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Forma.ai Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find the ease of use of Forma.ai enhances data visualization and understanding for effective performance tracking. (14 mentions)
Users love the usability of the dashboard, finding it easy to understand, integrate, and utilize effectively. (4 mentions)
Users value the easy visualization and understanding of data in Forma.ai, enhancing their analytical experience effortlessly. (4 mentions)
Users find the ease of understanding in Forma.ai's data visualization makes tracking performance effortless and insightful. (4 mentions)
Users value the ease of performance tracking in Forma.ai, enhancing productivity with user-friendly data interpretation. (4 mentions)
Users often face delays in data refresh near month-end and quarter-end, causing anxiety and frustration during crucial times. (2 mentions)
Users experience inaccurate or outdated data with Forma.ai, leading to confusion and anxiety about performance metrics. (2 mentions)
Users find the learning curve steep, particularly for those unfamiliar with workforce optimization software, complicating initial setup. (2 mentions)
Users may find the interface overwhelming initially, complicating the user experience for those unfamiliar with the software. (2 mentions)
Users wish they had more control as admins, facing frustrations with limited administrative capabilities in Forma.ai. (1 mentions)

5 Pros or Advantages of Forma.ai

1. Ease of Use
Users find the ease of use of Forma.ai enhances data visualization and understanding for effective performance tracking.
See 14 mentions

See Related User Reviews

Melanie J.
MJ

Melanie J.

Enterprise (> 1000 emp.)

4.5/5

"New User/ I like it!"

What do you like about Forma.ai?

Easy to use and interpret data. I use this to track my performance and see what my payout will be.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great tool for commissions"

What do you like about Forma.ai?

Easy to underantd and use. The dashboard makes it easy to see the breakdwon of comission.

2. Dashboard Usability
Users love the usability of the dashboard, finding it easy to understand, integrate, and utilize effectively.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great tool for commissions"

What do you like about Forma.ai?

Easy to underantd and use. The dashboard makes it easy to see the breakdwon of comission.

SP

Sercan P.

Enterprise (> 1000 emp.)

5.0/5

"Very useful features with a great support and easy onboard. Increasing my efficiency upto 20-25%."

What do you like about Forma.ai?

Perfect integration with the existing systems. Technical support is fabulous. To create a new dashboard is very easy.

3. Detailed Breakdown
Users value the easy visualization and understanding of data in Forma.ai, enhancing their analytical experience effortlessly.
See 4 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great tool for commissions"

What do you like about Forma.ai?

Easy to underantd and use. The dashboard makes it easy to see the breakdwon of comission.

TL

Thais L.

Enterprise (> 1000 emp.)

5.0/5

"I recommend it, easy to view and understand"

What do you like about Forma.ai?

easy visualization and understanding of data. Didactic and very visual report. Possibility to extract data to analyze details

4. Ease of Understanding
Users find the ease of understanding in Forma.ai's data visualization makes tracking performance effortless and insightful.
See 4 mentions

See Related User Reviews

Melanie J.
MJ

Melanie J.

Enterprise (> 1000 emp.)

4.5/5

"New User/ I like it!"

What do you like about Forma.ai?

Easy to use and interpret data. I use this to track my performance and see what my payout will be.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Great tool for commissions"

What do you like about Forma.ai?

Easy to underantd and use. The dashboard makes it easy to see the breakdwon of comission.

5. Performance Tracking
Users value the ease of performance tracking in Forma.ai, enhancing productivity with user-friendly data interpretation.
See 4 mentions

See Related User Reviews

Melanie J.
MJ

Melanie J.

Enterprise (> 1000 emp.)

4.5/5

"New User/ I like it!"

What do you like about Forma.ai?

Easy to use and interpret data. I use this to track my performance and see what my payout will be.

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Provided me with insightful strategies and tools to optimize workflow and enhance productivity"

What do you like about Forma.ai?

its comprehensive approach to workforce optimization, offering features like scheduling, time tracking, and performance analytics. Its upsides include

5 Cons or Disadvantages of Forma.ai

1. Delays
Users often face delays in data refresh near month-end and quarter-end, causing anxiety and frustration during crucial times.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"easy to get an at a glance review of where you are for your plan."

What do you dislike about Forma.ai?

it auto populates the latest month even if the month is incomplete, it caused me anxiety the first time I thought I was 79% to goal, then I realized t

DEREK V.
DV

DEREK V.

Enterprise (> 1000 emp.)

5.0/5

"Clear Visual Dashboard of Standing"

What do you dislike about Forma.ai?

My one issue, which is likely an internal one, is that near month-end and quarter-end, most of us would like the data to be loaded and refreshed more

2. Inaccuracy
Users experience inaccurate or outdated data with Forma.ai, leading to confusion and anxiety about performance metrics.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"I love the app."

What do you dislike about Forma.ai?

some data are not accurate or up to date but this could be due to information being fed to it from our internal software too. Otherwise, i like Forma

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"easy to get an at a glance review of where you are for your plan."

What do you dislike about Forma.ai?

it auto populates the latest month even if the month is incomplete, it caused me anxiety the first time I thought I was 79% to goal, then I realized t

3. Learning Curve
Users find the learning curve steep, particularly for those unfamiliar with workforce optimization software, complicating initial setup.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Provided me with insightful strategies and tools to optimize workflow and enhance productivity"

What do you dislike about Forma.ai?

One potential downside of Forma.ai could be its learning curve for users who are not familiar with workforce optimization software. Additionally, some

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"The Forma team is wonderful"

What do you dislike about Forma.ai?

it's very complicated and time consuming to set up. Agents with less technical knowledge have some problems

4. Overwhelming Experience
Users may find the interface overwhelming initially, complicating the user experience for those unfamiliar with the software.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Provided me with insightful strategies and tools to optimize workflow and enhance productivity"

What do you dislike about Forma.ai?

One potential downside of Forma.ai could be its learning curve for users who are not familiar with workforce optimization software. Additionally, some

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Forma.ai. Information made easy"

What do you dislike about Forma.ai?

My only aggravation is the need to log in after a session.

5. Admin Issues
Users wish they had more control as admins, facing frustrations with limited administrative capabilities in Forma.ai.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Intense Commitment to Delivering for us"

What do you dislike about Forma.ai?

Some items we do wish we could control on our own as admin's.

Forma.ai Reviews (49)

Reviews

Forma.ai Reviews (49)

4.8
49 reviews
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Ajay J.
AJ
Enterprise Sales Manager
Small-Business (50 or fewer emp.)
"I highly recommend Forma AI for sales teams!"
What do you like best about Forma.ai?

Our team has been using Forma AI for over 6 months now and its been a huge time saver for us.The best feature that I like is reps can see their compensation in real-time. So it keeps both the ends happy. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

Nothing.The only issue is sometimes even a few smaller tweaks need to go through their support team. Which adds some delay, but I can live with that. Review collected by and hosted on G2.com.

Pietro L.
PL
Client Advisor / Brand Specialist
Enterprise (> 1000 emp.)
"Top Notch!"
What do you like best about Forma.ai?

I recently started using Forma.AI, and I couldn't be more impressed with the platform. It's incredibly easy to navigate, making it accessible for users of all skill levels. The data accuracy is outstanding, providing reliable insights that have significantly enhanced my decision-making processes. I appreciate how intuitive the interface is, which allows me to focus more on my work rather than getting bogged down in complicated features. Overall, Forma.AI is a fantastic tool that I would highly recommend to anyone looking for a powerful yet user-friendly data solution. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

After using the Forma.AI app extensively, I can confidently say that there are no negatives to report. Every aspect of the platform has been designed with the user in mind, offering a seamless experience that minimizes frustration and maximizes efficiency. The intuitive interface, coupled with highly accurate data, has made it a pleasure to use. I have encountered no bugs or issues that detract from its performance, and the support team has been responsive and helpful whenever I've had questions. Overall, Forma.AI truly stands out as a top-tier application with no drawbacks to note. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Intense Commitment to Delivering for us"
What do you like best about Forma.ai?

The speed and aglity that it delivers for managers to view their teams' results. Leaderboards are updated daily and leaders can quickly search or drill into any detail. The displays are clean and provide both great summary high level performance data but also give tremendous detail if needed. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

Some items we do wish we could control on our own as admin's. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
EH
Enterprise (> 1000 emp.)
"Forma Ai HealthCare SIP Deployment"
What do you like best about Forma.ai?

Our transition to Forma Ai has seen some impactful changes for our company. The ease of use of the system has made it easier for our SIP area teams to manage their day to day workload. We also have been able to build a great rapport with the Forma Ai customer support team and this has allowed for increased speed in resolving issues, discussing open items, and building/developing new features to align to our business needs. Lastly, we were able to implement this system within a short time period (less than 1 year) and are seeing improvements in our day to day operations as well as our overall SIP processes. All in all this implementation has been successful and we look forward to our continued relationship with the Forma Ai team. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

No major concerns with the Forma Ai platform. Review collected by and hosted on G2.com.

DEREK V.
DV
North America Territory Executive - Utilities
Enterprise (> 1000 emp.)
"Clear Visual Dashboard of Standing"
What do you like best about Forma.ai?

What I like most about Forma.ai is that I don't need to spend time hunting for information on where I stand, and how I stack up against peers. The overview dashboard provides a clear visual, both numerically and graphically, of earnings, attainment, attainment to quota, and pipeline. When i want detail or want to get into the weeds on something, I can view this by month and get down to the transaction level. Another benefit is that I can always review my comp plan and the different thresholds for my commission rates. It's just very to see my data without having to do a lot of work. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

My one issue, which is likely an internal one, is that near month-end and quarter-end, most of us would like the data to be loaded and refreshed more often. Easy for us to request, but not so sure some of the other 'data collection' systems support it. Sales folks have shorter patience the closer it gets to payday. Review collected by and hosted on G2.com.

Melanie J.
MJ
Account Manager
Enterprise (> 1000 emp.)
"New User/ I like it!"
What do you like best about Forma.ai?

Easy to use and interpret data. I use this to track my performance and see what my payout will be. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

No downsides. I feel like it's pretty self explanatory. Review collected by and hosted on G2.com.

JC
Account Manager
Mid-Market (51-1000 emp.)
"Great performance tracker"
What do you like best about Forma.ai?

I liked how it organized my sales data into bar graphs so I can track my sales commissions from beginning to finish. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

It removed some columns. I like tabled data. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"The Forma team is wonderful"
What do you like best about Forma.ai?

All of our commissions records are in one place and agents can access their details

Forma staff has been exceptional to support us. We use it all the time. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

it's very complicated and time consuming to set up.

Agents with less technical knowledge have some problems Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Enterprise (> 1000 emp.)
"easy to get an at a glance review of where you are for your plan."
What do you like best about Forma.ai?

I live on the dashboard view which is super convenient. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

it auto populates the latest month even if the month is incomplete, it caused me anxiety the first time I thought I was 79% to goal, then I realized the month wasn't finalized. Review collected by and hosted on G2.com.

Verified User in Medical Devices
UM
Mid-Market (51-1000 emp.)
"I love the app."
What do you like best about Forma.ai?

I do love the app. They give overviews of all our performance ratings and numbers. They are all in a very organized and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Forma.ai?

some data are not accurate or up to date but this could be due to information being fed to it from our internal software too. Otherwise, i like Forma.ai a lot. Review collected by and hosted on G2.com.

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