| Contact Us | Best for customer experience and contact center leaders who want to retain and upsell more customers - Contact Center Analytics
- Quality Management and Compliance (add-on)
- Real-Time Agent Productivity (add-on)
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| Contact UsPer Year | With a team-based unlimited plan, a team, department, or division (defined through a mutually agreed-upon enterprise scope) can run unlimited tests within a Fair Use policy and enjoy full access to the UserTesting platform. It’s ideal for organizations looking to scale experience research across multiple departments and geographies. Predictable contract terms provide budgeting and procurement certainty. - Global participant panel across 60+ countries
- Enterprise-grade security and compliance (SOC2, ISO 27001, GDPR, HIPPA)
- Test builder and template gallery
- Unmoderated tests, including surveys, interaction tests, and think-out-loud
- Moderated, Live Conversation
- Test plan and audience management
- Advanced demographic filters and screener questions
- Interactive path flows and click maps
- Sentiment analysis
- Transcripts
- Unlimited workspaces
- Integrations with Slack, Teams, Jira, Figma, FigJam, Miro
- Dedicated Customer Success Manager
- AI-powered analysis and insights automation
- Smart tags
- Insights Hub and AI-powered Insight Discovery
- Card sorting and tree testing
- Onboard and manage custom audiences
- Secure prototype hosting
- Approval flow
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| $19.00 | Essential features for individuals to get started in one pack. - 2,500 Responses
- Accept payments
- Display logic & Skip logic
- Personalize with custom variables
- Share via Embed & QR code
- Scoring
- Set cut-off date for surveys
- Schedule surveys
- Download responses as PDF
- 5000+ integrations with Zapier
- Integrate with Google Sheets
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