The G2 on RocketCyber

RocketCyber Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the fast response time of RocketCyber, effectively addressing incidents with swift and efficient support. (6 mentions)

Users value the ease of use of RocketCyber, appreciating its user-friendly interface and simple installation. (3 mentions)

Users value the 24/7 availability of RocketCyber, receiving immediate alerts that help prevent cyber threats effectively. (2 mentions)

Users value the continuous monitoring capabilities of RocketCyber, appreciating its simplicity and prompt team responses. (2 mentions)

Users appreciate the deployment ease of RocketCyber, highlighting its simplicity and responsiveness in monitoring. (2 mentions)

Users appreciate the powerful features of RocketCyber, enjoying its innovative tools and simple implementation process. (2 mentions)

Users value the responsive SOC team of RocketCyber, ensuring timely alerts and support during critical situations. (2 mentions)

Users express concerns over limited integration with various security tools, impacting overall effectiveness and user satisfaction. (3 mentions)

Users face integration issues with RocketCyber, finding compatibility with other products and services challenging. (2 mentions)

Users report slow performance with laggy interface, long loading times, and delays in archiving results. (2 mentions)

Users find the UX improvement needed due to laggy GUI and non-intuitive interface hindering usability. (2 mentions)

Users find access restrictions frustrating, needing to log in daily to access their sessions on RocketCyber. (1 mentions)

Users experience too many false positives with RocketCyber, complicating alerts for essential software used by clients. (1 mentions)

Users find the poor dashboard design distracting, especially when encountering non-actionable alerts like red indicators. (1 mentions)

Top Pros or Advantages of RocketCyber

1. Response Time

Users value the fast response time of RocketCyber, effectively addressing incidents with swift and efficient support.

See 6 mentions

See Related User Reviews

Jesse P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast response time to incidents"

What do you like about RocketCyber?

I like the fast response time to incidents, 1-2 minutes.

Brian L.

Small-Business (50 or fewer emp.)

5.0/5

"Saved a customer"

What do you like about RocketCyber?

The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call ale

2. Ease of Use

Users value the ease of use of RocketCyber, appreciating its user-friendly interface and simple installation.

See 3 mentions

See Related User Reviews

Phil U.

Small-Business (50 or fewer emp.)

5.0/5

"Brilliant!"

What do you like about RocketCyber?

Easy to install Easy to configure Easy to understand

mark@broadoak.net S.

Small-Business (50 or fewer emp.)

5.0/5

"RocketCyber"

What do you like about RocketCyber?

Ease of use for wide number of features that easily integrate with the rest of suite.

3. 24/7 Availability

Users value the 24/7 availability of RocketCyber, receiving immediate alerts that help prevent cyber threats effectively.

See 2 mentions

See Related User Reviews

Brian L.

Small-Business (50 or fewer emp.)

5.0/5

"Saved a customer"

What do you like about RocketCyber?

The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call ale

Russell C.

Mid-Market (51-1000 emp.)

5.0/5

"Has been a great tool for alerting us to both internal and external attacks on our it infrastructure"

What do you like about RocketCyber?

Its 24 hours 7 day a week alerting system sends us alerts right away if thiere is any issues with our d\\networks or devices and also mointors for any

4. Continuous Monitoring

Users value the continuous monitoring capabilities of RocketCyber, appreciating its simplicity and prompt team responses.

See 2 mentions

See Related User Reviews

mark@broadoak.net S.

Small-Business (50 or fewer emp.)

5.0/5

"RocketCyber"

What do you like about RocketCyber?

Ease of use for wide number of features that easily integrate with the rest of suite.

Cleber G.

Small-Business (50 or fewer emp.)

4.5/5

"Simple and easy-to-deploy tool"

What do you like about RocketCyber?

the simplicity and ease of deployment coupled with good monitoring capabilities and a team that responds to alerts quickly

5. Deployment Ease

Users appreciate the deployment ease of RocketCyber, highlighting its simplicity and responsiveness in monitoring.

See 2 mentions

See Related User Reviews

Phil U.

Small-Business (50 or fewer emp.)

5.0/5

"Brilliant!"

What do you like about RocketCyber?

Easy to install Easy to configure Easy to understand

Cleber G.

Small-Business (50 or fewer emp.)

4.5/5

"Simple and easy-to-deploy tool"

What do you like about RocketCyber?

the simplicity and ease of deployment coupled with good monitoring capabilities and a team that responds to alerts quickly

6. Features

Users appreciate the powerful features of RocketCyber, enjoying its innovative tools and simple implementation process.

See 2 mentions

See Related User Reviews

Chris T.

Mid-Market (51-1000 emp.)

5.0/5

"They integrate wirh VSA and are not cost efficient than what we use"

What do you like about RocketCyber?

I like the functionality and intervention with VSA

mark@broadoak.net S.

Small-Business (50 or fewer emp.)

5.0/5

"RocketCyber"

What do you like about RocketCyber?

Ease of use for wide number of features that easily integrate with the rest of suite.

7. SOC Services

Users value the responsive SOC team of RocketCyber, ensuring timely alerts and support during critical situations.

See 2 mentions

See Related User Reviews

Brian L.

Small-Business (50 or fewer emp.)

5.0/5

"Saved a customer"

What do you like about RocketCyber?

The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call ale

Bill W.

Mid-Market (51-1000 emp.)

5.0/5

"Amazing MDR solution"

What do you like about RocketCyber?

Great on-boarding teaming. Getting set up was a breeze. Within minutes I was being notified by the SOC of issues.

Top Cons or Disadvantages of RocketCyber

1. Limited Integration

Users express concerns over limited integration with various security tools, impacting overall effectiveness and user satisfaction.

See 3 mentions

See Related User Reviews

Jasper G.

Small-Business (50 or fewer emp.)

4.0/5

"Good Service and ok integrated with Kaseya Universum"

What do you dislike about RocketCyber?

No LANCOM Firewall Support, Kaseya 365 Integration to poor. RMM, EDR, Autotask, AV Sync is not so good integrated!

Cleber G.

Small-Business (50 or fewer emp.)

4.5/5

"Simple and easy-to-deploy tool"

What do you dislike about RocketCyber?

Lack of integration with some endpoint security tools like Trend

2. Integration Issues

Users face integration issues with RocketCyber, finding compatibility with other products and services challenging.

See 2 mentions

See Related User Reviews

Jasper G.

Small-Business (50 or fewer emp.)

4.0/5

"Good Service and ok integrated with Kaseya Universum"

What do you dislike about RocketCyber?

No LANCOM Firewall Support, Kaseya 365 Integration to poor. RMM, EDR, Autotask, AV Sync is not so good integrated!

Verified User

Mid-Market (51-1000 emp.)

3.5/5

"RocketCyber SOC as a service"

What do you dislike about RocketCyber?

It's not straightforward to integrate into other products like sectona

3. Slow Performance

Users report slow performance with laggy interface, long loading times, and delays in archiving results.

See 2 mentions

See Related User Reviews

Jesse P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast response time to incidents"

What do you dislike about RocketCyber?

GUI is sometimes very laggy and takes a lot of time to load things. Unable to check archived items

Dakota C.

Small-Business (50 or fewer emp.)

4.5/5

"Great Product"

What do you dislike about RocketCyber?

slow links and loading speed. Archiving button takes a long time to archive results and clear up avents triggered inRC

4. UX Improvement

Users find the UX improvement needed due to laggy GUI and non-intuitive interface hindering usability.

See 2 mentions

See Related User Reviews

Russell C.

Mid-Market (51-1000 emp.)

5.0/5

"Has been a great tool for alerting us to both internal and external attacks on our it infrastructure"

What do you dislike about RocketCyber?

Interface and gui is not as intuitive as we would like

Jesse P.

Small-Business (50 or fewer emp.)

5.0/5

"Fast response time to incidents"

What do you dislike about RocketCyber?

GUI is sometimes very laggy and takes a lot of time to load things. Unable to check archived items

5. Access Restrictions

Users find access restrictions frustrating, needing to log in daily to access their sessions on RocketCyber.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Smooth and easy access portal"

What do you dislike about RocketCyber?

Every morning you have to login to a open session

6. False Positives

Users experience too many false positives with RocketCyber, complicating alerts for essential software used by clients.

See 1 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

0.0/5

"Worthless"

What do you dislike about RocketCyber?

far too many false positives, doesn't integrate with many common and popular security solutions. all this does is check a box on what you "have", but

7. Poor Dashboard Design

Users find the poor dashboard design distracting, especially when encountering non-actionable alerts like red indicators.

See 1 mentions

See Related User Reviews

Greg F.

Small-Business (50 or fewer emp.)

4.5/5

"Been Very Happy with RocketCyber"

What do you dislike about RocketCyber?

I am not exactly sure what to say here other than, I don't like seeing red in my dashboard if there isn't anything actionable.

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Brad R.

Senior Consulting Engineer

Small-Business (50 or fewer emp.)

10/6/2025

"Great protection and communication"

4.5/5

What do you like best about RocketCyber?

They call us quickly and take care of what they can at night when they caanit reach us. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

Wish they could do more products in their monitoring solutions. Review collected by and hosted on G2.com.

Maher N.

IT Project Manager

Small-Business (50 or fewer emp.)

6/23/2025

"RocketCyber"

5/5

What do you like best about RocketCyber?

One portal SIEM to have all my logs, insights that help my security team to take care of our customers Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

As this is still relatively new product the development team need to work on more integration and make the site faster Review collected by and hosted on G2.com.

mark@broadoak.net S.

IT Consultant

Small-Business (50 or fewer emp.)

4/7/2025

"RocketCyber"

5/5

What do you like best about RocketCyber?

Ease of use for wide number of features that easily integrate with the rest of suite. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

there is a a lot of product to learn about. Review collected by and hosted on G2.com.

Brian L.

Technical Alignment Manager

Small-Business (50 or fewer emp.)

8/23/2024

"Saved a customer"

5/5

What do you like best about RocketCyber?

The 24/7 soc, it has been VERY beneficial. I received a call one night from the SOC that led me to stopping a cyber attack on a customer. The call alerted me to an issue and I was able to stop it before they were able to cause any harm. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I haven't found anything yet. Aside from the Review collected by and hosted on G2.com.

Phil U.

Service Delivery Manager

Small-Business (50 or fewer emp.)

8/27/2024

"Brilliant!"

5/5

What do you like best about RocketCyber?

Easy to install

Easy to configure

Easy to understand Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

We always want more integrations :)

but to be fair to the RC Team they do seem to listen to feedback and additional integrations to seem to come relatively frequently. Review collected by and hosted on G2.com.

Greg F.

President and CEO

Small-Business (50 or fewer emp.)

8/12/2024

"Been Very Happy with RocketCyber"

4.5/5

What do you like best about RocketCyber?

RocketCyber is very effective. They are like an overwatch and are quick to act on threats as they become evident. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I am not exactly sure what to say here other than, I don't like seeing red in my dashboard if there isn't anything actionable. Review collected by and hosted on G2.com.

Cleber G.

Analista Senior

Small-Business (50 or fewer emp.)

8/28/2024

"Simple and easy-to-deploy tool"

4.5/5

What do you like best about RocketCyber?

the simplicity and ease of deployment coupled with good monitoring capabilities and a team that responds to alerts quickly Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

Lack of integration with some endpoint security tools like Trend Review collected by and hosted on G2.com.

Ryan F.

Small-Business (50 or fewer emp.)

1/26/2024

"RocketCyber is a lifesaver!"

5/5

What do you like best about RocketCyber?

I love how easy it is to deploy and manage RocketCyber. It integrates with nearly our entire stack, and it has allowed us to mitigate breach attempts automatically. We really like the Microsoft 365 user monitoring as well, it has saved a number of our clients executives accounts. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

I would say the only downside I have come across would have to be false positives for some file types. We have some engineering firms and DoD partners as clients, and some of the software they use regularly (Wireshark, Putty, etc) get flagged with alerts. We haven't whitelisted them due to the nature of the programs, so we have just learned to live with the alerts we get and check them on a 1 by 1 basis. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

11/12/2024

"Worthless"

0/5

What do you like best about RocketCyber?

absoutely nothing, i couldn't cancel this fast enough. Review collected by and hosted on G2.com.

What do you dislike about RocketCyber?

far too many false positives, doesn't integrate with many common and popular security solutions. all this does is check a box on what you "have", but doesn't actually protect you. that's why kaseya is basically givign it away now, under the false guise of helping making MSPs more profitable. Just a worthless product. Review collected by and hosted on G2.com.