inGain SaaS Loan Management System Reviews & Product Details

The option to toggle between languages was especially important for us as we operate and have employees in various countries. We were pleasantly surprised with the availability of language options. This enables both internal company communications, as well as communication with customers. Review collected by and hosted on G2.com.

The system doesn't include all the features that will be needed in the future for maintaining growth, we hope to develop these. Review collected by and hosted on G2.com.

The system is very flexible and can adapt to our growing business needs. We began as a storefront business and now use the solution for our whitelabel website and mobile application. The solution works great for both the in-person and online business. Review collected by and hosted on G2.com.

d. As a new company, we would always be happy with a lower price point. A startup or introductory price point would be beneficial, but eventually, when compared with other competitors in the industry, this solution was the one that checked all of the boxes for our product. Review collected by and hosted on G2.com.

The solution already has a very broad product catalog, but FIS.solutions is always available to create any custom features if we feel any usability is lacking. The out of the box customisation is great and was able to fulfill both our physical and digital business needs Review collected by and hosted on G2.com.

Launching faster would always be a plus, but overall the customization went according to our schedule. The off-the-shelf system is great, but it still requires customization. Luckily our team was guided through this process by the company's customer support team. Review collected by and hosted on G2.com.

The no-code system makes it easy to make changes to the solution without the need for coding or outside assistance. I can easily make changes to communications templates or payment rescheduling. This is a huge timesaver and allows me to spend less time on system management Review collected by and hosted on G2.com.

a. The solution could be cheaper, although we couldn't find a cheaper option that included all the features we needed. Possibly having some sort of introductory pricing could help new businesses. However, overall, we were happy with the terms of our contract. Review collected by and hosted on G2.com.

The system has a very broad product catalogue, so it was easy for us to launch a new product from scratch. This helped us get our product to market more quickly. Thanks to this solution, we were able to launch within a few months, and grow to the largest provider in the sector in less than a year. Review collected by and hosted on G2.com.

As a company just starting out, a lower price would have been appreciated. Review collected by and hosted on G2.com.

Most aspects of the system can be easily changed or edited by our own employees. This saves us both time and money every time we need to make changes to the system. It allows our company to focus on what we do best, instead of spending time on system maintenance. Review collected by and hosted on G2.com.

Communication is easy through the white label website, but we ended up using our own mobile application. Review collected by and hosted on G2.com.

I worked for sovereign lending group and one of the most difficult things to do was managing our loans because we had to go through several screens in order to get the information we needed. From a training perspective it made it difficult to isolate what I needed to teach the loan processors, this software made that process ridiculously easy. Review collected by and hosted on G2.com.

I can't say I dislike it but one of the issues we had was that it didn't integrate well with our learning management system, which we had work arounds so that's why I was 50/50 on bringing up this fact. Review collected by and hosted on G2.com.

The full lifecycle system ensures easy customer acquisition through a white label website. This helps us bring in new customers through various brokers and affiliates. We also use our own mobile application. Customers can also easily manage their personal information. Review collected by and hosted on G2.com.

There are more features that could be included in the white label mobile application. Review collected by and hosted on G2.com.

Out of the box customisation features are great, but we also love the option to use custom development hours. This helps the system adapt to our ever-growing and changing business needs. The company has been very forthcoming with all customer support. Review collected by and hosted on G2.com.

e. The system didn't have all of the out-of-the-box features we needed. Review collected by and hosted on G2.com.

The whole onboarding process was very fast; we were able to get the system up and running within a few months. We started out with a physical storefront business and eventually implemented a digital version. Now we're using the white-label website as well as our own mobile application. Review collected by and hosted on G2.com.

The system didn't come with all of the features we needed out of the box, but the custom development hours solved this issue. It's great that the product catalogue is so expansive, however every business and product will still require specific features. Review collected by and hosted on G2.com.