelming at first. There are so many customization possibilities that it can feel daunting to know where to start or which features will be most beneficial for your specific needs.

The learning curve is definitely steeper than simpler platforms. It took me some time to fully grasp all the functionality and optimize my workflows. The complexity that makes it so powerful also means you'll need to invest more time upfront to really master the system. Review collected by and hosted on G2.com.

I can’t say enough great things about the support I’ve received from Sebastion Yepes at Flxpoint. He is incredibly knowledgeable, reliable, and consistently delivers fast and accurate solutions. No matter the complexity of the issue, Sebastion always tackles it head-on with confidence and expertise. His quick thinking and problem-solving skills have never let me down.

What sets him apart even more is his ability to tailor his communication to meet you where you are — he explains things clearly and adjusts his approach based on any knowledge gaps. It makes a huge difference and shows his dedication to truly helping.

Huge thanks to Sebastion for being an outstanding support partner, and to Flxpoint for having such a talented and dependable team member. Keep up the amazing work! Review collected by and hosted on G2.com.

Inconsistency with the knowledge of the customer support members Review collected by and hosted on G2.com.

Flxpoint has been good for managing our inventory and streamlining product data. I really appreciate how it pulls in real-time quantity and pricing from all of our distributors into one centralized place. The integration with our internal system (Axis) has been good, and the flow into WooCommerce makes syncing products to our website easy. The mapping rules are easy to set up once you know what you are doing. A special shoutout to Jean, who has been incredibly helpful in troubleshooting and resolving issues—his support has made a big difference. I also love that all our orders funnel into a single system, which helps us stay organized across multiple sales channels. Review collected by and hosted on G2.com.

Despite the many strengths, there are still areas where Flxpoint could be more efficient. Some tasks require multiple redundant steps, which can be confusing and time-consuming. We're also continuing to experience challenges with fully processing orders within the system—something that remains a work in progress. Additionally, Flxpoint seems to be designed primarily for online-only retailers. Since we operate under a hybrid model with both online and in-person sales, plus the added complexity of federal restrictions, we’ve encountered several complications that the platform isn't quite built to handle out of the box. The search feature is useful, but it can also be tricky to use effectively. Review collected by and hosted on G2.com.

Our business has extremely complex operations, and no software will be a 100% perfect custom fit, but Flxpoint is by far the most versatile and granularly customizable inventory management and order routing software we've encountered. The UI is intuitive and user-friendly, and the functionality is through the roof. I can't believe how much time we've wasted with other softwares that charge roughly the same or more, but offer only a fraction of the functionality and support resources that Flxpoint offers.

We purchased an onboarding package, which comes with several 1-hour Zoom calls with a dedicated onboarding specialist. Our sessions with Jean, our dedicated specialist, have been incredibly helpful for fast-tracking our onboarding. Our tech-savvy team was able to rapidly onboard with just a few sessions; teams with less technical knowledge would probably benefit most from the mid or top tier onboarding packages, because there's just a ton of ground to cover in order to supercharge your efficiency with Flxpoint's myriad abilities.

Jean has been a delight to work with as our dedicated onboarding specialist; he has stayed on top of all of our questions, thoroughly researched our use cases, and patiently explained everything we need to know in detail, with live demos on screenshare, to enable us to cruise through onboarding.

The quality of the Flxpoint UI and UX points to a team who doesn't settle for "good enough," but has mastery over the level of detail and complexity needed to actually make users' lives easier, particularly when the software has a million layers of functionality. This is not easy to do.

Since we only just onboarded, time will tell if the Flxpoint functionalities we're leveraging stay consistent and reliable. But as far as usability and support go, Flxpoint gets an A+. We're so glad we found it. Review collected by and hosted on G2.com.

It's a pricey software. By current market standards, Flxpoint provides a huge value over some of its competitors. But in general, it's just a lot of money. Flxpoint's pricing for an annual commitment is closer to what we'd like to be paying on a monthly basis without the annual commitment. Even though we may end up sticking with Flxpoint indefinitely, in principle I find annual commitments unpalatable due to how rapidly ecom operations can shift and require pivoting. Just give us one good price without making us stress about the future! Review collected by and hosted on G2.com.

Fast and very helpful support team! Shoutout to Adam Buchanan, thank you for all your help!

After initial setup Flxpoint becomes an integral part of my daily workflow for maintaining inventory quantities, publishing products to our site from our distributor inventory feeds, and drop ship order routing. Review collected by and hosted on G2.com.

There is a bit of a learning curve but that is where Flxpoint support comes in to save the day! Review collected by and hosted on G2.com.

The Flxpoint support team is very helpful and quick to respond. Li Omabao and Ryan Garcia were the best, they were extremely helpful in setting up and navigating the solution as well as educating the team on best practices. We had some delays, but the team pulled together to ensure we successfully met our scheduled launch date. We have a basic set up and find the system intuitive and easy to use. Review collected by and hosted on G2.com.

The initial set up took longer than expected given the coordination across multiple parties. Review collected by and hosted on G2.com.

The whole support team, especially Adam, Mike, and Andrew, have been extremely helpful whenever I have had issues. Review collected by and hosted on G2.com.

This is more personally be don't feel like the onboarding process was worth the money, especially when you can just schedule a call anytime for free. Review collected by and hosted on G2.com.

Flxpoint has been a game changer for our business. Without this service, we wouldn't be able to integrate product feeds onto our website, nor would we be able to automate the process of passing orders to our distributor. It also handles the full order lifecycle, right through to order completion within our commerce platform. The automation tools are incredibly flexible, offering "if this, then that" rules that make complex processes run smoothly. Our onboarding with Adam was fantastic he’s a rockstar. I also want to mention how helpful Justin has been. They know how powerful their platform is and take the time to explain each value at your pace. If you can think it there is a way. Review collected by and hosted on G2.com.

As with any powerful platform, there’s a learning curve when it comes to mastering all the features, especially for someone who isn’t used to handling advanced automation tools. But the more time I invest in learning it, the easier it becomes to manage real world supply chain issues with confidence. Plus support is just an email or zoom away. Review collected by and hosted on G2.com.

We’ve been using the Flxpoint for two years, and it has proven to be a reliable workhorse. It handles a variety of tasks effortlessly, making it an essential part of our daily operations. The build quality is excellent, and it’s designed to last, which has been evident over the time we've had it. However, the initial setup does require some patience, as it’s not the quickest to configure. But once you get past that, it performs consistently and smoothly. Overall, the Flxpoint is a solid investment for anyone in need of a durable, versatile tool. Review collected by and hosted on G2.com.

However, the initial setup does require some patience, as it’s not the quickest to configure. Review collected by and hosted on G2.com.