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Red Technology

By Red Technology

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Red Technology Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the exceptional customer support from Red Technology, appreciating their quick responses and expert guidance. (6 mentions)
Users value the expertise and support of Red Technology, enhancing their e-commerce experience and project success. (5 mentions)
Users commend the reliability of Red Technology, praising its stability, support, and seamless integrations for business efficiency. (5 mentions)
Users praise the excellent customer experience provided by Red Technology, appreciating their support, expertise, and proactive attitude. (3 mentions)
Users find Red Technology's platform to be exceptionally easy to use, enhancing their efficiency and control over projects. (3 mentions)
Users commend the easy-to-manage platform of Red Technology, facilitating a smooth onboarding process for new staff. (3 mentions)
Users value the expert guidance for e-commerce provided by Red Technology, enhancing product quality through experienced suggestions. (2 mentions)
Users value the customization options of Red Technology, enhancing business alignment and boosting customer engagement effectively. (2 mentions)
Users value the expert-driven feature suggestions from Red Technology, enhancing the quality of their e-commerce platforms. (1 mentions)
Users value the continuous improvement of Red Technology, benefiting from expert insights that enhance their e-commerce solutions. (1 mentions)
Users value the customer-focused expertise of Red Technology, leading to enhanced features and improved website outcomes. (1 mentions)
Users note that while Red Technology is expensive, the quality received makes the investment seem justified. (1 mentions)
Users desire more modern UX/UI practices and innovative features from Red Technology to enhance their overall experience. (1 mentions)
Users desire modern updates and innovations, indicating that Red Technology's software feels outdated compared to evolving industry standards. (1 mentions)
Users desire improvements in UI design to enhance the modernity and user experience of Red Technology. (1 mentions)

Top Pros or Advantages of Red Technology

1. Customer Support
Users value the exceptional customer support from Red Technology, appreciating their quick responses and expert guidance.
See 6 mentions

See Related User Reviews

TS

Tim S.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best Working Relationships"

What do you like about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude.

AY

Amy Y.

Small-Business (50 or fewer emp.)

5.0/5

"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."

What do you like about Red Technology?

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sal

2. E-commerce Services
Users value the expertise and support of Red Technology, enhancing their e-commerce experience and project success.
See 5 mentions

See Related User Reviews

TS

Tim S.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best Working Relationships"

What do you like about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude.

AY

Amy Y.

Small-Business (50 or fewer emp.)

5.0/5

"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."

What do you like about Red Technology?

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sal

3. Reliability
Users commend the reliability of Red Technology, praising its stability, support, and seamless integrations for business efficiency.
See 5 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you like about Red Technology?

We’ve had a fantastic experience working with Red Technology and their eCommerce platform, Tradeit. It offers an impressive level of flexibility and f

AY

Amy Y.

Small-Business (50 or fewer emp.)

5.0/5

"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."

What do you like about Red Technology?

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sal

4. Customer Experience
Users praise the excellent customer experience provided by Red Technology, appreciating their support, expertise, and proactive attitude.
See 3 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you like about Red Technology?

We’ve had a fantastic experience working with Red Technology and their eCommerce platform, Tradeit. It offers an impressive level of flexibility and f

TS

Tim S.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best Working Relationships"

What do you like about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude.

5. Ease of Use
Users find Red Technology's platform to be exceptionally easy to use, enhancing their efficiency and control over projects.
See 3 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you like about Red Technology?

We’ve had a fantastic experience working with Red Technology and their eCommerce platform, Tradeit. It offers an impressive level of flexibility and f

TS

Tim S.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best Working Relationships"

What do you like about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude.

6. Easy to Manage
Users commend the easy-to-manage platform of Red Technology, facilitating a smooth onboarding process for new staff.
See 3 mentions

See Related User Reviews

TS

Tim S.

Mid-Market (51-1000 emp.)

5.0/5

"One of the Best Working Relationships"

What do you like about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude.

Helen W.
HW

Helen W.

Small-Business (50 or fewer emp.)

5.0/5

"Great company to work with"

What do you like about Red Technology?

The Red team are very helpful and easy to work with. They give great support and any change requests are dealt with quickly. The platform is very stab

7. Business Growth
Users value the expert guidance for e-commerce provided by Red Technology, enhancing product quality through experienced suggestions.
See 2 mentions

See Related User Reviews

AY

Amy Y.

Small-Business (50 or fewer emp.)

5.0/5

"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."

What do you like about Red Technology?

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sal

JL

Josh L.

Mid-Market (51-1000 emp.)

5.0/5

"Working with Red Technology has been a pleasure"

What do you like about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggest

8. Customization Options
Users value the customization options of Red Technology, enhancing business alignment and boosting customer engagement effectively.
See 2 mentions

See Related User Reviews

JL

Josh L.

Mid-Market (51-1000 emp.)

5.0/5

"Working with Red Technology has been a pleasure"

What do you like about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggest

DC

Dinuka C.

Small-Business (50 or fewer emp.)

5.0/5

"tradeit: A Flexible and Powerful E-Commerce Engine"

What do you like about Red Technology?

Traideit is an exceptional eCommerce platform developed in-house by Red, allowing us to tailor solutions that perfectly align with our business goals.

9. Automation
Users value the expert-driven feature suggestions from Red Technology, enhancing the quality of their e-commerce platforms.
See 1 mentions

See Related User Reviews

JL

Josh L.

Mid-Market (51-1000 emp.)

5.0/5

"Working with Red Technology has been a pleasure"

What do you like about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggest

10. Continuous Improvement
Users value the continuous improvement of Red Technology, benefiting from expert insights that enhance their e-commerce solutions.
See 1 mentions

See Related User Reviews

JL

Josh L.

Mid-Market (51-1000 emp.)

5.0/5

"Working with Red Technology has been a pleasure"

What do you like about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggest

11. Customer Focused
Users value the customer-focused expertise of Red Technology, leading to enhanced features and improved website outcomes.
See 1 mentions

See Related User Reviews

JL

Josh L.

Mid-Market (51-1000 emp.)

5.0/5

"Working with Red Technology has been a pleasure"

What do you like about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggest

Top Cons or Disadvantages of Red Technology

1. Expensive
Users note that while Red Technology is expensive, the quality received makes the investment seem justified.
See 1 mentions

See Related User Reviews

AY

Amy Y.

Small-Business (50 or fewer emp.)

5.0/5

"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."

What do you dislike about Red Technology?

They are not the cheapest but all the qualities that you get, their fees become justifiable.

2. Feature Deficiency
Users desire more modern UX/UI practices and innovative features from Red Technology to enhance their overall experience.
See 1 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you dislike about Red Technology?

It’s genuinely hard to find fault with Red Technology, the platform performs exceptionally well across flexibility, security, and functionality. Howev

3. Outdated Software
Users desire modern updates and innovations, indicating that Red Technology's software feels outdated compared to evolving industry standards.
See 1 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you dislike about Red Technology?

It’s genuinely hard to find fault with Red Technology, the platform performs exceptionally well across flexibility, security, and functionality. Howev

4. Poor UI
Users desire improvements in UI design to enhance the modernity and user experience of Red Technology.
See 1 mentions

See Related User Reviews

David P.
DP

David P.

Enterprise (> 1000 emp.)

5.0/5

"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"

What do you dislike about Red Technology?

It’s genuinely hard to find fault with Red Technology, the platform performs exceptionally well across flexibility, security, and functionality. Howev

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Red Technology Reviews (19)

Reviews

Red Technology Reviews (19)

4.5
19 reviews
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AY
Finance & Administration Director
Small-Business (50 or fewer emp.)
"A company supported by a group of very knowledgeable team who I can trust to get the jobs done well."
What do you like best about Red Technology?

Red Technology is a great, transparent and trustworthy company to be working with. From the initial sales contact to implementation team and after sales support team, everything is documented in details. TradeIt ecommerce platform meets all our requirements and improves efficiency of our sales ordering process and invoice payment process. All Red team members that we come across knows their products very well, very knowledgeable, professional and helpful and got the projects done well! We have been with Red for more than 9 years now and look forward to working with them for many more years to come. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

They are not the cheapest but all the qualities that you get, their fees become justifiable. Review collected by and hosted on G2.com.

David P.
DP
eCommerce Director
Enterprise (> 1000 emp.)
"We recommend Red Technology to any business looking for a scalable, secure, & customisable solution"
What do you like best about Red Technology?

We’ve had a fantastic experience working with Red Technology and their eCommerce platform, Tradeit. It offers an impressive level of flexibility and functionality, making it easy to tailor the system to our bespoke business requirements. The in house page building tools are intuitive and powerful, allowing our team to manage and update the front end quickly without relying on developers for every change - a real advantage for maintaining creative control.

The platform also provides excellent tools for building international pages, making it simple to expand into global markets and manage multiple regions, languages, and currencies with ease. Integration has been another major strength, Red made it incredibly easy to connect with our ERP system and ensuring all systems work together seamlessly.

The platform is designed with strong security measures, giving us full confidence that our data and customer information are safe, especially since it is operated by the same company that built it.

Beyond the technology itself, the support and expertise from the Red Technology team have been excellent. They’re proactive, knowledgeable, and genuinely committed to helping us get the most out of the platform.

We highly recommend Red Technology to any business looking for a scalable, secure, and customisable eCommerce solution backed by a team that truly understands their platform. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

It’s genuinely hard to find fault with Red Technology, the platform performs exceptionally well across flexibility, security, and functionality. However, as a creative and innovative business, we’re always striving to stay ahead of the curve, and we’d love to see Red Technology continue to mirror that spirit by embracing more modern UX/UI practices, cutting edge payment solutions, and forward thinking innovation across the platform. Review collected by and hosted on G2.com.

TS
Manager of Digital Marketing Search & eCommerce
Mid-Market (51-1000 emp.)
"One of the Best Working Relationships"
What do you like best about Red Technology?

The folks at Red Technology combine all the best aspects of an IT supplier: expertise, attention to details, sense of urgency, and positive attitude. They are a delight to work with, from starting our initial foray into eCommerce through helping us manage and launch multiple customer portals and web shops. Our rep, Justin, brings a wealth of experience to every interaction. Support reacts quickly, with detailed explanations of next steps. Our relationship with Red is one of the best of my professional career. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

There is very little to dislike about Red. I am located in North America and they are headquartered in the UK, so some correspondence in my afternoon waits until the following morning to be reviewed, but this has seldom presented any meaningful issues. Review collected by and hosted on G2.com.

DC
E-commerce Manager
Small-Business (50 or fewer emp.)
"tradeit: A Flexible and Powerful E-Commerce Engine"
What do you like best about Red Technology?

Traideit is an exceptional eCommerce platform developed in-house by Red, allowing us to tailor solutions that perfectly align with our business goals. Since migrating from our previous platform to Traideit, we've experienced a significant boost in customer engagement, which has translated into more positive feedback.

The consultants are highly experienced and always ready to assist, ensuring a smooth and successful implementation.

Additionally, the developers demonstrate great expertise and deliver efficient, reliable service.

Overall, Traideit has been a valuable partner in our growth journey. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

While Traideit offers a wide range of impressive features and the ability to customize to our needs,

there are times when the platform's extensive capabilities can be overwhelming, making us feel the need to exercise greater control over certain functions. It's more like a good thing, but we just need to be mindful and control ourselves accordingly. Review collected by and hosted on G2.com.

Charlotte D.
CD
Ecommerce Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Professional and Efficient"
What do you like best about Red Technology?

Red Technology have been so helpful and efficient in building and developing our websites. Everyone is knowledgeable in their field and able to provide exactly what we need as a business.

Their systems and sites are easy to use, even for beginners. They have been able to to integrate with all our other systems with ease and never delay the project. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

I have nothing negative to say about Red, we have been using them for several years and have a great relationship with them. Review collected by and hosted on G2.com.

Michael A.
MA
IT Manager
Small-Business (50 or fewer emp.)
"Solid partner for ecommerce"
What do you like best about Red Technology?

We've been with Red Technology through four iterations of our transactional website. The second iteration involved the move to responsive which gives some idea of how long we've worked with them. Their knowledge of the ecommerce industry and how to take advantage of shifts and changes is second to none. We've never gone to them with a problem they couldn't solve for us. We've integrated into a number of other packages with them - the Red side is usually the best planned, best documented and best implemented. The tradeit platform is very easy to use and this means when we take new staff on the learning curve is shallow. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

We had one short period of bouncing between account managers a decade ago. This has settled again, and to be honest we are affected by similar issues in many of our tech partners. Review collected by and hosted on G2.com.

SS
Website Manager
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Amazing team, very responsive and always helpful. They also have extensive knowledge of websites."
What do you like best about Red Technology?

I have a designated support person (Justin) - always responsive and helpful. Nothing is too much trouble and will always respond in good time. There is a personal touch at RED and you never feel like a problem. always happy to jump on a call if needed. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

There really isn't anything to dislike, the support portal could be a bit more dynamic when adding images but I just email direct. Review collected by and hosted on G2.com.

Helen W.
HW
eCommerce and Operations Director
Small-Business (50 or fewer emp.)
"Great company to work with"
What do you like best about Red Technology?

The Red team are very helpful and easy to work with. They give great support and any change requests are dealt with quickly. The platform is very stable and configurable. They give good advice on the best ways to improve our site and implement changes. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

I don't really have any issues with Red Technology Review collected by and hosted on G2.com.

JL
Senior Product Owner
Mid-Market (51-1000 emp.)
"Working with Red Technology has been a pleasure"
What do you like best about Red Technology?

Red Tech are a group of experienced experts in e-commerce, which means when we request new features for our websites, they are able to provide suggestions from previous experience which leads to a better final product. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

It's hard to say what I dislike about Red Tech because they are a friendly, professional group that have catered to our every need so far. Review collected by and hosted on G2.com.

DY
Senior Process Executive
Enterprise (> 1000 emp.)
"Tradeit is a eCommerce platform"
What do you like best about Red Technology?

Tradeit is a red technology eCommerce platform. Many types of customers can use this tradeit like small size and mid size communications and large scale enterprise. Review collected by and hosted on G2.com.

What do you dislike about Red Technology?

It's used in web platform only in Android and Apple users not able to use this Review collected by and hosted on G2.com.