The G2 on Sense

Sense Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Sense to be very easy to use, enhancing efficiency and integration with existing tools. (7 mentions)

Users value the seamless integrations of Sense with tools like JobDiva and Bullhorn, enhancing recruitment efficiency. (7 mentions)

Users appreciate the effective communication tools offered by Sense, streamlining outreach and enhancing candidate engagement. (6 mentions)

Users value the versatile messaging features of Sense, enhancing communication and outreach efficiency in recruitment. (6 mentions)

Users value the effective email communication features of Sense, enhancing outreach and team collaboration effortlessly. (5 mentions)

Users find the helpful communication features of Sense valuable for efficient candidate engagement and tracking. (3 mentions)

Users experience messaging issues such as failed synchronizations and difficulties with notifications and replies on mobile devices. (6 mentions)

Users experience connectivity issues with Sense, including syncing problems and mobile app optimization challenges. (3 mentions)

Users notice occasional glitches that can cause delays and syncing issues, requiring extra manual checks during candidate outreach. (2 mentions)

Users experience integration issues with Sense, especially concerning synchronization and compatibility with preferred browsers. (2 mentions)

Users find the mobile app not fully optimized, leading to functionality issues and a less satisfactory experience. (2 mentions)

Users find the excessive notifications of Sense overwhelming and wish for simpler message interactions on their phones. (1 mentions)

Users find that the process for mass texting is overly complicated, requiring more steps than anticipated. (1 mentions)

Top Pros or Advantages of Sense

1. Ease of Use

Users find Sense to be very easy to use, enhancing efficiency and integration with existing tools.

See 7 mentions

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Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you like about Sense?

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numb

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"using sense to manage messaging"

What do you like about Sense?

The main thing that I like and is very useful in my daily work as a recruiter is how it integrates with JobDiva and I am able to message merge multipl

2. Integrations

Users value the seamless integrations of Sense with tools like JobDiva and Bullhorn, enhancing recruitment efficiency.

See 7 mentions

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Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you like about Sense?

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numb

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"using sense to manage messaging"

What do you like about Sense?

The main thing that I like and is very useful in my daily work as a recruiter is how it integrates with JobDiva and I am able to message merge multipl

3. Communication

Users appreciate the effective communication tools offered by Sense, streamlining outreach and enhancing candidate engagement.

See 6 mentions

See Related User Reviews

Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you like about Sense?

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numb

Carlos C.

Small-Business (50 or fewer emp.)

5.0/5

"Very helpful and very easy to use."

What do you like about Sense?

That I am able to communicate with teammates.

4. Messaging Features

Users value the versatile messaging features of Sense, enhancing communication and outreach efficiency in recruitment.

See 6 mentions

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Desiree G.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use desktop text program"

What do you like about Sense?

I enjoy being able to see my texts from anywhere. I also like that it allows me to send automated replys when I am out of office.

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Sense; Automated Engagement with Candidates and Recruiters in a Company"

What do you like about Sense?

We use Sense due to its impeccable handling of candidates engagement during the recruitment phase This program has efficient outreach mechanisms tha

5. Email Communication

Users value the effective email communication features of Sense, enhancing outreach and team collaboration effortlessly.

See 5 mentions

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Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you like about Sense?

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numb

Carlos C.

Small-Business (50 or fewer emp.)

5.0/5

"Very helpful and very easy to use."

What do you like about Sense?

That I am able to communicate with teammates.

6. Helpful

Users find the helpful communication features of Sense valuable for efficient candidate engagement and tracking.

See 3 mentions

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Bianca H.

Mid-Market (51-1000 emp.)

5.0/5

"Incredibly simple and straight forward"

What do you like about Sense?

I truly appreciate Sense because it allows me to contact our employees without having to use my personal cell phone. Sense brings ease to contact, now

Lizzie P.

Enterprise (> 1000 emp.)

5.0/5

"Easy and Effective Communication Tool"

What do you like about Sense?

I like its ease of use and versatile functionality. I have used Sense as a Recruiter, utilizing the messaging function, and as an Admin to manage acco

Top Cons or Disadvantages of Sense

1. Messaging Issues

Users experience messaging issues such as failed synchronizations and difficulties with notifications and replies on mobile devices.

See 6 mentions

See Related User Reviews

Carlos C.

Small-Business (50 or fewer emp.)

5.0/5

"Very helpful and very easy to use."

What do you dislike about Sense?

Wish there was a way to make a note that the conversation was ened.

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"It's super user-friendly and integrates AI seamlessly!"

What do you dislike about Sense?

Occasionally, it fails to synchronize with Tempworks. AI Copilot should also be utilized for communicating with a representative.

2. Connectivity Issues

Users experience connectivity issues with Sense, including syncing problems and mobile app optimization challenges.

See 3 mentions

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Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you dislike about Sense?

Sometimes things don’t sync as cleanly as I’d like, which means a little extra checking or manual work here and there. It’s not a dealbreaker, but it'

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Sense; Automated Engagement with Candidates and Recruiters in a Company"

What do you dislike about Sense?

Sense has brilliant automation mechanisms, but beginners struggle to manage them all The mobile app for Sense is not full optimized or operational

3. Glitches

Users notice occasional glitches that can cause delays and syncing issues, requiring extra manual checks during candidate outreach.

See 2 mentions

See Related User Reviews

Rohan A.

Enterprise (> 1000 emp.)

4.0/5

"Sense is reliable and makes communication smoother and time saving"

What do you dislike about Sense?

Sometimes things don’t sync as cleanly as I’d like, which means a little extra checking or manual work here and there. It’s not a dealbreaker, but it'

Aditya B.

Mid-Market (51-1000 emp.)

5.0/5

"Great and user friendly app."

What do you dislike about Sense?

There is a little lag or delay once in a while.

4. Integration Issues

Users experience integration issues with Sense, especially concerning synchronization and compatibility with preferred browsers.

See 2 mentions

See Related User Reviews

Ashley R.

Mid-Market (51-1000 emp.)

5.0/5

"It's super user-friendly and integrates AI seamlessly!"

What do you dislike about Sense?

Occasionally, it fails to synchronize with Tempworks. AI Copilot should also be utilized for communicating with a representative.

Lizzie P.

Enterprise (> 1000 emp.)

5.0/5

"Easy and Effective Communication Tool"

What do you dislike about Sense?

I have no real complaints; however, they did update the onboarding process to add a new user with messaging functionality, which requires a little mor

5. Mobile App Issues

Users find the mobile app not fully optimized, leading to functionality issues and a less satisfactory experience.

See 2 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Sense; Automated Engagement with Candidates and Recruiters in a Company"

What do you dislike about Sense?

Sense has brilliant automation mechanisms, but beginners struggle to manage them all The mobile app for Sense is not full optimized or operational

Lizzie P.

Enterprise (> 1000 emp.)

5.0/5

"Easy and Effective Communication Tool"

What do you dislike about Sense?

I have no real complaints; however, they did update the onboarding process to add a new user with messaging functionality, which requires a little mor

6. Excessive Notifications

Users find the excessive notifications of Sense overwhelming and wish for simpler message interactions on their phones.

See 1 mentions

See Related User Reviews

Ronald B.

Mid-Market (51-1000 emp.)

5.0/5

"Great tool of communication"

What do you dislike about Sense?

Cant open notification on my phone. it could be easier if I can replay to messages on my phone

7. Improvement Needed

Users find that the process for mass texting is overly complicated, requiring more steps than anticipated.

See 1 mentions

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Derek K.

Mid-Market (51-1000 emp.)

2.5/5

"Sense to textus"

What do you dislike about Sense?

More steps/ work to get mass texting through.

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Amaan K.

Compliance Associate

Mid-Market (51-1000 emp.)

10/5/2025

"Sense is a great application"

5/5

What do you like best about Sense?

What I appreciate most about Sense is its user-friendly interface which makes it much easier for us to communicate effectively with talent. The ease of implementation has been a real advantage. I also find the auto-correct feature very helpful. Since integrating with the AHA tool reaching out to talent has become even simpler we just need the ID number to find and chat with someone which encourages us to use the platform more often. Additionally, the Sense Customer Support team is very proactive and consistently does a great job. Review collected by and hosted on G2.com.

What do you dislike about Sense?

The most dislike aspect of using Sense is that it can occasionally become glitchy and laggy. There are times when searching for a talent's profile doesn't yield any results, which makes it difficult to send them messages and, at times, even prevents any communication altogether. Review collected by and hosted on G2.com.

What problems is Sense solving and how is that benefiting you?

The main problem which Sense is solving is the communication aspect with the talent. With Sense, it is lot easier to communicate with Sense as we can text them freely without any hinderance and issue. We can message the talent in real time basis. Also, they are working on their AI Copilot to further enhance the application. Review collected by and hosted on G2.com.

Rohan A.

Compliance Coordinator

Enterprise (> 1000 emp.)

9/23/2025

"Sense is reliable and makes communication smoother and time saving"

4/5

What do you like best about Sense?

I like the fact that it works in tandem with tools like Bullhorn. I can reach out to people directly without having to manually enter their phone numbers or copy over contact info. It simplifies outreach, especially for large volumes of candidates, and helps keep communication consistent while at the same time saving time. Review collected by and hosted on G2.com.

What do you dislike about Sense?

Sometimes things don’t sync as cleanly as I’d like, which means a little extra checking or manual work here and there. It’s not a dealbreaker, but it's something to be aware of while reaching out to candidates to avoid an unintentional mistake. Review collected by and hosted on G2.com.

What problems is Sense solving and how is that benefiting you?

Sense helps make communication easier and more efficient, especially with the Chrome extension. The ability to quickly reach out to candidates from Bullhorn without copying contact info saves time. I also really like the "Write with AI" feature because it helps speed up messaging while still letting me personalize it. It's a handy tool that supports my workflow without getting in the way. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

10/18/2025

"Sense Streamlines Recruitment with Personal Touch and Smart Automation"

5/5

What do you like best about Sense?

Sense helps in streamline and humanize the whole recruitment process. It helps in automating a lot of repetitive tasks like follow ups emails, candidate outreach and scheduling that too without loosing the personal touch which is important in building relationship with candidates. Sense platform has the ability to integrates with existing system and tool and this is the another plus of it. The thing which i liked most about it is that how it is uses data to make smarter and more personalized interaction. Review collected by and hosted on G2.com.

What do you dislike about Sense?

Nothing for now, this platform is up to the expectations. Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

9/16/2025

"using sense to manage messaging"

4/5

What do you like best about Sense?

The main thing that I like and is very useful in my daily work as a recruiter is how it integrates with JobDiva and I am able to message merge multiple candidates. I help to manage all and fetch all the candidates very accurately. I use it a lot for my daily tasks and it works seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Sense?

I dislike the search feature. It never works accurately for me. When I search for a number, I don't know why it brings multiple profiles and I get frustrated searching my old messages by scrolling all the way down. Review collected by and hosted on G2.com.

Aditya B.

Talent Advocate

Mid-Market (51-1000 emp.)

9/16/2025

"Great and user friendly app."

5/5

What do you like best about Sense?

Sense is very easy to use and easy to implement in the system. Provides a variety of features which we require to use frequently in the system. It is very easy to integrate and also provide great customer service when needed. Review collected by and hosted on G2.com.

What do you dislike about Sense?

There is a little lag or delay once in a while. Review collected by and hosted on G2.com.

Shad K.

Talent Engagement Manager

Mid-Market (51-1000 emp.)

10/16/2025

"Great Texting Tool for Bulk and Individual Messaging with Conversation Tracking"

5/5

What do you like best about Sense?

This is one of the best texting tools I have used. It supports both bulk and individual messaging, and also allows you to track previous conversations with candidates. Review collected by and hosted on G2.com.

What do you dislike about Sense?

The app is missing a calling feature, which would be very helpful if it were added. Review collected by and hosted on G2.com.

Alejandro P.

Owner

Small-Business (50 or fewer emp.)

5/17/2022

"Nextaff Houston"

4.5/5

What do you like best about Sense?

The app works better but something the service is down and is not sending messages, it takes time Review collected by and hosted on G2.com.

What do you dislike about Sense?

Not for now, just that sometime the server is slow Review collected by and hosted on G2.com.

Desiree G.

Recruiter

Small-Business (50 or fewer emp.)

1/14/2025

"Easy to use desktop text program"

5/5

What do you like best about Sense?

I enjoy being able to see my texts from anywhere. I also like that it allows me to send automated replys when I am out of office. Review collected by and hosted on G2.com.

What do you dislike about Sense?

That I need a different number to use it. But it does forward to my phone so it isn't too much of a big deal. Review collected by and hosted on G2.com.

Derek K.

Medical Recruiter

Mid-Market (51-1000 emp.)

8/6/2025

"Sense to textus"

2.5/5

What do you like best about Sense?

Functionality and good notification / widget refresh. Review collected by and hosted on G2.com.

What do you dislike about Sense?

More steps/ work to get mass texting through. Review collected by and hosted on G2.com.

Ronald B.

Onsite manager

Mid-Market (51-1000 emp.)

3/27/2025

"Great tool of communication"

5/5

What do you like best about Sense?

Easy to send message to multiple people. Also it can grab numbers directly form the app so i dont need to search for the phone number Review collected by and hosted on G2.com.

What do you dislike about Sense?

Cant open notification on my phone. it could be easier if I can replay to messages on my phone Review collected by and hosted on G2.com.