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LinkSquares Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise LinkSquares for their exceptional customer support, noting responsive and helpful assistance throughout their experience. (50 mentions)
Users appreciate the ease of use of LinkSquares, finding it user-friendly and simple to implement. (49 mentions)
Users value the efficient contract management of LinkSquares, enjoying streamlined organization and easy tracking of contracts. (32 mentions)
Users love the user-friendly interface of LinkSquares, making contract management and tracking efficient and straightforward. (25 mentions)
Users find implementation extremely easy with LinkSquares, thanks to excellent support and streamlined processes. (21 mentions)
Users find limited customization options in LinkSquares, affecting flexibility and adaptability for their specific needs. (11 mentions)
Users often face challenges with inaccurate AI readings, necessitating manual verification of processed contracts. (10 mentions)
Users experience ineffective AI tracking renewals and categorizing contracts, leading to duplicate entries and organizational issues. (9 mentions)
Users note the missing features in LinkSquares, particularly the lack of advanced contract approval and organization options. (9 mentions)
Users mention that LinkSquares can be expensive, impacting budget considerations despite its valuable features. (8 mentions)
Users report issues with contract status automation and date recognition that hinder the efficiency of LinkSquares. (6 mentions)
Users note that improvement is needed in automation and handling complex contracts, leading to inefficiencies. (6 mentions)

Top Pros or Advantages of LinkSquares

1. Customer Support
Users praise LinkSquares for their exceptional customer support, noting responsive and helpful assistance throughout their experience.
See 50 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you like about LinkSquares?

LinkSquares document summary ability is by far the best I've tested (we trialed 4 different competing software in our selection process). We've been u

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"I love this program and the team is amazing."

What do you like about LinkSquares?

Ease of use and quick response for any needed assistance.

2. Ease of Use
Users appreciate the ease of use of LinkSquares, finding it user-friendly and simple to implement.
See 49 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Incredibly easy-to-use CLM with fantastic customer support"

What do you like about LinkSquares?

Snappy UI, very easy to use and implement, great support from our CSM

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Great tool to streamline contract flow"

What do you like about LinkSquares?

User friendly, Customer support, easy set-up

3. Contract Management
Users value the efficient contract management of LinkSquares, enjoying streamlined organization and easy tracking of contracts.
See 32 mentions

See Related User Reviews

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Gets the job done"

What do you like about LinkSquares?

I've been using LS for all things contracts, and everything has been smooth so far. I use LS to draft/create contracts, as well as sending them out to

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"LinkSquares delivered seamless, reliable and powerful Contract Management"

What do you like about LinkSquares?

The LinkSquares platform is intuitive, and reliable with excellent functionality for organizing, managing and accessing contracts. Integration of our

4. Document Management
Users love the user-friendly interface of LinkSquares, making contract management and tracking efficient and straightforward.
See 25 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you like about LinkSquares?

LinkSquares document summary ability is by far the best I've tested (we trialed 4 different competing software in our selection process). We've been u

Verified User
U

Verified User

Enterprise (> 1000 emp.)

4.5/5

"Got our contracts organized quickly and painlessly"

What do you like about LinkSquares?

ease of use - great for inventoring signed contracts and tracking work in process

5. Implementation Ease
Users find implementation extremely easy with LinkSquares, thanks to excellent support and streamlined processes.
See 21 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you like about LinkSquares?

LinkSquares document summary ability is by far the best I've tested (we trialed 4 different competing software in our selection process). We've been u

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Incredibly easy-to-use CLM with fantastic customer support"

What do you like about LinkSquares?

Snappy UI, very easy to use and implement, great support from our CSM

Top Cons or Disadvantages of LinkSquares

1. Limited Customization
Users find limited customization options in LinkSquares, affecting flexibility and adaptability for their specific needs.
See 11 mentions

See Related User Reviews

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Incredibly easy-to-use CLM with fantastic customer support"

What do you dislike about LinkSquares?

There are some limitations in customization

DT

Diana T.

Mid-Market (51-1000 emp.)

5.0/5

"Both the application and support staff are impressive, supportive and personable"

What do you dislike about LinkSquares?

My only critique would be to have prioritze and analyze be a little more customizable.

2. Inaccurate AI
Users often face challenges with inaccurate AI readings, necessitating manual verification of processed contracts.
See 10 mentions

See Related User Reviews

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"LinkSquares: A Comprehensive Contract Lifecycle tool"

What do you dislike about LinkSquares?

LinkSquares AI is able to read PDF and word documents in its Analyze module but not able to read PDFs in the Finalize module.

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mostly great"

What do you dislike about LinkSquares?

I wish we could access a "Counterparty Page" with a list of all contracts between us and a specific company, which now we can only do by searching an

3. Ineffective AI
Users experience ineffective AI tracking renewals and categorizing contracts, leading to duplicate entries and organizational issues.
See 9 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you dislike about LinkSquares?

Every software has its downsides. For LinkSquares, one is probably the lack of an AI chat like functionality (so far), which would be a nice add cons

Verified User
A

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Mostly great"

What do you dislike about LinkSquares?

I wish we could access a "Counterparty Page" with a list of all contracts between us and a specific company, which now we can only do by searching an

4. Missing Features
Users note the missing features in LinkSquares, particularly the lack of advanced contract approval and organization options.
See 9 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you dislike about LinkSquares?

Every software has its downsides. For LinkSquares, one is probably the lack of an AI chat like functionality (so far), which would be a nice add cons

Verified User
A

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Link Squares has streamlined our contract management process"

What do you dislike about LinkSquares?

For me, its the PDF to Word conversion. Formats often come out messy and need significant cleanup.

5. Expensive
Users mention that LinkSquares can be expensive, impacting budget considerations despite its valuable features.
See 8 mentions

See Related User Reviews

Verified User
E

Verified User

Enterprise (> 1000 emp.)

4.5/5

"The best overall contract management and automation software"

What do you dislike about LinkSquares?

Every software has its downsides. For LinkSquares, one is probably the lack of an AI chat like functionality (so far), which would be a nice add cons

Verified User
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Easy-to-use interface, and monthly support calls"

What do you dislike about LinkSquares?

The only thing that I wish were different, is the need to upgrade for more storage.

6. Contract Management
Users report issues with contract status automation and date recognition that hinder the efficiency of LinkSquares.
See 6 mentions

See Related User Reviews

KR

Kenneth R.

Mid-Market (51-1000 emp.)

4.0/5

"Great Way to Organize Contracts"

What do you dislike about LinkSquares?

The process to create dynamic contracts (based on a series of if/then questions) was a little over-sold in the process. However, for the core contrac

NL

Nick L.

Mid-Market (51-1000 emp.)

5.0/5

"Robust CLM Platform with Outstanding Support, but Clarity on Future Feature Access Needed"

What do you dislike about LinkSquares?

While we are very satisfied with the core platform, I would have appreciated more clarity around which features are included in our subscription tier.

7. Improvement Needed
Users note that improvement is needed in automation and handling complex contracts, leading to inefficiencies.
See 6 mentions

See Related User Reviews

RB

Richele B.

Mid-Market (51-1000 emp.)

5.0/5

"Linksquares drastically improved our contracting process"

What do you dislike about LinkSquares?

There are some further product enhancements that are necessary to automate processes more and to remove some manual work necessary on the admin side.

VS

Vanessa S.

Enterprise (> 1000 emp.)

5.0/5

"LinkSquares meets companies where they are!"

What do you dislike about LinkSquares?

I'd like to see the Governing Summaries feature be more developed towards automation.

LinkSquares Reviews (409)

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Reviews

LinkSquares Reviews (409)

View 1 Video Reviews
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LC
Sr. Vice President
Mid-Market (51-1000 emp.)
"LinkSquares Boosts Efficiency, and Greater Internal Business Processes"
What do you like best about LinkSquares?

We have been using LinkSquares for several years now. The platform has consistently surpassed our expectations, delivering enhanced business process outcomes, greater internal operational efficiency, and increased agility in our business processes. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

If I had to point out a drawback to working with LinkSquares, it would be the need to decide on the number of documents and users at the outset of the contract. It was somewhat difficult to make the right choice without knowing how widely the platform would be adopted. However, this challenge was more of an internal dilemma than a fault of LinkSquares itself. Review collected by and hosted on G2.com.

KM
Legal Director of Compliance and Operations
Mid-Market (51-1000 emp.)
"Automated Workflows and E-Signatures Enhance Contract Management Efficiency"
What do you like best about LinkSquares?

LinkSquares has been instrumental in helping our organization streamline the management of our contracts. Their platform has not only improved our efficiency in handling contract workflows but has also made the e-signature process incredibly seamless, saving us time and reducing manual effort. The overall experience has significantly enhanced our contract lifecycle management, making it more organized and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

One area for improvement is the contract upload process. When uploading already-executed contracts for filing, it can take longer than expected for them to appear and be accessible on the platform. A faster turnaround would make the system even more efficient for record-keeping and reference. Review collected by and hosted on G2.com.

RS
Director of Operations
Mid-Market (51-1000 emp.)
"Exceptional Support And User-Friendly Platform"
What do you like best about LinkSquares?

What I like best about LinkSquares is how easy the platform is to use while still offering powerful functionality. The ability to run reports quickly and efficiently. On top of that, their customer service is outstanding — responsive, knowledgeable, and genuinely invested in our success. I especially appreciate how their tech and development teams worked closely with us to implement a complex process tailored to our unique processes within our Salesforce integration. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

There’s not much to dislike from what we've experienced so far. However, we’re still in the early stages of using the platform and haven’t yet explored its full potential. Review collected by and hosted on G2.com.

Dani N.
DN
Senior Risk Program Director
Mid-Market (51-1000 emp.)
"Now I Can Breathe..Linksquares' Legal Management System to the Rescue"
What do you like best about LinkSquares?

Linksquares Finalize and Prioritize is the best thing that has happen to my legal team. Not only is it user friendly, aesthetically it is easy on the eye. Through Finalize, all business users can access the templates prepared easily and are able to understand which template to use because I am able to input a description for each template. The clear cut way we can separate our internal versions from third-party has been chef's kiss for my company. Not to mention that the redline process is much faster -- the requester can send messages directly from the platform to the counterparty and they can respond directly back to me for internal review. Once that dance is over, welcome to the ease of using Docusign (easily integrated) straight from the platform.

Having an A-type personality, Linksquares eases my stress with its organization of the all agreements saved in Analyze with major and useful business terms highlighted -- which is a major A++ in my book.

We also use Prioritize for other general requests/questions submission -- which gets a lot of traffic as well. if you identify and prepare all the template questionnaires - all business users find it easier to navigate and get answers to questions they need. The more information I provide the easiest it is for the to select the appropriate template.

Customer support is awesome and always available to help me think of a quick fix to any issues that comes across my way. For example, I needed assistance with sending comments to the requestor in Prioritize. Our AM went above and beyond in their support for us and we got it fixed within a weeks notice -- even though some product updates had to be applied. The point is -- the service and timeliness in responses are phenomenal.

All in all I am satisfy with my care (Big Hero 6 style). Great product and awesome team to work with as well. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Sometimes the business users would include a contract in Prioritize when it needed to uploaded into Finalize. Currently there is not a way to link the two products to remove it from Prioritize and automatically create a ticket to Finalize to process. Review collected by and hosted on G2.com.

Risa O.
RO
Senior Legal Project Manager
Enterprise (> 1000 emp.)
"LinkSquares has completely streamlined our Contract review and management process."
What do you like best about LinkSquares?

The collaboration in the contract review process is excellent, and includes the ability to let numerous individuals contribute. By implementing DocuSign into the platform, the process of contract review and finalization is effortless. I am particularly pleased with the Analyze feature of LinkSquares, as it enables me to manage thousands of contracts, and I am able to link those contracts with their associated amendments/exhibits/schedules, creating a comprehensive picture of the life of the contract. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

There are no specific dislikes; however, if our organization were to start over, we would have provided better instruction to LinkSquares representatives on how we envisioned the design of the platform, as it relates to our business model. The one piece of advice I would give prospective customers is to be very clear how you want the platform to perform in relation to your business needs, and the LinkSquares team will be happy to help achieve that goal. Review collected by and hosted on G2.com.

LA
Manager, Legal Operations
Enterprise (> 1000 emp.)
"Logical Steps, AI, Advanced Data Management"
What do you like best about LinkSquares?

Implementing LinkSquares over 2 years ago as our company's CLM Center of Excellence (CoE) has significantly improved our operations in the Legal department. Thanks to LinkSquares, we've successfully reduced the unwanted noise that previously disrupted our workflow. Our attorneys, paralegals, and contract administrators can now focus on legal work that directly impacts our revenue, instead of spending valuable time resolving misunderstandings. This achievement wouldn't have been possible without the collaborative efforts of our Procurement, Partnership, and Strategy teams. By streamlining their communication with Legal via LinkSquares, we have created a more efficient and effective service that allows our Legal team to better support cross-functional teams. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

In the Finalize tool, some automation should be optional. For example, if no approver has been assigned, it should not go to "Ready for signature" status. The status should include one or two different options for "Internal Review" to help keep metrics on which internal team has the contract. Given that it is a Contract Management tool, it is most likely used by Legal Teams. However, the larger the company, the less contact the Legal team has with counterparties. The business or account manager is always the liaison. Review collected by and hosted on G2.com.

NL
Director of Contracting and Internal Counsel
Mid-Market (51-1000 emp.)
"Robust CLM Platform with Outstanding Support, but Clarity on Future Feature Access Needed"
What do you like best about LinkSquares?

Our experience with LinkSquares has been excellent across the board—from initial sales engagement to full onboarding and daily use of its core platform, including Analyze, Finalize, and the Microsoft Word plugin. The product has delivered tangible improvements to our contract lifecycle. The Word integration has become essential to our redlining process. With our customized drafting rules in place, it flags problematic terms and suggests preferred language in real-time, enabling faster, more consistent edits without toggling between platforms. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

While we are very satisfied with the core platform, I would have appreciated more clarity around which features are included in our subscription tier. Specifically, functionality like risk scoring and private label email domains were referenced during our discovery and decision-making phases, and we initially understood these as standard platform features. Learning post-contract that they require additional costs or access to higher-tier subscriptions was a disappointment. These are highly relevant features that we expected to deploy early on. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
EO
Enterprise (> 1000 emp.)
"The best overall contract management and automation software"
What do you like best about LinkSquares?

LinkSquares document summary ability is by far the best I've tested (we trialed 4 different competing software in our selection process). We've been using them for 3 years now. Transitioning to them is easy with bulk uploads and their assistance with the onboarding process. Contract automation in finalize is simple, which is a big differentiator as some of the competitors were complicated and resulted in a low likelihood of adoption. I really like that the AI summary provides a link to where in the contract it says what is summarized.

I also can't overstate how good their customer service. You talk to real people (and even video calls), and they're actually helpful and pleasant. It's a game changer from the typical service call center. I don't dread the help line like I do with so many of my other vendors. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Every software has its downsides. For LinkSquares, one is probably the lack of an AI chat like functionality (so far), which would be a nice add considering where the market seems to be going. It's organized a bit like a spreadsheet of agreements with tags, with the ability to search your contract by type, tag, or contents. While you can link agreements in a parent/child designation, those who like folder style organization may have to get used to it. I also wish it had a data room function, where I could place certain documents and allow limited 3rd party access.

Finally, keep it mind that it's not the cheapest option out there. But I do feel I get more value from it than I do from the less costly options I looked at. It works seamlessly and is less prone to problems Review collected by and hosted on G2.com.

Verified User in Online Media
AO
Mid-Market (51-1000 emp.)
"Helped us build a proper repository and a simple workflow for Sales and Legal"
What do you like best about LinkSquares?

The UI is very user friendly and the word plug in makes reviewing agreements much easier. Template make an almost fool-proof workflow that users can follow, leaving maximum transparency and clarify for the legal team. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

Some of the terms could be more customizable or editable. There could also be some improvements around the ability to add attachments to emails and agreements for signature. Review collected by and hosted on G2.com.

SN
Enterprise (> 1000 emp.)
"The Best CLM on the Market!"
What do you like best about LinkSquares?

The new things that I like about LinkSquares are the monthly webinars that help keep you up to date on new features that have been added, the refresher courses on Analyze and Finalize and the Help Center which also has user friendly guides to help you ever need help in something in Analyze and Finalize. Review collected by and hosted on G2.com.

What do you dislike about LinkSquares?

It would be nice if I can upload multiple agreements in Finalize all at once versus adding them as attachments because once all the documents are executed only that first agreement that was uploaded gets transferred automatically into Analyze and the other agreements have to be uploaded manually. Review collected by and hosted on G2.com.

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