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LightSource

By LightSource

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LightSource Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the excellent customer support of LightSource, enhancing their RFP processes and saving valuable time. (3 mentions)
Users find LightSource to be intuitive and easy to use, enhancing efficiency in RFP/RFQ processes. (3 mentions)
Users value the intuitive design and efficient features of LightSource, greatly enhancing their procurement processes. (3 mentions)
Users value the intuitive Supplier Management features of LightSource, enhancing efficiencies for sourcing managers across organizations. (3 mentions)
Users commend seamless collaboration features, enhancing communication and efficiency in the sourcing process across organizations. (2 mentions)
Users appreciate the efficiency of LightSource, simplifying sourcing and vendor management processes for quicker results. (2 mentions)
Users value the automation features of LightSource, enhancing sourcing efficiency and simplifying the RFQ process. (1 mentions)
Users report experiencing small software bugs, though the team is responsive in addressing them promptly. (1 mentions)

Top Pros or Advantages of LightSource

1. Customer Support
Users praise the excellent customer support of LightSource, enhancing their RFP processes and saving valuable time.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

Jin-Won K.
JK

Jin-Won K.

Mid-Market (51-1000 emp.)

5.0/5

"Transformational Strategic Sourcing Tool that Breaks Down Silos"

What do you like about LightSource?

The team and I are really liking LightSource so far. Getting started is extremely easy, and the platform's intuitive design means we're not wasting ti

2. Ease of Use
Users find LightSource to be intuitive and easy to use, enhancing efficiency in RFP/RFQ processes.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

Jin-Won K.
JK

Jin-Won K.

Mid-Market (51-1000 emp.)

5.0/5

"Transformational Strategic Sourcing Tool that Breaks Down Silos"

What do you like about LightSource?

The team and I are really liking LightSource so far. Getting started is extremely easy, and the platform's intuitive design means we're not wasting ti

3. Features
Users value the intuitive design and efficient features of LightSource, greatly enhancing their procurement processes.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

Jin-Won K.
JK

Jin-Won K.

Mid-Market (51-1000 emp.)

5.0/5

"Transformational Strategic Sourcing Tool that Breaks Down Silos"

What do you like about LightSource?

The team and I are really liking LightSource so far. Getting started is extremely easy, and the platform's intuitive design means we're not wasting ti

4. Supplier Management
Users value the intuitive Supplier Management features of LightSource, enhancing efficiencies for sourcing managers across organizations.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

Jin-Won K.
JK

Jin-Won K.

Mid-Market (51-1000 emp.)

5.0/5

"Transformational Strategic Sourcing Tool that Breaks Down Silos"

What do you like about LightSource?

The team and I are really liking LightSource so far. Getting started is extremely easy, and the platform's intuitive design means we're not wasting ti

5. Collaboration
Users commend seamless collaboration features, enhancing communication and efficiency in the sourcing process across organizations.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

GJ

Gautam J.

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionizing Procurement: LightSource Review"

What do you like about LightSource?

LightSouce is a very intuitive and easy-to-use tool for RFP/RFQ that is revolutionizing procurement/sourcing organizations. We have deployed LightSour

6. Efficiency
Users appreciate the efficiency of LightSource, simplifying sourcing and vendor management processes for quicker results.
See 2 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you like about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contrac

GJ

Gautam J.

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionizing Procurement: LightSource Review"

What do you like about LightSource?

LightSouce is a very intuitive and easy-to-use tool for RFP/RFQ that is revolutionizing procurement/sourcing organizations. We have deployed LightSour

7. Automation
Users value the automation features of LightSource, enhancing sourcing efficiency and simplifying the RFQ process.
See 1 mentions

See Related User Reviews

GJ

Gautam J.

Mid-Market (51-1000 emp.)

5.0/5

"Revolutionizing Procurement: LightSource Review"

What do you like about LightSource?

LightSouce is a very intuitive and easy-to-use tool for RFP/RFQ that is revolutionizing procurement/sourcing organizations. We have deployed LightSour

Top Cons or Disadvantages of LightSource

1. Software Bugs
Users report experiencing small software bugs, though the team is responsive in addressing them promptly.
See 1 mentions

See Related User Reviews

Verified User
U

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Simplifying procurement and supply chain"

What do you dislike about LightSource?

There are small issues here and there, but the team works quickly to resolve issues/bugs as they are discovered.

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LightSource Reviews (11)

Reviews

LightSource Reviews (11)

4.9
11 reviews
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Jin-Won K.
JK
Vice President of Supply Chain
Mid-Market (51-1000 emp.)
"Transformational Strategic Sourcing Tool that Breaks Down Silos"
What do you like best about LightSource?

The team and I are really liking LightSource so far. Getting started is extremely easy, and the platform's intuitive design means we're not wasting time figuring things out. Its AI capabilities are seriously helpful, especially for our supplier management and contract work. Big shoutout to Sourav for the excellent support. We're on it regularly interacting with our suppliers. Having the cost and quoting information in a single location helps with rapid product launches and better visibility for our leadership group. It's got its quirks, but the constant updates are promising. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

It's not flawless, but the few issues I've encountered are so minor compared to the time and hassle it saves. LightSource is pretty much a part of the team now. Review collected by and hosted on G2.com.

GJ
Mid-Market (51-1000 emp.)
"Revolutionizing Procurement: LightSource Review"
What do you like best about LightSource?

LightSouce is a very intuitive and easy-to-use tool for RFP/RFQ that is revolutionizing procurement/sourcing organizations. We have deployed LightSource across multiple of our Portfolio Companies, and every organization raves about the tool and its features. It has improved the efficiencies and effectiveness of the Sourcing Managers (SMs) in each of the organization

The platform allows for the seamless addition of RFP items/SKUs and BOM details through a simple drop/drag feature. Easy to add suppliers and RFP details to launch an RFP within minutes. It has a state-of-the-art Supplier communication panel where SMs can answer questions from suppliers. The responses can be 1:1 with a supplier or broadcast to the whole supplier community. The platform also has a robust set of analysis tools to quickly compare the different supplier responses, calculate forecasted savings and identify best of the best pricing for the RFP

LightSource has a great support team (not to be confused with the Technical team working on the software platform) that can assist SMs in the RFP process. This support team can build the RFP for the SMs, communicate on behalf of the SMs/company with the supplier (if approved by the company) and help with RFP analysis. This saves tremendous time for the SMs and allows them focus on strategic/value added activities.

All the RFPs are centrally located, so no loss of data when a SM leaves the organization. The platform is ideal if you want to launch the same RFP frequently (e.g., Quarterly, Bi-Annually, Annually) for commodities that fluctuate a lot. Relaunching an existing RFP literally takes seconds and can be done with a click of a button

It’s a cloud-based tool, so easy to set up and integrate with other tools in the organization. We typically see a company deploy LightSource within a day or two. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

There are minor issues that get resolved quickly by the engineering team on a frequent basis. The features are constantly evolving, which is a big plus. The tool is frequently our teams and has improved our efficiecy and effectiveness Review collected by and hosted on G2.com.

MB
Enterprise (> 1000 emp.)
"Excellent all-in-one sourcing platform for the modern era!"
What do you like best about LightSource?

Can't speak highly enough of LightSource. The AI-driven approach makes handling everything from contracts to supplier scoring feel like less of a chore. Getting started was straightforward, cheers to Sourav for that. The LightSource team goes above and beyond to support any training or set-up work on the platform with us. It's become an everyday tool for us, and they're always adding new features. Plus, slotting it into our existing setup was fuss-free. Overall it has saved me many hours by automating countless activities and been extremely valuable to our organization. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

Can't say there's much I dislike about LightSource. It's made our work a lot easier. Sure, there's a bug now and then, but overall, it's great. Review collected by and hosted on G2.com.

JR
Enterprise (> 1000 emp.)
"Excellent all-in-one sourcing platform for a new era!"
What do you like best about LightSource?

LightSource provides us with transparency in a multinational, multi-company strategic sourcing process.

What stands out is how simple it was to get it up and running, and their AI really shines, streamlining our processes like a dream. The platform's robust for handling supplier interactions and BOM management without breaking a sweat. We lean on it heavily every day. Customer support’s responsive, which is a big plus. They’re always rolling out new features, which keeps things interesting. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

LightSource makes our lives easier... and the lives of suppliers more challenging!

We'd like to go further and interface LightSource with our ERP to save time and money.

LightSource has been a game changer for us. Any small issues have been quickly overshadowed by the massive boost in productivity we've seen. Can't imagine going back now. Review collected by and hosted on G2.com.

Sam A.
SA
Mid-Market (51-1000 emp.)
"Been waiting a longgggg time for something like this"
What do you like best about LightSource?

LightSource is a very good platform. At first I felt like it was a diamond in the rough -- now folks at every conference seem to be talking about it.

I guess the main thing is it's fast and easy to use. Eveyrone says that. Implementation is maybe 15 minutes, but training and learning it is a bit longer than that. their customer support team is also great. all ex-procurement consultants. I'm on it ... well not everyday .. but certainly once per week. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

The biggest challenge of LightSource is just getting the suppliers to try it. Once they try it --- they're also hooked.

I've had a bunch of suppliers ask me about how to get access for their own procurement team. It's a great sign! But, you have to nudge vendors a bit to use it for the first time. Or even just ask them to search their inbox again for the invite email. Otherwise, easy-as-pie. Review collected by and hosted on G2.com.

Vincent D.
VD
Enterprise (> 1000 emp.)
"Easy information sharing and project follow up"
What do you like best about LightSource?

The platform is user-friendly, and with the latest updates it's even easier to navigate. Also with interactive pop-up windows, you can access information without clicking on it, which saves a lot of time. The help center is also always available to respond to questions and take in feedback for possible new features. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

The only downside I experienced was at the beginning when you could only filtered sourcing project by owners. This issue as since been fixed with the possibility to filter by owners and collaborators. Review collected by and hosted on G2.com.

LF
Enterprise (> 1000 emp.)
"Excellent all-in-one sourcing platform for the modern era!"
What do you like best about LightSource?

Been using LightSource for a while now, it makes our RFQ process easier and we can compair the quottaions faster. The AI gets what we need, making the whole process smooth. Setup was a breeze too, thanks to Pieter and Madeleine being super helpful. Overall it's a good tool. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

There's the occasional glitch or bug, but it's nothing compared to the overall benefit we've gotten. LightSource has really helped us streamline our operations. Review collected by and hosted on G2.com.

MC
Mid-Market (51-1000 emp.)
"LighLighttSource streamlined our procurement process, making it easy and reliable"
What do you like best about LightSource?

We have been using LightSource for a while now. It makes the execution of sourcing very efficent and effective. Their team is always there to support us and the features they continue to add just make it more valuable for us. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

It's mostly good with LightSource. There's the odd issue, but nothing serious. Definitely wouldn't go back to how we did things before. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise (> 1000 emp.)
"Simplifying procurement and supply chain"
What do you like best about LightSource?

LightSource has streamlined and simplified our sourcing and vendor management processes. Whether it's finding suppliers or managing our vendor contracts, LightSource has thoughtfully designed the platform for many industries, end users, and use cases. Setting it up was easy, thanks to the hands-on support from Pieter and Madeleine. It's become our team's go-to platform, and I'm impressed by the constant new updates and features. Highly recommend this product to all supply chain teams interested in speeding up sourcing. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

There are small issues here and there, but the team works quickly to resolve issues/bugs as they are discovered. Review collected by and hosted on G2.com.

GH
Mid-Market (51-1000 emp.)
"Whole new experience to the procurement process"
What do you like best about LightSource?

Lightsource provides a whole new intellegence process to the commodity management and it's easy to use. The feature set keeps growing tailored to our requirements. Shoutout to Sourav for exceptional support. Review collected by and hosted on G2.com.

What do you dislike about LightSource?

not much to complained about, but it would be wonderful if Chinese version of user manual available. Review collected by and hosted on G2.com.