Phonexa Reviews & Product Details

We have been working with Phonexa for over 7 months. Luciano Marelli was assigned to our Phonexa account. He built multiple integrations and connected them with our complicated system in no time. Not only was he incredibly knowledgeable and professional throughout the entire process, but he also took the time to understand our specific needs. The whole experience was smooth, fast, and stress-free. Lusiano answered all my questions, explained everything clearly, and made sure everything works properly between Phonexa and our company. It’s rare to find someone who genuinely looks out for your best interests, but that’s exactly what you get here.

I highly recommend Phonexa to anyone looking for the best way to get leads at a better price!

Phonexa is an amazing tool that delivers quality services, and it is the best lead management platform, easy to use, with great support.

I really appreciate Lusiano's professionalism and support — highly recommend working with him! Thank you, Luciano for your time and help. Review collected by and hosted on G2.com.

So far, there is nothing we do not like about Phonexa. Review collected by and hosted on G2.com.

I’ve explored several lead distribution platforms on the market, and personally, I find Phonexa to be one of the most user-friendly. Its interface is intuitive and straightforward, making navigation and daily tasks effortless. What really stands out is their support team—they are incredibly responsive and helpful. Whenever I had questions or needed assistance, they provided prompt guidance, which I truly appreciate. Overall, Phonexa is one of the best tools I’ve used in this space. Review collected by and hosted on G2.com.

While Phonexa is excellent, I hope in the future they will introduce more promotional offers or flexible plans. For example, a lifetime plan or special packages could be a game-changer for users like me. I also believe that the current pricing is still quite high. If Phonexa could develop more affordable packages or even a free version, it would give newcomers the chance to try out the service. After a trial period, there's a higher chance they would upgrade to a paid plan. Review collected by and hosted on G2.com.

Phonexa offers a strong all-in-one solution for managing leads, calls, and campaigns. The reporting is detailed, integrations are smooth, and it’s easy to scale campaigns once you get everything dialed in. Their support team is also excellent — quick responses and a real willingness to troubleshoot or customize based on our needs. Review collected by and hosted on G2.com.

The platform has a bit of a learning curve at first because there are so many features to explore. Some reports could be more intuitive out of the box, but once you understand the system, it’s very flexible. But with that said, any questions that you do have about how to navigate the system, the reps at Phonexa are very responsive and willing to help. Review collected by and hosted on G2.com.

Phonexa is a great tool for a start-up lead generation agency. It has everything we need for lead distribution, filtering, tracking, integration and verification. The Light Suite Package is great value for money compared with other options on the market. The support team (Rich, Lane, Steffi and Oliver) are really friendly and always available to help with new campaign set up and fixing any tech issues. Review collected by and hosted on G2.com.

Phonexa can be a little tricky to get your head around at first so the only thing I would suggest is having more access to guidance documents or tutorial videos available so I can learn the system in my own time. Review collected by and hosted on G2.com.

I love Phonexa's user friendly features. Most things I was able to figure out on my own, but when I did need assistance, their team was always there to help. I've worked with Miguel Cuevas on a number of occasions, and he has always responded to me quickly and with a positive attitude! I never felt like I was bothering him, and he has never been unable to help me with an issue. His expertise in the field is refreshing and much appreciated! Review collected by and hosted on G2.com.

I dislike the required 2-step authentication. Review collected by and hosted on G2.com.

Easy to navigate and understand where each of the components for Lead Tracking, Management and reporting can be found. I like the fact that our account management team not only are very supportive but they guide you step by step on each of the components you are looking to integrate, launch or manage. Review collected by and hosted on G2.com.

There's a few reporting capabilities, which may not be available but overall, with help from their development and a few extra steps, data can be optimized for enhancements. Review collected by and hosted on G2.com.

Phonexa is packed with features, yet easy to set up initially with great support offered by the UK team to get the ball rolling in what might otherwise be too comprehensive a system as to be too overwhelming for a new user to make the most of. I use the system daily and after some training from Rich am able to create and set up integrations myself moving forwards to expand our activity. Review collected by and hosted on G2.com.

The strength in terms of depth of features is also a potential weakness. I wouldn't like to dive into this without some human support back up, the system isn't intuitive enough to drop in and hit the ground running using just the interface and the knowledge base. It needs some hand holding initially and for the first few iterations of set up to get going, and I will probably need further support to see all the potential uses for the modules I have yet to fully understand. Review collected by and hosted on G2.com.

I appreciate the unmatched customer support from Phonexa. Their team has always been there to help us through any questions or confusion, making a significant impact on our business. This support is one of the key reasons I would choose Phonexa again. Review collected by and hosted on G2.com.

Initially, setting up Phonexa was a bit confusing. Review collected by and hosted on G2.com.

Phonexa offers one of the most comprehensive lead systems we’ve used. Their Ping Post tech, reporting capabilities, and CRM integrations are spot on. But what really stands out is the people — their support and account teams are incredibly knowledgeable and proactive. Phonexa doesn’t just provide tools — they partner with you to drive results. It’s rare to find a provider this good. Review collected by and hosted on G2.com.

There’s a slight learning curve due to how feature-rich the platform is, but once you’re set up, it’s smooth sailing. Review collected by and hosted on G2.com.

The solutions Phonexa is able to provide our business on the fly is , to say the least... impressive. Miguel is our point man and he is always on point!! I have never worked with a company that feels so one on one, and really creates custom solutions for difficult situations so quickly! If you put your trust in Miguel at Phonexa he will deliver every single day! Our business is streamlined and we are confident in our numbers more so than ever. Profits first!! Thanks Phonexa and Miguel. Sign up now! Review collected by and hosted on G2.com.

The system itself is robust . You need a helping hand sometimes, but the team is always avail and creates videos and explanations on the spot which is super helpful! Review collected by and hosted on G2.com.