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Kontent.ai Reviews & Product Details

Kontent.ai Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

13 months

Kontent.ai Media

Kontent.ai Demo - AI agents collaborate on content management
AI agents can bear the heavy workload of generating texts, summaries, translations, and variants, and more complex tasks like content audits, too. This enables human creators to deliver more strategic value and do their best work.
Kontent.ai Demo - Total visibility into all operations
Mission Control supports efficient content production from start to finish. By tracking team progress and pace in one place, it’s easier to catch issues early and keep everything on track.
Kontent.ai Demo - Governance built into every action
Governance is non-negotiable for delivering consistent content. User roles, permissions, and workflow management help organizations meet stringent compliance standards and mitigate risk.
Kontent.ai Demo - On-the-fly content edits
Adjust content when you need to, without relying on developers. Fix typos, update key information, or issue corrections and deploy those changes everywhere in seconds.
Kontent.ai Demo - Collaboration in one place
Close frustrating feedback loops, while making your message stronger. Easily action feedback by leveraging suggestions, auto-replace, versioning, tasks, and more. Easy, familiar, all in one place.
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Kontent.ai Reviews (175)

Reviews

Kontent.ai Reviews (175)

4.3
175 reviews

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Noémi L.
NL
Digital product owner
Mid-Market (51-1000 emp.)
"A Truly Empowering CMS Experience"
What do you like best about Kontent.ai?

Kontent.ai is a game-changer for modern content teams

What I love most about Kontent.ai is its modular content model - it gives us the flexibility to build structured, reusable content that scales beautifully. Implementation was quick and straightforward, which made the transition smooth for our team.

We also use Kontent.ai for integrations across our internally developed portals, where modular content is pulled dynamically. This setup is not only easy to adjust for business needs, but also incredibly convenient and efficient for ongoing content management.

The built-in documentation and training resources are top-notch, making it easy to onboard new team members and deepen our expertise. Their support team is outstanding - always responsive, helpful, and genuinely invested in our success. And it’s clear they’re not standing still: the continuous improvements and feature updates show how committed they are to evolving with their users' needs.

Highly recommended for teams looking for a future-ready, user-focused CMS. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

There’s nothing specific I dislike - like any platform, there are occasional small things, but the overall experience far outweighs them. Review collected by and hosted on G2.com.

gopi b.
GB
Solution Architect / Product Owner
Mid-Market (51-1000 emp.)
"Flexible, Reliable Platform with Great Support—Could Use More Built-In Tools"
What do you like best about Kontent.ai?

1. Strong Content Governance and Control

2. Headless/Composable Architecture for Flexibility

3. Focus on Content Operations and Collaboration

4. Excellent Customer Support and Reliability

5. Ease of Use

6. Quick Implementation Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

1. Lack of Certain Out-of-the-Box Tools, As a pure headless CMS, it deliberately doesn't include certain features that monolithic CMSs do, such as a complete, integrated personalisation engine or a full digital asset management (DAM) system, meaning you have to bring or build those components yourself. Review collected by and hosted on G2.com.

AK
Digital Lead
Mid-Market (51-1000 emp.)
"Intuitive Headless CMS with Seamless Content Management"
What do you like best about Kontent.ai?

What I like best about Kontent.ai is its intuitive, headless CMS architecture that allows seamless content management and delivery across multiple digital platforms. The interface is user-friendly, collaboration is smooth, and it’s easy to structure and reuse content efficiently. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Up to this point, my experience with the platform has been highly positive, with no major drawbacks or issues encountered. Everything has performed exactly as expected. The only area for potential enhancement would be the addition of real-time error tracking this would help identify and monitor cases where content fails to load on the platform, ensuring quicker resolution and improved reliability. Review collected by and hosted on G2.com.

Vincent v.
VV
Full-stack Developer
"Exceptional support and intuitive usability"
What do you like best about Kontent.ai?

I appreciate Kontent.ai for its ease of use, allowing smooth integration across multiple platforms like websites, mobile apps, and email. The initial setup was straightforward, with extensive support from the team. The robust API and webhook system simplify content management and syncing with other systems. Their responsive support is commendable, with timely problem resolution and knowledgeable staff. As a developer, I find the clear documentation particularly useful. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Kontent does their thing pretty good. The only consern that i have is that they are maybe focussing a bit too much on AI and forgetting some other parts that are also important for us like working with an item with multiple languages or API responses that can be improved. Review collected by and hosted on G2.com.

Frederik H.
FH
Lead Software Engineer
Mid-Market (51-1000 emp.)
"Dynamic data model and great API support"
What do you like best about Kontent.ai?

The dynamic content model, multi-language support and good API support. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

When handling a single content item in multiple languages, publishing needs to be done language by language. Review collected by and hosted on G2.com.

Olivier L.
OL
SAP Data Coordinator
Small-Business (50 or fewer emp.)
"Amazing experience"
What do you like best about Kontent.ai?

The platform stands out for its straightforwardness and the overall user experience it offers. Navigating through the site is a breeze, with all elements and resources easily accessible. The extensive knowledge base they provide is packed with insightful and useful information, ensuring users can find answers and guidance with ease. Moreover, the customer support offered by Kontent.ai is exceptionally quick to respond, consistently delivering top-notch solutions to any queries or issues. Additionally, Kontent.ai is remarkable for its continuous innovation, frequently introducing new features and enhancements. They manage to do so with impressive efficiency, keeping the platform fresh and up-to-date. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

Up to this point, my experience has been overwhelmingly positive, as I've encountered no drawbacks or issues. Everything I anticipated functioning correctly has indeed met those expectations without fail. Consequently, I find myself at a loss to suggest any areas for improvement, as the service or product has seamlessly met all of my needs and requirements. Review collected by and hosted on G2.com.

Response from Mark Vermeulen of Kontent.ai

Dear Olivier, thanks for your great review! We are happy to hear you are satisfied and that there are no dislikes at this point. If anything comes up feel free to reach out to us. //Mark

Donald H.
DH
Enterprise (> 1000 emp.)
"Complexity and simplicity - headless done right"
What do you like best about Kontent.ai?

As a full stack developer a tend to give more value to how much effort is needed to integrate into additional platforms. Easily configured webhooks, well documented and easy to use feature rich APIs makes Kontent.ai one of the most enjoyable platforms to create integrations for. With minimal effort I've been able to create an automatic translation service, an Algolia indexer and a few other integrations. In all cases the ease of implementation of Kontent.ai's suite of APIs was the least painful aspect. It's truely a joy to develop for. It's GUI is simple yet powerful and I haven't heard any negative remarks about Kontent.ai from the contents I've trained on the system. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

I'm not the biggest fan of their payment model and wish some aspects could be increased or decreased based on needs. It's easy to have content model bloat or overly complex models because of variations. I wish there was a way to conditionally show or hide certain content model fields and content models. Review collected by and hosted on G2.com.

Marie-Clara K.
MK
Digital Content Lead
Enterprise (> 1000 emp.)
"Break into content creation magic with Kontent.Ai"
What do you like best about Kontent.ai?

- Endless component reuse possibility

- Manage multiple projects within different environments

- Customer care service that is prompt to answer and dedicated to find solutions that suit the customer

- The CMS is customizable in the back end and front end

- It comes with bunch of features

- It is easy for the PM to assign tasks and collaborate with various stakeholders at the same time

- Setting up the workflow and project monitoring features

- The must is the AI feature that comes along, and this is an add-on to the content creation process

- Easy to connect with the different APIs Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

For now, I don't have any issues to report, but I do like the fact that the team's continuously make efforts to improve the user experience with the addition of new features, active feedback listening, and also with UI improvements. Review collected by and hosted on G2.com.

Verified User in Maritime
UM
Mid-Market (51-1000 emp.)
"Super multi-language content management system"
What do you like best about Kontent.ai?

The upsides are that it provides content editors with a vast range of flexibility for building out pages of website content. The ability to add and remove blocks of content across multiple page templates helps the user to create consistent web pages that look great across mobile, tablet and desktop. Furthermore the headlesss nature of Kontent allows us to integrate other third party applications with ease. We also get great support from our agency partner as well as our customer service team at Kontent directly. We're continually kept in the loop as to what new features are coming and how they can help us. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

It can be quite time consuming to use but that is a fair trade off for a platform that offers so much flexibility. Review collected by and hosted on G2.com.

MM
Markeing and Digital Director
Mid-Market (51-1000 emp.)
"Great Headless CMS"
What do you like best about Kontent.ai?

Simple to use and the search function is top notch. Workflow also very good for larger content teams. Review collected by and hosted on G2.com.

What do you dislike about Kontent.ai?

We havent yet found a good way to preview updates. This is key really for content owners as they need to preview work before final publishing. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

13 months

Average Discount

10%

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Kontent.ai Features
Content Authoring
Rich Text Editor
Versioning
Customization
SEO
Flexible Navigation Structures
User, Role, and Access Management
Reuseable Content
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