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Ease of use for non-legally trained users.
Great customer support, with very responsive chat function.
Continuous improvement in UI and features.
Competitive price.
InView community events for in-house lawyers Review collected by and hosted on G2.com.
Still limited integration with AI tools.
Matter search function could be improved.
Administrator can only preview business portal page, not open it themselves, as they are taken straight to their administator view. Review collected by and hosted on G2.com.
Thank you for taking the time to share such detailed feedback. It's great to hear you and your business users are getting great value out of managing all your legal work in one place, and that you feel supported along the way. Even better to know you are getting involved in our InView community as we know how important it is to have peers to connect with and aspire to.
I have passed your feedback along to the relevant teams, including your note on the Business Portal. If you would like to chat more about this (or anything else), please reach out anytime - we'd love to learn more.
Aqua
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Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.