The G2 on Formstack Sign

Formstack Sign Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Formstack Sign to be exceptionally easy to use, streamlining workflows and enhancing operational efficiency. (15 mentions)

Users value the efficient eSignature functionality of Formstack Sign, enhancing document management and client communication. (8 mentions)

Users appreciate the legally binding signatures on Formstack Sign, valuing its ease of use and management. (8 mentions)

Users value the convenience of Formstack Sign, finding it time-saving and efficient for sending and managing documents. (6 mentions)

Users love the easy signing feature of Formstack Sign, making document management and client interaction effortless. (6 mentions)

Users are frustrated by e-signature issues including limitations on requests and a lack of transparency on merges. (4 mentions)

Users face form issues that complicate edits and hinder integration, leading to frustration with the setup process. (4 mentions)

Users express frustration over poor customer support, lacking live assistance and experiencing unfulfilled promises and delays. (4 mentions)

Users find the signature request process cumbersome, desiring simultaneous signatures and clearer merge limits in Formstack Sign. (4 mentions)

Users find the signing process confusing, struggling with unclear steps and complications from signature limits. (2 mentions)

5 Pros or Advantages of Formstack Sign

1. Ease of Use

Users find Formstack Sign to be exceptionally easy to use, streamlining workflows and enhancing operational efficiency.

See 15 mentions

See Related User Reviews

KB

Krista B.

Mid-Market (51-1000 emp.)

4.5/5

"Formstack Sign Review"

What do you like about Formstack Sign?

Integration with other Formstack products creates and easy to use, seamless sytem. THis has helped our assocaition increase our operationsal efficien

JW

Jessica W.

Small-Business (50 or fewer emp.)

5.0/5

"Formstack Sign"

What do you like about Formstack Sign?

Formstack Sign is extremly helpful when you are filling out a document and need the data to be signed. Its very easy to implement, and easy to intergr

2. eSignature Functionality

Users value the efficient eSignature functionality of Formstack Sign, enhancing document management and client communication.

See 8 mentions

See Related User Reviews

TM

Trista M.

Small-Business (50 or fewer emp.)

5.0/5

"One of the Best Signature Platforms Used"

What do you like about Formstack Sign?

I love that with Formstack Sign, you can create a template for frequently used forms. This saves so much time as there are several forms that we send

TN

Trish N.

Mid-Market (51-1000 emp.)

5.0/5

"Formstack Review: Streamlining Workflow and Enhancing Efficiency"

What do you like about Formstack Sign?

Helpful because it streamlines the e-signature process, allowing users to securely send, sign, and manage documents online with ease.

3. Signatures

Users appreciate the legally binding signatures on Formstack Sign, valuing its ease of use and management.

See 8 mentions

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EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you like about Formstack Sign?

The integration with Applied epic. I enjoy the ease of signatures. I use it daily.

A

Verified User

Enterprise (> 1000 emp.)

0.0/5

"Form Stack Sign offers similar features to Form Assembly E-signature"

What do you like about Formstack Sign?

Legally binding signatures Included with all plans

4. Convenience

Users value the convenience of Formstack Sign, finding it time-saving and efficient for sending and managing documents.

See 6 mentions

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U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great for automating e-signatures"

What do you like about Formstack Sign?

I use the most basic plan and primarily for requesting approvals and obtaining e-signatures. It has made my workflow faster - no more trying to catch

TM

Trista M.

Small-Business (50 or fewer emp.)

5.0/5

"One of the Best Signature Platforms Used"

What do you like about Formstack Sign?

I love that with Formstack Sign, you can create a template for frequently used forms. This saves so much time as there are several forms that we send

5. Easy Signing

Users love the easy signing feature of Formstack Sign, making document management and client interaction effortless.

See 6 mentions

See Related User Reviews

EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you like about Formstack Sign?

The integration with Applied epic. I enjoy the ease of signatures. I use it daily.

A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Overall very useful managing outstanding documents"

What do you like about Formstack Sign?

ease of managing applications waiting signature

5 Cons or Disadvantages of Formstack Sign

1. E-Signature Issues

Users are frustrated by e-signature issues including limitations on requests and a lack of transparency on merges.

See 4 mentions

See Related User Reviews

EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you dislike about Formstack Sign?

The salemsan and a technical enginer insisted that the basic tier of the plan would be able to automatically read the signed forms and update Applied

U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Works Great"

What do you dislike about Formstack Sign?

Wish the signature request coudl go to both insured at the same time verses one at a time and that we can use the same email for particapants.

2. Form Issues

Users face form issues that complicate edits and hinder integration, leading to frustration with the setup process.

See 4 mentions

See Related User Reviews

EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you dislike about Formstack Sign?

The salemsan and a technical enginer insisted that the basic tier of the plan would be able to automatically read the signed forms and update Applied

U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great for automating e-signatures"

What do you dislike about Formstack Sign?

I don't use it beyond signatures and approvals, but I could see how someone with more complex needs may have issues setting up a logic-heavy form - i

3. Poor Customer Support

Users express frustration over poor customer support, lacking live assistance and experiencing unfulfilled promises and delays.

See 4 mentions

See Related User Reviews

EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you dislike about Formstack Sign?

The salemsan and a technical enginer insisted that the basic tier of the plan would be able to automatically read the signed forms and update Applied

CR

Cee R.

Small-Business (50 or fewer emp.)

5.0/5

"Love it! Easy to use with lots of extra features"

What do you dislike about Formstack Sign?

Customer support and Help documentation can be improved.

4. Signature Issues

Users find the signature request process cumbersome, desiring simultaneous signatures and clearer merge limits in Formstack Sign.

See 4 mentions

See Related User Reviews

EG

Emma G.

Small-Business (50 or fewer emp.)

3.0/5

"Salesman lied, but program works well."

What do you dislike about Formstack Sign?

The salemsan and a technical enginer insisted that the basic tier of the plan would be able to automatically read the signed forms and update Applied

U

Verified User

Small-Business (50 or fewer emp.)

3.5/5

"Works Great"

What do you dislike about Formstack Sign?

Wish the signature request coudl go to both insured at the same time verses one at a time and that we can use the same email for particapants.

5. Confusing

Users find the signing process confusing, struggling with unclear steps and complications from signature limits.

See 2 mentions

See Related User Reviews

E

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Smooth Transition from Docusign"

What do you dislike about Formstack Sign?

The limit of signatures based on "Merges" it overly complicates what would be otherwise a very straight forward and simple platform. There is also not

WU

wesley u.

Mid-Market (51-1000 emp.)

4.0/5

"formstack works great."

What do you dislike about Formstack Sign?

customrs sometims have a hard time figuring out what the next step is to finsih and complete the signing process.

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CC

Colby C.

Office Manager/Agent

Small-Business (50 or fewer emp.)

10/3/2025

"Very easy to use"

5/5

What do you like best about Formstack Sign?

Formstack makes it very simple to gather signatures very quickly. What used to take weeks now takes hours. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

Formstack gets everything right with this product. Review collected by and hosted on G2.com.

UH

Verified User in Higher Education

Mid-Market (51-1000 emp.)

6/24/2025

"Great for automating e-signatures"

5/5

What do you like best about Formstack Sign?

I use the most basic plan and primarily for requesting approvals and obtaining e-signatures. It has made my workflow faster - no more trying to catch people and losing paper forms. Everything is sent out, signed, and tracked in real time. I appreciate the activity logs which show who has opened/signed and when. This has saved me so much time and keeps things organized! As far as implementation goes, there's no coding required, which is a plus. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

I don't use it beyond signatures and approvals, but I could see how someone with more complex needs may have issues setting up a logic-heavy form - it takes a bit to map things out. Review collected by and hosted on G2.com.

What problems is Formstack Sign solving and how is that benefiting you?

I use this in a university setting. Before Formstack, students, staff, and faculty used physical forms for adding/dropping courses, changing majors, signing agreements, etc. which meant lots of printing, scanning, walking across campus during specific hours, chasing down dept heads and advisors for approvals - all of which was slow and inefficient. There was also a lack of tracking and accountability. With Formstack, everything is done online, eliminating wasted resources and time. Now admininstrators and faculty can approve and sign from their phones anytime. There's also real-time tracking logs to see if, when, and where there's a hold-up with processing a document - each form has an audit trail of who opened, signed and when. Forms get processed much faster now - which improves efficiency too. Review collected by and hosted on G2.com.

JH

John H.

Producer

Small-Business (50 or fewer emp.)

11/14/2024

"Easy to use unless you make a mistake"

4/5

What do you like best about Formstack Sign?

Favorite part is being able to copy the link to text. A little bit of a pain that have to go in and get it in the "remind" stage. Would like to be able to put in a phone number from the initial send screen to have a link texted along with the email. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

I would like to be able to put in a text box and type something into it before I send it. It's a pain to have to cancel the document and then go out and edit the document and then start over again if I forgot to put something on a form.

*could use more training, don't know how to integrate the product into any of the things we use, we use it as a standalone product. But we do have Vertafore AMS360, Agency Zoom, EzLynx, and Quoterush. Review collected by and hosted on G2.com.

TM

Trista M.

Marketing Director

Small-Business (50 or fewer emp.)

11/14/2024

"One of the Best Signature Platforms Used"

5/5

What do you like best about Formstack Sign?

I love that with Formstack Sign, you can create a template for frequently used forms. This saves so much time as there are several forms that we send to clients on a regular basis. I also appreciate that they have a text option to send the forms as many of our customers say they miss or don't see emails we send. Overall, this is one of the best signature platforms that have been used in the agency. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

When placing some of the fields, due to the rectangle guide used to place it, they don't always end up in the exact spot you would like. This is mostly an issue with the radio and checkbox buttons. With the recent changes they have made, that is really the only issue I have currently. Review collected by and hosted on G2.com.

ML

Merline L.

Associate Vice President

Mid-Market (51-1000 emp.)

2/20/2025

"Easy to use"

5/5

What do you like best about Formstack Sign?

We were able to quickly and easily create forms from our Word documents. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

I would prefer if we could see everyone's forms all together. Also, I want to forms to be emailed from the organization name and not the user name. The reason is, when using the form internally or externally, people recognize the organization name better than the user name. Review collected by and hosted on G2.com.

EG

Emma G.

Senior Account Manager

Small-Business (50 or fewer emp.)

2/20/2025

"Salesman lied, but program works well."

3/5

What do you like best about Formstack Sign?

The integration with Applied epic. I enjoy the ease of signatures. I use it daily. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

The salemsan and a technical enginer insisted that the basic tier of the plan would be able to automatically read the signed forms and update Applied epic for us, but he lied. He was suddenly fired after weeks of trying to get Formstack to correct the error. We were offered nothing to compensate for the time we lost and the numerous conversations that were had with the sales team. Review collected by and hosted on G2.com.

ET

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

2/28/2025

"Smooth Transition from Docusign"

5/5

What do you like best about Formstack Sign?

We have been able to quickly put to use the ability to build several HR forms that need signatures by each employee and use the unique web address to distribute the forms to everyone who needs to sign. This has reduced the overall time to build and send documents to large groups of people. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

The limit of signatures based on "Merges" it overly complicates what would be otherwise a very straight forward and simple platform. There is also not a clear indicator anywhere saying how many merges we have used or have left. Review collected by and hosted on G2.com.

MS

Meredith S.

Financial Controller

Small-Business (50 or fewer emp.)

2/20/2025

"Easy to manage signing solution"

5/5

What do you like best about Formstack Sign?

Our organisation used Formstack Documents to produce letters and forms which need to be securely signed. Formstack Sign easily integrated into this process. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

Pricepoints for multiple users - being a not for profit organisation find it difficult to justify the cost of multiple users, even though it would mean more efficiency in our organisation. Review collected by and hosted on G2.com.

JW

Jonathan W.

Consultant

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

5/28/2025

Guest users or non-business users of the software, not included in G2 scores.

"Simple and easy to configure. Add digital signatures to your Formstack forms!"

3.5/5

What do you like best about Formstack Sign?

the seamless integration with Salesforce Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

Formatting and branding are little weak. I wish there were more options to brand my forms and signatures. Review collected by and hosted on G2.com.

AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

2/20/2025

"Simple To Use"

4.5/5

What do you like best about Formstack Sign?

The drag and drop features allow our team to quickly and easily send applications to our clients. We use it daily and it allows for us to easily comply with the necessary application processes. Review collected by and hosted on G2.com.

What do you dislike about Formstack Sign?

If our clients, especially our older clients, have the same email address, we have to wait for it to return before we can send it out again for the second client to sign. Review collected by and hosted on G2.com.