Introducing G2.ai, the future of software buying.Try now
CRMOne
Sponsored
CRMOne
Visit Website
Product Avatar Image
GoDaddy Online Store

By GoDaddy

CRMOne
Sponsored
CRMOne
Visit Website

GoDaddy Online Store Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users express frustration with GoDaddy's poor customer support, citing unhelpful responses and unresolved issues affecting their business. (1 mentions)
Users report severe technical issues with GoDaddy Online Store, leading to lost business and inadequate customer support responses. (1 mentions)
Users report significant waiting time and unhelpful support, causing delays and frustration with their GoDaddy Online Store services. (1 mentions)

Top Cons or Disadvantages of GoDaddy Online Store

1. Poor Customer Support
Users express frustration with GoDaddy's poor customer support, citing unhelpful responses and unresolved issues affecting their business.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Nightmare"

What do you dislike about GoDaddy Online Store?

UPDATE 8/2/2023: I received an email from the office of the CEO of Godaddy today that they're doing an investigation and are threatening to terminate

2. Technical Issues
Users report severe technical issues with GoDaddy Online Store, leading to lost business and inadequate customer support responses.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Nightmare"

What do you dislike about GoDaddy Online Store?

UPDATE 8/2/2023: I received an email from the office of the CEO of Godaddy today that they're doing an investigation and are threatening to terminate

3. Waiting Time
Users report significant waiting time and unhelpful support, causing delays and frustration with their GoDaddy Online Store services.
See 1 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Nightmare"

What do you dislike about GoDaddy Online Store?

UPDATE 8/2/2023: I received an email from the office of the CEO of Godaddy today that they're doing an investigation and are threatening to terminate

CRMOne
Sponsored
CRMOne
Visit Website

GoDaddy Online Store Reviews (20)

Reviews

GoDaddy Online Store Reviews (20)

3.6
20 reviews
Search reviews
View Filters
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Nightmare"
What do you like best about GoDaddy Online Store?

Nothing. They have had a "know bug in their servers" which has serverly impacted the shipping rates so I have been unable to use it appropriately to actually makes sales. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

UPDATE 8/2/2023: I received an email from the office of the CEO of Godaddy today that they're doing an investigation and are threatening to terminate my site and their business with me due to the way I spoke to their illegitimate employees. No apology for the month of business I've lost, the lack of help I received from their employees, their employees putting me on hold and hanging up after long periods of time waiting, for the month of torture they've put me through all to finally be told they've "HAD A KNOW BUG IN THEIR SERVERS"! Now they want to threaten to terminate my business?!? They need to refund my money so I can move my domain.

I have had an issue with all of the shipping methods I have selected for my customers to choose from not being available/showing up for my customers to select at check for going on three weeks now. It only worked correctly the first day I launched my site. Since then, their IT people have told me that USPS doesn't ship to those locations (any because we/I/they tried addresses I shipped to the day it worked and literally any address I could find), they told me that USPS made some big update and changed the names of their shipping methods and didn't inform them and I have to wait for them to do this update. I confirmed with USPS and the only thing that changed was they added the word "Advantage" to their Ground shipping and I was assured that it literally affects NOTHING. Then, since they tried everything that I as the customer could and did do on my end, and NOTHING as far as coding, APIs or anything IT goes, I was told to call USPS and fix it myself. I tried numerous times with other employees to get help, where I was hung up on, met with the same stupidity as prior calls with the same excuses, the supervisors were all the same, making these excuses that USPS doesn't ship to the addresses I'm trying to use USPS First class and that's why it's not giving my customers (ANYONE) that shipping option. Because of this, my customers are being charged a MINIMUM of $10 for shipping for a less than ONE OUNCE package which I definitely am not paying for and neither are my customers, therefor I have lost nearly all business for going on three weeks now. I submitted a complaint with the Better Business Bureau to which they replied that they "could not replicate my problem" as if there's nothing wrong, and that in order for those shipping methods to be an option for my customers, I need to have them selected. Are you effing serious?!?! Today, I tried again with IT Support to have them tell me that there is KNOWN BUG in their system and they are working on it, and "in the mean time, I can charge a flat rate shipping of $10 to solve the problem". This has been torture. A completely unreal nightmarish experience! Review collected by and hosted on G2.com.

Ashley H.
AH
Deputy State's Attorney
Legal Services
Small-Business (50 or fewer emp.)
"Easiest site/presence tool ever!"
What do you like best about GoDaddy Online Store?

Ohmygosh- what's not to love? The price is great for the service- I know there are probably much more advanced design platforms, but everything is right there and I love how seamless the changes are to preview when you're updating. The price is also decent because you can customize the products and access you're looking for. The integration with Google is awesome, and the ability to create campaigns and integrate advertising right in the dash is awesome too. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

Some of the directions are a bit unclear on portions of the editing for your website, but that's not a major deal. I wish the Microsoft integration weren't so pricey, or that you could choose web access only for a lower cost. Review collected by and hosted on G2.com.

Grace C.
GC
Founder/Professional Copywriter
Small-Business (50 or fewer emp.)
"Great for online clothing retailers "
What do you like best about GoDaddy Online Store?

A client asked me to help them get this set up so they could do an online clothing retail storefront. I was able to navigate it easily and set it up in a short amount of time. I like that I can do it on my tablet or my laptop without an issue, and I can still fix things from my mobile phone when I'm away from the office. As someone who works with SEO, I was impressed with the rapid setup of that, without stress. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

Sometimes the changes don't seem like they go live across devices instantly, but usually it doesn't take long to "sync" and see my changes quickly. Review collected by and hosted on G2.com.

Cleniq D.
CD
Freelance Audio Engineer
Music
Small-Business (50 or fewer emp.)
"Great For Startups, Affordable, and Simple to Use"
What do you like best about GoDaddy Online Store?

This online store is best for startups or small businesses looking to expand through online marketing. It's affordable. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

This store has very limited customization options and features. Most competitive online stores offer additional designs and features.. Review collected by and hosted on G2.com.

Ashmit S.
AS
Associate Business Analyst
Enterprise (> 1000 emp.)
"User friendly!!"
What do you like best about GoDaddy Online Store?

It's a very user friendly software and a non-techsavie can easily work on this. It ables us to send emails to my clients without any problems. It gives an amazing opportunity to enhance our business to another level, such as we can find new clients of our products easily. Any type of domain is readily available and can be purchased at minimal cost. It gives feel like a real developer despite much coding knowledge. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

Buying a .com domain can really dig a big hole in the pocket. The templates are pretty old and not up to date also premium account is quite expensive and at times it becomes quite tricky to understand the algorithm. Rest its an amazing platform. Review collected by and hosted on G2.com.

Wendy U.
WU
Owner/Coach
Small-Business (50 or fewer emp.)
"Easy to use, great customer service"
What do you like best about GoDaddy Online Store?

I like the ease of use. You click the format you want and add text and images. It's that simple. Get stuck? No problem. GoDaddy's customer service is always friendly and helpful Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

Sometimes I'd like to be able to have different formats than the standard ones they supply. But it always looks great when it's done. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Small-Business (50 or fewer emp.)
"Not Overly Impressed, but Not Disappointed Too Much"
What do you like best about GoDaddy Online Store?

I like that it is integrated in with godaddy which keeps the same feel and flow when visitors view the store. I also like that it is relatively easy to add products to your store. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

While easy to add products, it takes quite a while to do it. I thought that in order to do it correctly, it was very time consuming with adding the search engine information. But, it's important, so you suck it up and do it, but I just really wanted there to be a quicker option. Review collected by and hosted on G2.com.

Verified User in Program Development
AP
Small-Business (50 or fewer emp.)
"Domains for a Good Price!"
What do you like best about GoDaddy Online Store?

There is always a good discount or promotion for the domain names and website builder on Go Daddy. It is a great way to streamline your domain purchase, email address purchase, hosting, and entire URL by offering a site building tool. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

I wish they had more website building options and tools. I like that they have this feature but am skeptical on using it to build all of my sites as I have had large success with Wordpress and its free. Review collected by and hosted on G2.com.

RL
Owner
Small-Business (50 or fewer emp.)
"Shopping online is the new thing - get in on it will ya!"
What do you like best about GoDaddy Online Store?

It is very easy as is all of Go central. It hooked right up to my Stripe, my Paypal, and has plenty of options to personalize the site, add a bunch of pages or make it a simple landing page with a cash register attached! Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

I have not really experience any problems so it is hard for me to give good feedback here. I guess maybe I would like a pop up or something letting them know the site is secure. Review collected by and hosted on G2.com.

David L.
DL
Creative Director
Small-Business (50 or fewer emp.)
"Best place to shop online"
What do you like best about GoDaddy Online Store?

The layout is amazing, very easy to navigate on. Very easy to set up and switch from previous platform. Will be recommending this to other web admins. Review collected by and hosted on G2.com.

What do you dislike about GoDaddy Online Store?

Descriptions could be much more clear. Review collected by and hosted on G2.com.