Razorpay Reviews & Product Details

Razorpay platform is good at receiving payments, and the sending process is very smooth, simple, and user-friendly. It supports in apps web view as well. Razorpay support team is also very helpful in solving user queries/complaints. We can also receive international payments in dollars and perform well with recurring payments (India and international). Also, we can create payment links and landing pages directly sent to users on request. This is a very good feature. Review collected by and hosted on G2.com.

There should be a notification in the app after receiving the failed transaction. also every time we need to login again and again. refund system is also very slow it takes more then 7 days. user wants to wait for fot that long around 7 days. Review collected by and hosted on G2.com.

1. Quick setup

2. Good Documentation

3. Multiple payment Options

4.track payments

5. Secure and compliant

6. fast and reliable Review collected by and hosted on G2.com.

1. Customer Support is slow sometimes

2. Limited International support

3. chargeback process can be difficult to track Review collected by and hosted on G2.com.

Very easy to use as an end user. Navigating between leaves, payslips, reimbursements is smooth. Slack integration is pure gold. Saves a lot of time. Review collected by and hosted on G2.com.

Leave application flow could be little better Review collected by and hosted on G2.com.

The best thing is that its safe to use, has a lot of integrations, API, webhooks, multiple payment options available for my customers. The tool itself is easy to use, and implementing it for the first time is very easy. But when you are creating the account for the first time, you'll have to go back and forth with their customer support a lot because they keep so many crucial features locked for the new users. We have been using this tool for more than 2 years now and our team use it daily to check transactions, download reports, and for integration purposes. Review collected by and hosted on G2.com.

The worst part is when they update their UI/UX. Whenever they update their app, they make it worst. Also, if you are a new useer, you'll be frustrated 24/7. So many features will not be available to you and you'll have to contact their support a lot of time. Review collected by and hosted on G2.com.

It's easy integration and support of multiple payment methods like Card, UPI, Pay Later, Net Banking, Wallets which is very broad, in dashboard managing and traking payment and refunds is very easy, custom branding option is very good, payment links feature is very useful for small business, 2 days settlement period is very good but it has instant settlement option that's excellent. Customer support is best, We use it on daily basis to take payments. Review collected by and hosted on G2.com.

Payout gets delays on some cases of public holidays and weekends, onboarding time is quite long Review collected by and hosted on G2.com.

Nothing. They hold payment and ask for unnecessary documents for proof. They even send their agent to your home to confirm the address proof. The agent asks your family about your profession and takes photos without permission. Review collected by and hosted on G2.com.

Hold payment without any notice and ask for multiple questions. Review collected by and hosted on G2.com.

Best and maybe only option for India. As most of the payment gateway are not available or have limited functionality. Review collected by and hosted on G2.com.

Not much as most of the thing were working as intended. Review collected by and hosted on G2.com.

Razorpay has a host of services which makes it very easy to collect payments - from payment gateway on Shopify website, to QR codes, to a dedicated payment link. We have primarily been using the Razorpay PG on our website, and have rarely faced any issues. It was very easy to set up, we had someone from their team guide us through the entire process. We use Shopify, and integration was seamless. The dashboard is also easy to use and very intuitive. The fees the charge is also very competitive, one of the lower ones we could find. We also used RazorPay Magic Checkout for a while, which had some excellent features to reduce RTOs. RazorPay Payroll also is an excellent, comprehensive payroll software for small businesses. Review collected by and hosted on G2.com.

The quality of support in case of any issues can be better. Sometimes the analytics reports don't get downloaded - have to wait very long for them. Review collected by and hosted on G2.com.

Payment processing is very easy, many payment options like credit card, wallet, upi and netbanking etc Review collected by and hosted on G2.com.

For my point , there is no reasons found to dislike this. Review collected by and hosted on G2.com.

<p>Easy to use for the Indian market.</p>

<p>All kinds of transfers are possible: UPI, NEFT, and Credit cards.</p>

<p>Support almost all Indian banks.</p>

<p>Enhanced UI and UX.</p>

<p>Quick and hassle-free transfer for payments.</p>

<p>Failed transactions can be easily tracked down.</p>

<p>Easy to integrate with WordPress.</p>

<p>Realtime insights on payments.</p> Review collected by and hosted on G2.com.

Customer Support lags a bit

Ready to use for India but more documentation for foreign /International payments

Cannot access International cards directly

Charges per transaction can minimize Review collected by and hosted on G2.com.