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G2.com

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Share your insights with G2.com

Thousands of people like you come to G2 to find out whether solutions like G2.com are the right fit for them. Share your real experiences with G2.com and the G2 community and help someone make the right decision about their software.

G2.com Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the authentic reviews on G2.com, aiding in informed software decisions and enhancing workplace efficiency. (38 mentions)
Users appreciate the ease of use of G2.com, benefiting from structured peer feedback and simple vendor comparisons. (35 mentions)
Users trust G2 for its genuine reviews, offering insights from real users on a wide range of software. (32 mentions)
Users love G2.com for its comprehensive software discovery, featuring honest reviews and insightful comparisons for informed decisions. (32 mentions)
Users appreciate G2.com for its comprehensive software reviews, enhancing informed decision-making for businesses and individuals. (29 mentions)
Users appreciate the extensive software coverage of G2.com, finding it intuitive for comparing and analyzing products. (25 mentions)
Users struggle with review issues, including outdated reviews and overwhelming amounts of content to sift through. (29 mentions)
Users note that biased reviews can lack detail, making it tough to assess a product's true value. (21 mentions)
Users experience a lack of clarity due to overwhelming review volume and inconsistent review depth, complicating decision-making. (16 mentions)
Users are concerned about bias in reviews, with some being vague or potentially fake, affecting decision-making. (12 mentions)
Users are frustrated by insufficient information on G2.com, often leading to confusion and disappointing support experiences. (12 mentions)
Users face challenges with review rejections, often struggling to understand why their submissions aren't approved. (11 mentions)

Top Pros or Advantages of G2.com

1. Authenticity
Users value the authentic reviews on G2.com, aiding in informed software decisions and enhancing workplace efficiency.
See 38 mentions

See Related User Reviews

PR

pratheba r.

Small-Business (50 or fewer emp.)

5.0/5

"Review about G2"

What do you like about G2.com?

G2 is one of the best market software. We are using it often to write and read review before using or buying any services. we are using G2 to make goo

Franz A.
FA

Franz A.

Mid-Market (51-1000 emp.)

4.5/5

"Great platform for reliable software reviews and insights."

What do you like about G2.com?

Very helpful in gathering unbiased, comprehensive reviews on software and tools relevant to my work.

2. Ease of Use
Users appreciate the ease of use of G2.com, benefiting from structured peer feedback and simple vendor comparisons.
See 35 mentions

See Related User Reviews

aayush s.
AS

aayush s.

Mid-Market (51-1000 emp.)

5.0/5

"it was good experience and it help us to know more about the apps"

What do you like about G2.com?

Get to know more about the software and the new apps integration and implementation is good and easy to use

Francois v.
FV

Francois v.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing platform for real-world feedback."

What do you like about G2.com?

I like that G2 gives me trustworthy, structured peer feedback I can act on quickly. The verified reviews are detailed and consistent, so I can filter

3. Reviews
Users trust G2 for its genuine reviews, offering insights from real users on a wide range of software.
See 32 mentions

See Related User Reviews

Himanshu N.
HN

Himanshu N.

Enterprise (> 1000 emp.)

5.0/5

"Best Platform for watching real reviews"

What do you like about G2.com?

It shows genuine reviews. We can definitely trust on the reviews of G2. Wide range of software and application's reviews available. And we can also ad

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"G2 has helped our company"

What do you like about G2.com?

G2 has shown potential customers that our product is reliable and loved by our current customers.

4. Software Discovery
Users love G2.com for its comprehensive software discovery, featuring honest reviews and insightful comparisons for informed decisions.
See 32 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

4.5/5

"G2.com Review"

What do you like about G2.com?

Going to this website, I can find the software I need for my Ai projects.

Sheeba T.
ST

Sheeba T.

Small-Business (50 or fewer emp.)

5.0/5

"Amazing Platform to Explore Softwares"

What do you like about G2.com?

We can find almost all the software in one place. Along with reviews and pricing and pros and cons. Software is available for service and industry. Th

5. User Reviews
Users appreciate G2.com for its comprehensive software reviews, enhancing informed decision-making for businesses and individuals.
See 29 mentions

See Related User Reviews

PR

pratheba r.

Small-Business (50 or fewer emp.)

5.0/5

"Review about G2"

What do you like about G2.com?

G2 is one of the best market software. We are using it often to write and read review before using or buying any services. we are using G2 to make goo

Vishal T.
VT

Vishal T.

Mid-Market (51-1000 emp.)

5.0/5

"G2: The review collector"

What do you like about G2.com?

Its good in collecting reviews of different organisations

6. Genuine Reviews
Users appreciate the extensive software coverage of G2.com, finding it intuitive for comparing and analyzing products.
See 25 mentions

See Related User Reviews

Abhishek S.
AS

Abhishek S.

Small-Business (50 or fewer emp.)

4.5/5

"Great place to get unbiased review from actual users of the product"

What do you like about G2.com?

The coverage of software is insane. Even for a product that is used very less - G2 manages to get someone using it to review

Ranjith R.
RR

Ranjith R.

Enterprise (> 1000 emp.)

5.0/5

"Best for software product analysis"

What do you like about G2.com?

genuine reviews made by techie.It help us to find the best tool for sharepoint migration in terms of cost efficiency timeliness.

Top Cons or Disadvantages of G2.com

1. Review Issues
Users struggle with review issues, including outdated reviews and overwhelming amounts of content to sift through.
See 29 mentions

See Related User Reviews

SUBHRA M.
SM

SUBHRA M.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive and Reliable"

What do you dislike about G2.com?

One thing I find a bit challenging about G2.com is that while there are so many reviews, it can sometimes feel overwhelming to sift through them all,

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"G2- Great Platform for Discovering and Comparing Softwares."

What do you dislike about G2.com?

-Some reviews feel outdated. -Search result sometimes surface less relevant tools first. -Limited free access.

2. Biased Reviews
Users note that biased reviews can lack detail, making it tough to assess a product's true value.
See 21 mentions

See Related User Reviews

WH

Wayne H.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable Platform for Software Reviews and Comparisons"

What do you dislike about G2.com?

One downside is that some reviews lack detail, which can make it challenging to get a full picture of a product’s strengths and weaknesses. Occasional

Maria W.
MW

Maria W.

Mid-Market (51-1000 emp.)

5.0/5

"Story Bloom Media helped bring my book to life in ways I didn't think were possible."

What do you dislike about G2.com?

While G2.com is great for real user feedback, some reviews can be very short or vague, offering little detail about the user's experience. This lack o

3. Lack of Clarity
Users experience a lack of clarity due to overwhelming review volume and inconsistent review depth, complicating decision-making.
See 16 mentions

See Related User Reviews

SUBHRA M.
SM

SUBHRA M.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive and Reliable"

What do you dislike about G2.com?

One thing I find a bit challenging about G2.com is that while there are so many reviews, it can sometimes feel overwhelming to sift through them all,

swarnika g.
SG

swarnika g.

Small-Business (50 or fewer emp.)

5.0/5

"best place which can save hours and streamline the process"

What do you dislike about G2.com?

As it is very helpful but sometimes it cause confusion also it has too many similar tools where i feel i am circling back same options again and again

4. Bias in Reviews
Users are concerned about bias in reviews, with some being vague or potentially fake, affecting decision-making.
See 12 mentions

See Related User Reviews

WH

Wayne H.

Small-Business (50 or fewer emp.)

4.5/5

"Reliable Platform for Software Reviews and Comparisons"

What do you dislike about G2.com?

One downside is that some reviews lack detail, which can make it challenging to get a full picture of a product’s strengths and weaknesses. Occasional

Maria W.
MW

Maria W.

Mid-Market (51-1000 emp.)

5.0/5

"Story Bloom Media helped bring my book to life in ways I didn't think were possible."

What do you dislike about G2.com?

While G2.com is great for real user feedback, some reviews can be very short or vague, offering little detail about the user's experience. This lack o

5. Insufficient Information
Users are frustrated by insufficient information on G2.com, often leading to confusion and disappointing support experiences.
See 12 mentions

See Related User Reviews

SUBHRA M.
SM

SUBHRA M.

Small-Business (50 or fewer emp.)

5.0/5

"Comprehensive and Reliable"

What do you dislike about G2.com?

One thing I find a bit challenging about G2.com is that while there are so many reviews, it can sometimes feel overwhelming to sift through them all,

UK

Uli K.

Small-Business (50 or fewer emp.)

0.0/5

"G2 is unnecessarily difficult to deal with"

What do you dislike about G2.com?

Reviews keep on being rejected for no obvious reason. Even elaborate information triggers the vague request to "elaborate more" on the use. That, whil

6. Review Rejection
Users face challenges with review rejections, often struggling to understand why their submissions aren't approved.
See 11 mentions

See Related User Reviews

UK

Uli K.

Small-Business (50 or fewer emp.)

0.0/5

"G2 is unnecessarily difficult to deal with"

What do you dislike about G2.com?

Reviews keep on being rejected for no obvious reason. Even elaborate information triggers the vague request to "elaborate more" on the use. That, whil

Shivangi p.
SP

Shivangi p.

Small-Business (50 or fewer emp.)

5.0/5

"My experience very good"

What do you dislike about G2.com?

Sometimes my reviews are not passed. When I reviewed the software at least you have to consider.

G2.com Reviews (4,044)

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G2.com Reviews (4,044)

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G2 reviews are authentic and verified.
Ankush C.
AC
Founder
Small-Business (50 or fewer emp.)
"G2: Honest User Reviews Make It a Must-Visit Place Before Buying Software"
What do you like best about G2.com?

G2 is a platform that sources reviews from actual users of software/SaaS. This makes it real. Here is a place where you get honest user feedback instead of the product narrative.

This is a must-visit place before you decide on your software stack. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

It is not a dislike, but I would recommend that before deciding on the software it is important to see how many users have reviewed the software.

Be cautious of getting influenced based on 1-2 feedback responses only. This only happens when the software is extremely new. Review collected by and hosted on G2.com.

Jeremiah A.
JA
Assistant Storekeeper
Oil & Energy
Small-Business (50 or fewer emp.)
"A Game Changer for My Daily Operations"
What do you like best about G2.com?

What I like best about G2.com is how transparent and reliable the platform is when it comes to real user reviews. It helps me make informed decisions by comparing different tools based on genuine experiences from professionals. I also like the clean interface, easy navigation, and how quickly I can find the pros and cons of any software without bias. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Some reviews feel repetitive or too general, so it can take a while to find the most helpful feedback. Other than that, G2 is a great platform. Review collected by and hosted on G2.com.

Response from Rachel G of G2

Hi Jeremiah,

Thank you for taking the time to write a review! My name is Rachel and I'm a senior product manager at G2. I understand that the amount of reviews on our site (over 3 million!) can be overwhelming to go through and seem repetitive. If you haven't had a chance already, I recommend checking out our new search feature on ai.g2.com that will allow you to quickly search for, summarize and analyze product information to find unique insights. I hope this helps!

Ravindra N.
RN
SDET - 2
Oil & Energy
Enterprise (> 1000 emp.)
"Useful for Quick Tool Research"
What do you like best about G2.com?

The side-by-side comparison thing is the hero part in the G2 platform. Was stuck between Cypress and Playwright and couldn't get straight answers from either vendor. Some reviewer on G2 posted actual performance benchmarks from their CI/CD - exactly what I needed.

Also love reading the 2-star reviews... they're usually the most honest. Like this one guy complaining about Selenium Grid costs literally warned me about the same AWS bill shock we would've hit. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

The spam emails are insane - looked at ONE monitoring tool and got harassed by sales reps for months. Review collected by and hosted on G2.com.

MD Mustasin R.
MR
Amazon FBA
Small-Business (50 or fewer emp.)
"Massive, Trustworthy Review Ecosystem"
What do you like best about G2.com?

The best thing I like about G2.com is its huge base of authentic, verified user reviews that make software and service decisions more trustworthy and data-driven.

Unlike vendor websites or paid analyst reports, G2 provides real customer experiences, organized into easy-to-read comparison grids and categories, so businesses can quickly see what works best for their needs.

G2 has established a dedicated G2 Support portal where users can Submit and track support tickets and solutions.

G2 offers a versatile integration ecosystem with proven ROI and user-friendly options.Given G2’s integration options and API support, the platform seems designed for smooth onboarding—especially for companies already using compatible tools like HubSpot or Delighted. Very frequently, I use this site for review. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

I found nothing like that. Every step that I passed with g2 was exciting and valuable. Overall experience is very good and effective for me. I always recommend G2 for view review for any kind of software. Review collected by and hosted on G2.com.

SC
Software Engineer
Enterprise (> 1000 emp.)
"A Honest Platform That Helps You Choose the Right Software Faster"
What do you like best about G2.com?

What I really like about G2 is how honest and user-driven it is. The reviews feel real—like they’re written by people who’ve actually used the tools, not just by companies promoting themselves. It helps me trust the feedback and see both the pros and the cons before making a decision.

I also find the comparison feature super useful. Being able to put similar software side by side saves me time and gives me a clearer view of which one actually fits my needs. The filters are helpful too—I can narrow things down by industry or company size, which makes the reviews more relevant. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

One thing I don't love about G2 is that not all reviews go deep enough. Some feel too general, like “great tool” or “easy to use” without much real detail. I usually have to scroll through a lot to find the truly helpful ones. Review collected by and hosted on G2.com.

GD
Marketing Manager
Small-Business (50 or fewer emp.)
"Efficient Tool Comparison, but Category Overload Can Be Tricky"
What do you like best about G2.com?

G2 helps me quickly compare marketing tools and read honest feedback from real users. It saves a lot of time when choosing software. The layout is clean, and it’s easy to find what I need without getting lost in details. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes there are too many categories, and it takes effort to narrow down to the exact tools I’m looking for. The ad promotion options could also be easier to track and manage. Review collected by and hosted on G2.com.

AM
"First-Time User Impressed by Easy Setup and Useful Features"
What do you like best about G2.com?

I find G2.com extremely valuable for its grid and side-by-side comparison features which greatly assist me in comparing different products effectively. The fact that these reviews come from verified users adds an additional layer of trust and credibility, enhancing my confidence in the information presented. I also appreciate the potential for cost savings and the insights the platform provides into various brands. Particularly, accessing high-quality buyer intent data is crucial as it enables a faster sales cycle, thereby improving efficiency and outcomes for me. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

the primary user dissatisfaction stems from the feeling that money has too much influence on the outcome, requiring buyers to use extra caution and filtering to locate genuinely unbiased peer opinions. Review collected by and hosted on G2.com.

Hetal P.
HP
IT Analsyt
Mid-Market (51-1000 emp.)
"Reliable, Straightforward Insights for Smarter Software Choices"
What do you like best about G2.com?

I like how easy it is to find honest reviews from real users. It helps me compare tools quickly and make smarter decisions without having to dig through a ton of marketing fluff. The layout is clean and makes it easy to see pros, cons, and ratings at a glance. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes the reviews can be a bit repetitive or vague, and it’s not always clear how recently they were written. I also wish the filtering options were a bit more refined to help narrow down results faster. Review collected by and hosted on G2.com.

Timmy L.
TL
Head of Customer Care
Small-Business (50 or fewer emp.)
"Reliable Source for Honest Software Reviews"
What do you like best about G2.com?

G2 is my go-to platform for discovering and evaluating new software. I appreciate the verified reviews, detailed pros and cons, and the way it highlights real-world use cases. It saves me time and helps me make confident, informed decisions when comparing multiple tools. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes there’s a lot of information to sift through, which can feel overwhelming when researching multiple products. A few tools also have limited reviews, making it harder to get a complete picture. Better filtering options could make navigation even easier. Review collected by and hosted on G2.com.

KS
Senior Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"Valuable Insights with Room for Improvement"
What do you like best about G2.com?

G2.com offers an extensive and reliable collection of user reviews that help in making informed software and service decisions. The platform’s easy-to-navigate interface and detailed filtering options allow me to quickly find relevant insights tailored to my needs. I also appreciate the transparency and authenticity of the reviews, which give a realistic view of product performance. Review collected by and hosted on G2.com.

What do you dislike about G2.com?

Sometimes the volume of reviews can be overwhelming, making it challenging to sift through conflicting opinions. Additionally, a few reviews seem overly promotional, which can affect the overall objectivity. It would be helpful if G2 enhanced their moderation to ensure all feedback maintains consistent quality and impartiality. Review collected by and hosted on G2.com.

Response from Rachel G of G2

Hi Karan,

Thank you for writing a review. My name is Rachel and I'm a Senior Product Manager at G2. We agree that there are many reviews and it can be overwhelming knowing where to start. We recommend leveraging our pros and cons feature, which is available for every product with 10+ reviews. You can also utilize our AI Recommender (by clicking the sparkle in the bottom right corner of the profile page) to summarize the reviews for you.

Please be assured that the integrity of our reviews is crucial. Each review you see on G2.com has been moderated by a real person who carefully evaluates for authenticity and unbiased content. We also label every review with its source and if it was incentivized or not to provide trust and transparency. We believe this system allows us to collect valuable, in-depth feedback while maintaining trust in our review section.

I hope this helps!

Rachel

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