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Forj

By Forj

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Forj Reviews & Product Details

Forj Product Details
Profile Status

This profile is currently managed by Forj but has limited features.

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

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Forj Integrations

(1)
Integration information sourced from real user reviews.

Forj Media

Forj Demo - Member Directory
Find members and connect with members that elevate your work.
Forj Demo - Community Events
Community Events
Forj Demo - Member Profiles
Member Profiles
Forj Demo - Files and Resources
Files and Resources
Forj Demo - Social Lounge
Social Lounge
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Forj Reviews (81)

View 2 Video Reviews
Reviews

Forj Reviews (81)

View 2 Video Reviews
4.6
81 reviews

Pros & Cons

Generated from real user reviews
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Anne L.
AL
VP, Marketing
Small-Business (50 or fewer emp.)
"A great tool for connecting association members"
What do you like best about Forj?

Forj is so easy to use! It has a lot of features that our members enjoy. Review collected by and hosted on G2.com.

What do you dislike about Forj?

It was a little hard to integrate with Re: Members Review collected by and hosted on G2.com.

Darla M.
DM
President, Greater for Good
Mid-Market (51-1000 emp.)
"Powerful Tool for Managing Community Engagement"
What do you like best about Forj?

Mobilize has an intuitive, user-friendly interface with low- and no-cost options for organizations to create and manage an online community. It is feature-rich. It supports a list-serve, onboarding and management of membership rosters, includes mini-profiles for each member that are viewable by the community, document management, and is customizable. Our professional organization is a volunteer-run and has no budget. We do not have a website, so our members rely on Mobilize to be our online hub and sharing spot. We are so grateful to be able to use Mobilize to further the good we do. Review collected by and hosted on G2.com.

What do you dislike about Forj?

While the Members feature offers great capabilities (mini-profiles, automated communications, forms), it does not allow filtering on membership date. Adding this feature would help us better recognize and onboard new members. Please add it! Mobilize doesn't really support collaboration in creating documents. If several of us need to work on a document, we use Google docs to leverage their editing and versioning features and then post the finished doc on Mobilize. It would be nice if Mobilize had that function, too. Review collected by and hosted on G2.com.

EE
Marketing Coach
Small-Business (50 or fewer emp.)
"Best Customer Service on a Group Management App"
What do you like best about Forj?

I love how customers can get daily digests sent directly to their email and leave a comment from their email, too! I also love how simple the layout is. And the ability to organize my document uploads into folders! Their customer service is also top-notch. They always get back to me within 24 hours and are very respectful and helpful. Review collected by and hosted on G2.com.

What do you dislike about Forj?

Sharing videos is a little clunky and you can't go live directly from Mobilize, you have to use Youtube and patch through to Mobilize. I would love to be able to tag or group topics together. And also to offer courses. Review collected by and hosted on G2.com.

MD
Detective
Small-Business (50 or fewer emp.)
"Fast Response and Resolution"
What do you like best about Forj?

I was unable to access my account and had it resolved within a day or two. Turns out it was my error, to begin with, but I was able to regain access, no problem. The staff was polite and helpful throughout the process. Review collected by and hosted on G2.com.

What do you dislike about Forj?

There was not anything to dislike. The process was very easy. Review collected by and hosted on G2.com.

Chelsey C.
CC
Exercise Physiologist
Mid-Market (51-1000 emp.)
"Mobilize Keeps People Connected & Truly Mobilized to Community Events!"
What do you like best about Forj?

The easy interface to set up activities, discussions, and polls, along with the availability of a mobile app that beautifully displays the web content in an easy accessible way. Review collected by and hosted on G2.com.

What do you dislike about Forj?

There's nothing to dislike about mobilize since its free to use and allows you to upgrade to some pretty awesome features that promote more community engagement and interaction between community members. Review collected by and hosted on G2.com.

Sydney O.
SO
Network Engagement Manager
Small-Business (50 or fewer emp.)
"Enjoying what Mobilize has to offer"
What do you like best about Forj?

The easy to view metrics for posts, emails, resources, and more. Review collected by and hosted on G2.com.

What do you dislike about Forj?

A couple of updates we requested/we're told were coming haven't happened yet. Need more notification options. Review collected by and hosted on G2.com.

Verified User in Higher Education
AH
Enterprise (> 1000 emp.)
"Great replacement for traditional listserv"
What do you like best about Forj?

Mobilize provides a platform that can be used like a traditional listserv or a more dynamic forum. This was important for our community. Review collected by and hosted on G2.com.

What do you dislike about Forj?

We've had trouble with formatting posts. They often appear oddly spaced in emails v. on the web browser. Review collected by and hosted on G2.com.

Verified User in Management Consulting
CM
Small-Business (50 or fewer emp.)
"Cooperative role of mobilize customer service"
What do you like best about Forj?

The response rate of the mobilize support team. They were cooperative and provided timely assistance. Review collected by and hosted on G2.com.

What do you dislike about Forj?

I do not dislike anything in particular. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Small-Business (50 or fewer emp.)
"Use for a client distro"
What do you like best about Forj?

User interface is pleasant and easily navigational. Review collected by and hosted on G2.com.

What do you dislike about Forj?

The login process was difficult one time. Review collected by and hosted on G2.com.

Karen Z.
KZ
Senior Director of Platform
Mid-Market (51-1000 emp.)
"An intuitive community platform that fosters high engagement"
What do you like best about Forj?

I love the ability for members to interact with the platform completely from their inbox so they don't have to check a separate platform if they don't want to. The ability to send SMS or email campaigns from Mobilize is incredibly helpful so I don't have to consistently cross-check distribution lists with other platforms. Similarly, being able to send event invites and manage RSVPs on the platform is helpful. The ease with which members can connect with each other (and filter the member database by job scopes, areas of expertise, or anything else that's public on members' profiles) is great. Our users were hesitant to transition to a new platform, but after some initial pushback, we haven't received any complaints about the platform's features or usability. Review collected by and hosted on G2.com.

What do you dislike about Forj?

The resources feature (which is new so still under development), isn't very user-friendly. You can't house links within folders (they go in a separate section) and when searching for a resource, links aren't included in the results so you have to scroll through them (fine with there are 1-10 links; a pain when there are 50+). Resources/links aren't currently automatically alphabetized, so you have to drag things into the proper order (again, fine when you only have a few, but can become annoying with a large number). But, again, it's a new feature, and given how intuitive every other feature of the platform is I have no doubt the resources section will soon be the same.

I don't love that I can't pull usage stats on my own. I know they're adding that feature.

After several months of using the platform, another thing we're noticing is that users don't realize that the 1:1 messaging and other features on Mobilize can take the place of slack workspaces for networking and often ask us if we have both. I'm not sure what I'd recommend to remedy this (we've done walkthroughs, explanations of the platform, reminders, etc.) but something to note. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

16 months

Perceived Cost

$$$$$
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Forj Features
Contacts Sync
Customer Intelligence
Customer Engagement
Downloadable Reports
Qualitative Solutions
All-in-one Dashboard