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SAP S/4HANA Cloud Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find SAP S/4HANA Cloud very easy to use, with minimal training required for effective implementation. (66 mentions)
Users appreciate the comprehensive functionality of SAP S/4HANA Cloud, enhancing supply chain management, visibility, and real-time decision-making. (41 mentions)
Users appreciate the efficiency of SAP S/4HANA Cloud, facilitating streamlined operations and data-driven decisions across business functions. (38 mentions)
Users value the intuitive interface of SAP S/4HANA Cloud, enhancing efficiency and user experience. (38 mentions)
Users value the ease of use and implementation of SAP S/4HANA Cloud, enhancing operational efficiency and integration. (34 mentions)
Users value the speedy deployment and powerful analytics of SAP S/4HANA Cloud for efficient data-driven decisions. (33 mentions)
Users find SAP S/4HANA Cloud to be expensive, with high licensing costs and limited customization options for small businesses. (33 mentions)
Users find the complexity of setup and migration to be challenging, often requiring specialized expertise and change management efforts. (31 mentions)
Users find SAP S/4HANA Cloud not user-friendly, often struggling with its complexity and overwhelming setup process. (31 mentions)
Users report a steep learning curve for SAP S/4HANA Cloud, necessitating extensive training and skilled consultants. (30 mentions)
Users face a steep learning curve, needing extensive training to fully utilize SAP S/4HANA Cloud's features. (29 mentions)
Users find the complex usability of SAP S/4HANA Cloud challenging, especially with in-depth configuration and monitoring performance. (22 mentions)

Top Pros or Advantages of SAP S/4HANA Cloud

1. Ease of Use
Users find SAP S/4HANA Cloud very easy to use, with minimal training required for effective implementation.
See 66 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Very good Cloud ERP and easy to use"

What do you like about SAP S/4HANA Cloud?

It is very easy to use, it is not needed to have a long heavy training

Himanshu R.
HR

Himanshu R.

Enterprise (> 1000 emp.)

4.5/5

"SAP Hana is easy to use and effective one in companies roles. Specially the SAP success factor."

What do you like about SAP S/4HANA Cloud?

Easy to use. Saves time to prepare long data . Effective for everyone .

2. Functionality
Users appreciate the comprehensive functionality of SAP S/4HANA Cloud, enhancing supply chain management, visibility, and real-time decision-making.
See 41 mentions

See Related User Reviews

Vikrant R.
VR

Vikrant R.

Enterprise (> 1000 emp.)

5.0/5

"Powerful Cloud ERP for Streamlining business processes"

What do you like about SAP S/4HANA Cloud?

SAP S/4HANA Cloud has been a game changer for us, for managing business operations effortlessly and efficiently. its real time integrationacross , pro

Honey Pramod V.
HV

Honey Pramod V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best cloud services out there."

What do you like about SAP S/4HANA Cloud?

I have been on and off with the product and I find it quite easy to use and implement. The real-time processing, scalability and intergration are one

3. Efficiency
Users appreciate the efficiency of SAP S/4HANA Cloud, facilitating streamlined operations and data-driven decisions across business functions.
See 38 mentions

See Related User Reviews

Vikrant R.
VR

Vikrant R.

Enterprise (> 1000 emp.)

5.0/5

"Powerful Cloud ERP for Streamlining business processes"

What do you like about SAP S/4HANA Cloud?

SAP S/4HANA Cloud has been a game changer for us, for managing business operations effortlessly and efficiently. its real time integrationacross , pro

Krishnakant A.
KA

Krishnakant A.

Mid-Market (51-1000 emp.)

5.0/5

"Hana cloud"

What do you like about SAP S/4HANA Cloud?

Usin hana cloud dataveasy to maintain and manual storage issue solved data fast retrived and secure to cloud

4. Intuitive
Users value the intuitive interface of SAP S/4HANA Cloud, enhancing efficiency and user experience.
See 38 mentions

See Related User Reviews

Utkarsh D.
UD

Utkarsh D.

Enterprise (> 1000 emp.)

5.0/5

"Love the features of SAP S/4 HANA"

What do you like about SAP S/4HANA Cloud?

I’ve been using SAP S/4HANA Cloud for some time now, and overall, it’s been a game changer for our business operations. The real-time insights and int

Opeyemi  O.
OO

Opeyemi O.

Enterprise (> 1000 emp.)

4.5/5

"SAP S/4HANA Cloud product reviews"

What do you like about SAP S/4HANA Cloud?

Its real-time insights & automation, which simplify decision-making & streamline core business processes. I have designed & implemented S

5. Cloud-Based
Users value the ease of use and implementation of SAP S/4HANA Cloud, enhancing operational efficiency and integration.
See 34 mentions

See Related User Reviews

Vikrant R.
VR

Vikrant R.

Enterprise (> 1000 emp.)

5.0/5

"Powerful Cloud ERP for Streamlining business processes"

What do you like about SAP S/4HANA Cloud?

SAP S/4HANA Cloud has been a game changer for us, for managing business operations effortlessly and efficiently. its real time integrationacross , pro

Honey Pramod V.
HV

Honey Pramod V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best cloud services out there."

What do you like about SAP S/4HANA Cloud?

I have been on and off with the product and I find it quite easy to use and implement. The real-time processing, scalability and intergration are one

6. Features
Users value the speedy deployment and powerful analytics of SAP S/4HANA Cloud for efficient data-driven decisions.
See 33 mentions

See Related User Reviews

Honey Pramod V.
HV

Honey Pramod V.

Small-Business (50 or fewer emp.)

4.0/5

"One of the best cloud services out there."

What do you like about SAP S/4HANA Cloud?

I have been on and off with the product and I find it quite easy to use and implement. The real-time processing, scalability and intergration are one

Muralidhara H.
MH

Muralidhara H.

Mid-Market (51-1000 emp.)

5.0/5

"Good ERP application for all SME and Large Industries (Leader in the market)"

What do you like about SAP S/4HANA Cloud?

User-friendly, seamless integration with SAP Add-ons and 3rd party applications with lot of MIS Reports

Top Cons or Disadvantages of SAP S/4HANA Cloud

1. Expensive
Users find SAP S/4HANA Cloud to be expensive, with high licensing costs and limited customization options for small businesses.
See 33 mentions

See Related User Reviews

Verified User
C

Verified User

Enterprise (> 1000 emp.)

4.5/5

"S4 HANA on Cloud"

What do you dislike about SAP S/4HANA Cloud?

Cost and limitation in customisation. A business or a product owner demands a lot of customisation. With limitation in customising, it could get trick

AM

Aditya M.

Enterprise (> 1000 emp.)

4.5/5

"Streamlined Business Operations with Real-Time Insights"

What do you dislike about SAP S/4HANA Cloud?

What I dislike about SAP S/4HANA Cloud is its complexity during initial setup and configuration, which requires expert support. The licensing and subs

2. Complexity
Users find the complexity of setup and migration to be challenging, often requiring specialized expertise and change management efforts.
See 31 mentions

See Related User Reviews

Joemarie D.
JD

Joemarie D.

Mid-Market (51-1000 emp.)

5.0/5

"SAP S/4HANA Cloud Review"

What do you dislike about SAP S/4HANA Cloud?

In General, I hate the Structured Tables and Data Elements and fields that are not stored in a specific static table. It is quite really difficult to

Verified User
C

Verified User

Enterprise (> 1000 emp.)

5.0/5

"Run business best with SAP"

What do you dislike about SAP S/4HANA Cloud?

Nothing about the product except SAP needs to simplify their Product Licensing structure.

3. Not User-Friendly
Users find SAP S/4HANA Cloud not user-friendly, often struggling with its complexity and overwhelming setup process.
See 31 mentions

See Related User Reviews

Poonam N.
PN

Poonam N.

Small-Business (50 or fewer emp.)

3.5/5

"Was amazing using this tool!"

What do you dislike about SAP S/4HANA Cloud?

Sometimes its not easy to use some of it's codes and there must be ready to watch video along with examples gor making it more user friendly.

Utkarsh D.
UD

Utkarsh D.

Enterprise (> 1000 emp.)

5.0/5

"Love the features of SAP S/4 HANA"

What do you dislike about SAP S/4HANA Cloud?

What I don’t like about SAP S/4HANA Cloud is that it can be pretty complicated to set up at first. It takes a good amount of time and effort to get ev

4. Learning Difficulty
Users report a steep learning curve for SAP S/4HANA Cloud, necessitating extensive training and skilled consultants.
See 30 mentions

See Related User Reviews

Sourav G.
SG

Sourav G.

Enterprise (> 1000 emp.)

4.0/5

"A Deep Dive into SAP S/4HANA’s Performance and Benefits"

What do you dislike about SAP S/4HANA Cloud?

Requires skilled consultants and training for end-users & Licensing model may be complex for some organizations

Poonam N.
PN

Poonam N.

Small-Business (50 or fewer emp.)

3.5/5

"Was amazing using this tool!"

What do you dislike about SAP S/4HANA Cloud?

Sometimes its not easy to use some of it's codes and there must be ready to watch video along with examples gor making it more user friendly.

5. Learning Curve
Users face a steep learning curve, needing extensive training to fully utilize SAP S/4HANA Cloud's features.
See 29 mentions

See Related User Reviews

Sourav G.
SG

Sourav G.

Enterprise (> 1000 emp.)

4.0/5

"A Deep Dive into SAP S/4HANA’s Performance and Benefits"

What do you dislike about SAP S/4HANA Cloud?

Requires skilled consultants and training for end-users & Licensing model may be complex for some organizations

Poonam N.
PN

Poonam N.

Small-Business (50 or fewer emp.)

3.5/5

"Was amazing using this tool!"

What do you dislike about SAP S/4HANA Cloud?

Sometimes its not easy to use some of it's codes and there must be ready to watch video along with examples gor making it more user friendly.

6. Complex Usability
Users find the complex usability of SAP S/4HANA Cloud challenging, especially with in-depth configuration and monitoring performance.
See 22 mentions

See Related User Reviews

Poonam N.
PN

Poonam N.

Small-Business (50 or fewer emp.)

3.5/5

"Was amazing using this tool!"

What do you dislike about SAP S/4HANA Cloud?

Sometimes its not easy to use some of it's codes and there must be ready to watch video along with examples gor making it more user friendly.

Utkarsh D.
UD

Utkarsh D.

Enterprise (> 1000 emp.)

5.0/5

"Love the features of SAP S/4 HANA"

What do you dislike about SAP S/4HANA Cloud?

What I don’t like about SAP S/4HANA Cloud is that it can be pretty complicated to set up at first. It takes a good amount of time and effort to get ev

SAP S/4HANA Cloud Reviews (851)

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Reviews

SAP S/4HANA Cloud Reviews (851)

View 7 Video Reviews
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Konjengbam  M.
KM
BDR
Financial Services
Mid-Market (51-1000 emp.)
"Powerful ERP Platform"
What do you like best about SAP S/4HANA Cloud?

This platform greatly reduces the consumption of resources with equal or more effective outcome. The fact that this platform is build around SAP ecosystem greatly enhances its capability while improving security by relying less on other 3rd party platform. The implementation is faster with this cloud platform reducing unwanted issues to the users. Its Analytics is really good which helps in forecasting and identifying risk. Its capability to monitor various activity of the firm is outstanding. Frankly saying this platform have improved the efficiency of the firm hence improving productivity while reducing the overall cost to the firm. I love this ERP platform for its overall efficiency. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I wish that the pricing of this platform is little more moderate. Sometimes for extra services across the platform, additional charges are made which disrupts the budgets of the plan. I feel that for this platform , an user need a more comprehensive leaning to be efficient and effective. Review collected by and hosted on G2.com.

Opeyemi  O.
OO
Consultant Architect
Architecture & Planning
Enterprise (> 1000 emp.)
"SAP S/4HANA Cloud product reviews"
What do you like best about SAP S/4HANA Cloud?

Its real-time insights & automation, which simplify decision-making & streamline core business processes.

I have designed & implemented SAP S/4HANA Cloud solutions that modernised ERP landscapes, improved agility, & reduced operational costs.

(A) Ease of Use: The Fiori-based user interface is clean & intuitive, with role-based dashboards that make everyday tasks more efficient.

(B) Ease of Implementation: Cloud deployment accelerates go-live timelines compared to on-premises SAP, especially with preconfigured industry best practices.

(C) Customer Support: SAP’s enterprise support & partner ecosystem provide strong coverage, though quality can vary by partner.

(D) Frequency of Use: Designed as a daily operational system; business users engage with it constantly for finance, supply chain, & core ERP processes.

(E) Number of Features: Broad, end-to-end ERP coverage with continuous innovation (AI, analytics, automation) delivered via quarterly cloud updates.

• Ease of Integration: Native integration with other SAP solutions is strong (e.g., Ariba, SuccessFactors) Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some integrations with legacy systems may require additional effort to implement & SAP specialist for advice or partner.

Learning difficulty: Effective implementation requires skilled consultants & time, which can be a significant barrier for some organizations. Review collected by and hosted on G2.com.

priyanka c.
PC
Supervisor
Mid-Market (51-1000 emp.)
"Fast, Flexible.."
What do you like best about SAP S/4HANA Cloud?

I really like how fast everything runs—transactions and reports are super quick. For example, when I pull up inventory data, it refreshes in real-time, which helps a lot with decision-making. The cloud-based nature of it means I can access it from anywhere, whether I’m at the office or working remotely. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

sometimes integrating with older systems is a pain. For instance, we had issues syncing SAP with our CRM system. It took longer than expected, and we had to go back and forth with the IT team to troubleshoot connection problems. Review collected by and hosted on G2.com.

Ashant D.
AD
Analyst
Enterprise (> 1000 emp.)
"Good"
What do you like best about SAP S/4HANA Cloud?

SAP S/4HANA Cloud is a powerful and efficient ERP solution that helps organizations drive digital transformation. Its real-time data processing, intuitive user interface, and seamless integration with other SAP modules make it highly effective for business operations. The cloud-based model ensures flexibility, scalability, and faster deployment compared to on-premise solutions. It also provides strong analytics and reporting capabilities, enabling smarter decision-making. Overall, it is a reliable and future-ready platform that significantly enhances business efficiency and performance. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

Some features like

Customization Limitations – Compared to on-premise, the cloud version offers less flexibility for heavy custom developments.

Cost Factor – Licensing and subscription costs can be high for small to mid-sized businesses.

Complex Implementation – Even with pre-configured best practices, implementation and migration can be complex and time-consuming.

Integration Challenges – Integrating with non-SAP third-party applications sometimes requires additional effort.

Learning Curve – Users and consultants may need extra training to adapt to the new system and Fiori interface. Review collected by and hosted on G2.com.

AM
Assistant Systems Engineer
Enterprise (> 1000 emp.)
"Streamlined Business Operations with Real-Time Insights"
What do you like best about SAP S/4HANA Cloud?

What I like best about SAP S/4HANA Cloud is its ability to provide real-time data insights and powerful analytics for better decision-making. The modern, user-friendly interface makes navigation simple. Its integration across finance, supply chain, and operations ensures smooth end-to-end processes. Being cloud-based, it also offers scalability and flexibility for business growth. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

What I dislike about SAP S/4HANA Cloud is its complexity during initial setup and configuration, which requires expert support. The licensing and subscription costs are relatively high for small businesses. Some customization options are limited compared to on-premise solutions, which can restrict flexibility. Additionally, frequent updates sometimes disrupt ongoing processes and require extra adaptation. Review collected by and hosted on G2.com.

Jishnu N.
JN
Cybersecurity Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable ERP with Real-Time Integration, Needs UI Flexibility"
What do you like best about SAP S/4HANA Cloud?

I appreciate SAP S/4HANA Cloud for its strong integration capabilities and real-time data processing, which are essential for seamless business operations. The transition from traditional ERP systems was smooth, thanks to SAP's structured onboarding support. Its cloud-based model significantly reduces maintenance efforts, eliminating concerns about manual updates, server downtimes, or complex backups, as everything is handled through automated patches and monitoring. I find the built-in analytics and reporting features particularly valuable, as they enable faster, data-driven decision-making. The application supports multiple business functions under one platform, which reduces data fragmentation and improves visibility, enhancing cross-departmental collaboration. The in-memory HANA database is a major advantage, providing real-time performance even with large transactional data volumes. Additionally, I value the automatic updates, cloud security, and minimal maintenance, which allows the team to focus more on optimization rather than system upkeep. The product also offers flexibility and scalability, crucial for growing business needs, and SAP's global support network ensures that it evolves with changing requirements. The Fiori dashboard's user-friendly interface offers a clean, role-based view of reports and tasks, simplifying administration and improving usability. Altogether, SAP S/4HANA Cloud's combination of stability, scalability, and integration provide a complete ecosystem that connects finance, procurement, supply chain, and analytics efficiently, making it one of the most effective ERP platforms we've worked with. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I would like SAP S/4HANA Cloud to offer a more customizable user interface and greater system flexibility. While the Fiori interface is user-friendly, some screens feel rigid, making it difficult to tailor workflows or layouts to specific departmental needs without in-depth configuration knowledge. Additionally, the initial configuration and integration setup can be complex for smaller IT teams, so having more guided, automated setup options for data migration or interface mapping would make the adoption process smoother. Review collected by and hosted on G2.com.

Manju M.
MM
Test automation engineer
Mid-Market (51-1000 emp.)
"Transformed Financial Operations with Powerful SAP S4HANA Cloud"
What do you like best about SAP S/4HANA Cloud?

{"I really value the real-time analytics provided by SAP S/4HANA Cloud, as it significantly enhances our ability to access live transactional data quickly.","The seamless integration across modules is a huge plus, ensuring that all our business processes are well connected and reducing the dependency on external tools.","The in-memory HANA data engine delivers lightning-fast performance, allowing us to conduct complex financial operations without any delays.","I'm impressed with the embedded AI-driven insights and workflow automation that minimize manual interventions and improve the accuracy of our financial and operational reporting.","The tight integration with other systems such as SAP SuccessFactors and Salesforce improves efficiency and maintains seamless information flow across various departments.","I appreciate the platform's stability, scalability, and real-time performance, which are crucial for our business needs.","SAP's continuous updates and innovation ensure the platform evolves with our business needs and compliance requirements, keeping it reliable."} Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find that SAP S/4HANA Cloud can be challenging in terms of flexibility and ease of customization. While the standard processes are well-defined, making certain business-specific configurations or custom reports often requires additional technical effort or SAP support. The initial learning curve for new users is also quite steep due to the system's depth and complexity. Improved user onboarding documentation and greater configuration flexibility would make the platform more adaptable and user-friendly, especially for mid-sized organizations. Review collected by and hosted on G2.com.

"Efficient Data Management, Needs Better Performance at Peak Loads"
What do you like best about SAP S/4HANA Cloud?

I find SAP HANA Cloud incredibly efficient at handling and processing large volumes of data. Its in-memory computing and seamless integration features allow me to run SQL queries much faster and test ETL pipelines with ease. The real-time dashboards available through SAP HANA Cloud are particularly useful for making quick, informed decisions. The way it integrates easily with SAP and non-SAP applications, as well as APIs and cloud services, enhances its utility for me. I also appreciate the lower cost and scalable infrastructure of the system, which would make me consider purchasing it again. Additionally, setting up SAP HANA Cloud was not difficult, which made the transition smoother for me. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I find the system performance during peak data loads problematic. Sometimes, heavy analytical queries or multiple integrations can slow down the response time. Review collected by and hosted on G2.com.

"Results Delivered Quickly Despite High Maintenance Costs"
What do you like best about SAP S/4HANA Cloud?

I find the ability of SAP S/4HANA Cloud to process huge volumes of data in memory incredibly beneficial. This feature significantly aids my decision-making by providing real-time dashboards that deliver results quickly and efficiently. The scalable infrastructure of the platform is another standout advantage, accommodating growth and changes in my project seamlessly. Moreover, the unified data view across departments enhances collaboration and helps maintain consistency in operations. I have a high appreciation for these aspects, as they collectively enable streamlined and effective project management. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

I feel that SAP S/4HANA Cloud is expensive to maintain and involves costs for manual scaling, which I find burdensome. Additionally, I believe there is room for improvement in the user interface and the ease of customization, making it more user-friendly and adaptable to specific needs. Review collected by and hosted on G2.com.

Anjana A.
AA
Financial Analyst
Mid-Market (51-1000 emp.)
"User-Friendly Interface, Simplifies Accounting Process"
What do you like best about SAP S/4HANA Cloud?

I find SAP S/4HANA Cloud to be very easy for accounting purposes, making complex processes simpler and ensuring transparency across departments. The setup was incredibly easy, which was a relief. It addresses major business challenges such as data silos, slow reporting, and complex manual processes. I am particularly impressed by how it simplifies processes and supports smarter, faster business decisions. The HANA and FICO modules are extremely useful, and I appreciate the user-friendly interface. Additionally, its agility and capability to handle large data efficiently stand out. I would definitely rate and recommend it highly for these excellent features. Review collected by and hosted on G2.com.

What do you dislike about SAP S/4HANA Cloud?

High Cost

• Licensing and implementation costs are very high.

• Ongoing maintenance and support can also be expensive.

• Small and medium-sized businesses may find it unaffordable.

2. Complex Implementation

• Implementation projects can take months to years.

• Requires expertise, extensive planning, and often external consultants.

• High risk of delays or misconfigurations without proper project management. Review collected by and hosted on G2.com.

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