Singular offers excellent pricing that’s much more competitive than other mobile measurement partners we’ve evaluated. Their technical support team is outstanding—responses are fast, thorough, and incredibly helpful. On top of that, our Customer Success Manager (Alejandro Spano) has been fantastic. He consistently makes us feel supported, genuinely listens to our feedback, and ensures we’re set up for success. Review collected by and hosted on G2.com.

Honestly, nothing comes to mind. Our experience has been positive, and we don’t have any areas of concern or dissatisfaction at this time. Review collected by and hosted on G2.com.

Singular offers a platform that’s easy to implement and use. It allows us to work with multiple publishers while keeping a unified view of costs and all key KPIs. But I believe what truly sets Singular apart is its proactive and responsive support. Every time we’ve had a need or faced a challenge, they’ve helped us activate or even develop a tailored solution. Review collected by and hosted on G2.com.

There’s not much I can say we dislike — only that the user interface could be a bit better and more intuitive. It’s not a deal breaker, as it works well, but it could definitely be improved. Review collected by and hosted on G2.com.

As a media specialist who has worked with other MMPs (like Adjust and AppsFlyer), I find Singular to be the most complete and reliable solution on the market. Its unified dashboard makes it easy to monitor spend, attribution, revenue, and user events in one place.

The support team is responsive, knowledgeable, and speaks our local language (Portuguese), which makes onboarding and troubleshooting much smoother. Their fraud prevention capabilities are solid and work in real-time, helping us save media budget by blocking invalid installs and clicks.

One of the aspects I appreciate most is how easy it is to implement and integrate Singular with our stack. The onboarding was smooth, and the platform connects seamlessly with our media partners, analytics tools, and internal systems — which helped us get up and running quickly with minimal dev effort. Review collected by and hosted on G2.com.

There’s honestly nothing I strongly dislike about Singular. I think Singular could improve the transparency in pricing tiers. Review collected by and hosted on G2.com.

The most helpful elements are the customer support and the intuitive interface. For me, I handle our UA, and even I can set up attribution links and data connectors without much issue. When there's an issue, I'm also able to troubleshoot very easily. ChatGPT does a great job of going through Singular's support docs, and since the docs are so thorough, I can get step by step instructions on almost any issue. Review collected by and hosted on G2.com.

The major downside of using Singular is that Singular is not the preferred MMP of many advertisers, so they often get access to attribution features last. For example, TT has a new dashboard that I've wanted to use, but I can't since Singular can't attribute from that dashboard yet. I'll also say that because Singular is less popular our advertising reps are less familiar with how to advise us on it when we have issues. Singular's reps make up for this, but it's another round of telephone that can get annoying. Review collected by and hosted on G2.com.

Singular reporting has been incredibly helpful with standardizing the way we report spend for our partners. I'm grateful for the platform and the amazing help and support from their team, especially Monique! She is always quick to respond and is so knowledgable. Review collected by and hosted on G2.com.

No complaints, it's great that so many partners are supported which makes integration a breeze! Review collected by and hosted on G2.com.

I like how Singular handles deeplinking, which allows us to move web users to the app and take them to specific sites, providing detailed measurement of sales, installations, and users. Additionally, I appreciate its segment analysis and data management capabilities, which are very valuable to us. The cross-device tracking it offers is especially beneficial for us. Also, Singular's help sessions were crucial in resolving our doubts and thoroughly understanding the platform's functionalities and tools. Review collected by and hosted on G2.com.

At first, it was a bit complicated to understand the Singular platform. Review collected by and hosted on G2.com.

Responsive customer support and accessibility to up-to-date data Review collected by and hosted on G2.com.

Dashboards aren't super customizable—a lot of custom metrics and breakdowns are only available via request, whereas a tool like Mixpanel allows a lot of user-friendly features. Singular also only allows you to track 12 in-app events, which is a bit limiting Review collected by and hosted on G2.com.

The solution they offer is really competitive in terms on pricing vs the features they include and the way the system works. The customer service is really dedicated into solve any doubts or issues as soon as they can and they quickly escalate when the responses are not enough for our teams. Review collected by and hosted on G2.com.

I think they can improve the UI/UX to make it more user friendly and intuitive. And also sometimes they have some bugs in the reporting section. They could improve the Dashboards, as visual input allow us to discover mistakes or issues regarding tracking, quicker. Also, they could improve the agency feature, as I believe is still very MVP stage. Review collected by and hosted on G2.com.

The customer support is outstanding — the team is always available, quick to respond, and extremely knowledgeable. Whether it’s onboarding, troubleshooting, or just answering best-practice questions, they go above and beyond to help. Their flexible pricing structure was a big plus for us, allowing us to get all the features we needed without overpaying. The platform is also reliable, easy to integrate, and works seamlessly with our partners and BI tools Review collected by and hosted on G2.com.

There’s nothing major to dislike. Occasionally, some advanced reporting features require a short learning curve, but the support team is always there to guide you through it quickly. Review collected by and hosted on G2.com.

Customer success has played a crucial role for us in recent months, offering valuable ideas that have helped us enhance our strategy. Review collected by and hosted on G2.com.

Creating reports can be somewhat challenging initially, but with time, you get the hang of it and learn how to handle the process. Review collected by and hosted on G2.com.