QuickBooks Payroll Reviews & Product Details

The best part of this software was that it was with our QuickBokks accounting software and did not have to switch to another platform to process the payroll. It was easy to install, and we used it bi-weekly. Customer support was hard to communicate with. There is no extra intergration, as the payroll feature is already avaialble in QBs you just have to get it turned on and pay the fees. Review collected by and hosted on G2.com.

Setting up this software with employees information took a long time. It was not as user friendly as the rest of QBs is. Having some employees who were on salary and some hourly made it more difficult to add in the taxes for each. And we had to file our own taxes. Customer support is done by people who are located out of our country, which made it hard to sometimes understand what they said and it took them a long time to respond. We use QuickBooks and love it, but the payroll side needs much improvement. Review collected by and hosted on G2.com.

The setup is quick and simple, user-friendly, allows for customization (within reason), and integrates with the rest of my software already! Review collected by and hosted on G2.com.

I wish there were a time clock that integrates with QB payroll. I have to manually calculate and enter the employees' timecards. Review collected by and hosted on G2.com.

It is user friendly. It does not take long to train someone on how to use Quickbooks desktop. Review collected by and hosted on G2.com.

I dislike that I can not pull up a job for a customer and add multiple employees to timesheets. Review collected by and hosted on G2.com.

It was relatively easy to use. But wasn't secure. Found there were easily mimics they could be big trouble. Review collected by and hosted on G2.com.

Found it was being used in various unethical scenarios. Review collected by and hosted on G2.com.

It is an easy-to-use automated interface for running and tracking payroll for employers and employees. Customizable menu tabs for most used or favorites. Easy to assign user roles without giving too much or too little access. Detailed reports are laid out in an easy-to-use reports page. Capable and caring customer support for tax issues and payroll corrections. Review collected by and hosted on G2.com.

The hold times are often long for support and wait times for processing of corrections or resolutions. The newly required upgraded subscription for payroll tax corrections, even if they are already automated. The inability to use my old invoices after the most recent update without warning. Review collected by and hosted on G2.com.

I liked quickbooks payroll because I was very basic and user friendly. Review collected by and hosted on G2.com.

One thing I disliked about quickbooks payroll was that as a user I feel like I wasn’t able to access as much as I might have needed to. Review collected by and hosted on G2.com.

The only thing I like with Quickbooks payroll is that it integrates with Quickbooks and you do not have to double enter payroll and liabilities into Quickbooks. Review collected by and hosted on G2.com.

The price is the biggest problem and the customer service. Review collected by and hosted on G2.com.

I like the fact that Quickbooks payroll allows a small business to have the look and feel of a big corporation. It is very easy to use and setup. Review collected by and hosted on G2.com.

I would hope that there are more methods available to make direct payment to the employee. Review collected by and hosted on G2.com.

In my oppinion, the best thing about QuickBooks Payroll is its integration with other Quickbooks products. It made it easier to manage time sheets, invoicing, and expenses. Review collected by and hosted on G2.com.

Cost. It is kind of like "Mac" in that, Apple products work best when you have an iPhone, Apple TV, and Macbook computer - but the cost can really add up compared to a Windows PC, and Android Phone, an LG watch, etc... But man, it works smoothly. Same with QuickBooks, if you are all-in on that environemnt thigns tend to work well together, but the costs can start to add up, and if you have needs that it doesn't meet you either go without or run simultaneous systems. Review collected by and hosted on G2.com.

it didn't work well for me at all, and customer service was elusive and tedious Review collected by and hosted on G2.com.

They kept missing payments to the state, and also messed up my registration with the state DOR Review collected by and hosted on G2.com.