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Turis

By Turis

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Turis Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find Turis user-friendly and easy to start, enhancing their overall experience with excellent customer service. (28 mentions)
Users highlight the exceptional customer support at Turis, enjoying their responsiveness and eagerness to assist. (20 mentions)
Users praise Turis for its exceptional customer service and responsiveness to feature suggestions, enhancing overall satisfaction. (15 mentions)
Users highly value Turis for its exceptional innovation and customer service, making the B2B experience seamless and efficient. (8 mentions)
Users praise the quick setup of Turis, noting its intuitive design and excellent support throughout the process. (7 mentions)
Users commend the easy integration of Turis, seamlessly enhancing their existing workflows with personalized features. (6 mentions)
Users struggle with integration issues on Turis, relying heavily on support for connecting essential systems. (4 mentions)
Users find the limited customization options of Turis may require extra effort to meet specific needs. (4 mentions)
Users experience slow performance with Turis, wishing for a faster and more efficient operation. (3 mentions)
Users note missing features in Turis, although improvements and support from the team are appreciated. (2 mentions)
Users often feel confused by the overwhelming functionalities of Turis, making navigation and task management challenging. (1 mentions)

Top Pros or Advantages of Turis

1. Ease of Use
Users find Turis user-friendly and easy to start, enhancing their overall experience with excellent customer service.
See 28 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our experience with B2B 2025"

What do you like about Turis?

Our company Fill GmbH is active in the wholesale of baby products. We have been actively offering our products via B2B since January 2024. With the B2

Sales  .
S

Sales .

Mid-Market (51-1000 emp.)

4.0/5

"Had a very good experience with Viktoria Varga."

What do you like about Turis?

The page and integration seems to be quite easy to understand.

2. Customer Support
Users highlight the exceptional customer support at Turis, enjoying their responsiveness and eagerness to assist.
See 20 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our experience with B2B 2025"

What do you like about Turis?

Our company Fill GmbH is active in the wholesale of baby products. We have been actively offering our products via B2B since January 2024. With the B2

PR

Pia R.

Small-Business (50 or fewer emp.)

5.0/5

"Professional service and easy B2B shop"

What do you like about Turis?

It is easy to manage for both retailers and for us. The price is fair and all questions are replied kindly and professionally understandable. The team

3. Customer Service
Users praise Turis for its exceptional customer service and responsiveness to feature suggestions, enhancing overall satisfaction.
See 15 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our experience with B2B 2025"

What do you like about Turis?

Our company Fill GmbH is active in the wholesale of baby products. We have been actively offering our products via B2B since January 2024. With the B2

PR

Pia R.

Small-Business (50 or fewer emp.)

5.0/5

"Professional service and easy B2B shop"

What do you like about Turis?

It is easy to manage for both retailers and for us. The price is fair and all questions are replied kindly and professionally understandable. The team

4. B2B
Users highly value Turis for its exceptional innovation and customer service, making the B2B experience seamless and efficient.
See 8 mentions

See Related User Reviews

Verified User
A

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Our experience with B2B 2025"

What do you like about Turis?

Our company Fill GmbH is active in the wholesale of baby products. We have been actively offering our products via B2B since January 2024. With the B2

AK

Anne K.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive Plattform -constant further development - outstanding service"

What do you like about Turis?

Turis offers all standard B2B-functionalities and keeps innovating with further features. Integration was super easy - we were also able to implement

5. Quick Setup
Users praise the quick setup of Turis, noting its intuitive design and excellent support throughout the process.
See 7 mentions

See Related User Reviews

Martin G.
MG

Martin G.

Small-Business (50 or fewer emp.)

5.0/5

"Happy user for more than three years"

What do you like about Turis?

Simple platform which works just fine and if not Turis support is great. Also Turis helped setting integration up making sure it all runs smoothly.

Mark Pelle N.
MN

Mark Pelle N.

Small-Business (50 or fewer emp.)

4.5/5

"TURIS is easy, fluid and a very nice user experience"

What do you like about Turis?

That it is intuitive, easy for both company and customer to use, and well priced as well :-) And we get great help from TURIS to set up, implement new

6. Easy Integration
Users commend the easy integration of Turis, seamlessly enhancing their existing workflows with personalized features.
See 6 mentions

See Related User Reviews

AK

Anne K.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive Plattform -constant further development - outstanding service"

What do you like about Turis?

Turis offers all standard B2B-functionalities and keeps innovating with further features. Integration was super easy - we were also able to implement

Martin G.
MG

Martin G.

Small-Business (50 or fewer emp.)

5.0/5

"Happy user for more than three years"

What do you like about Turis?

Simple platform which works just fine and if not Turis support is great. Also Turis helped setting integration up making sure it all runs smoothly.

Top Cons or Disadvantages of Turis

1. Integration Issues
Users struggle with integration issues on Turis, relying heavily on support for connecting essential systems.
See 4 mentions

See Related User Reviews

Mark Pelle N.
MN

Mark Pelle N.

Small-Business (50 or fewer emp.)

4.5/5

"TURIS is easy, fluid and a very nice user experience"

What do you dislike about Turis?

TURIS is primarily a B2B platform, which is both good, as you dont need to change what else you use as a company, but integrations to fx economic syst

Laura L.
LL

Laura L.

Small-Business (50 or fewer emp.)

5.0/5

"Beautiful layout and intuitive backend"

What do you dislike about Turis?

We have been using the Turis b2b platform since the very beginning and we have naturally been missing features and integrations along the way; however

2. Limited Customization
Users find the limited customization options of Turis may require extra effort to meet specific needs.
See 4 mentions

See Related User Reviews

Caner A.
CA

Caner A.

Small-Business (50 or fewer emp.)

5.0/5

"Efficient and User-Friendly B2B Platform that Saves Time and Ensures Great Service"

What do you dislike about Turis?

There isn't much to dislike about Turis, but one minor challenge can be customizing the platform to meet very specific needs or integrations, which mi

This is T.
TT

This is T.

Small-Business (50 or fewer emp.)

5.0/5

"Turis Transformed Our Fresh Produce Distribution"

What do you dislike about Turis?

The only thing I’d like to see improved is a bit more flexibility in customizing the storefront layout—but overall, it hasn’t been a blocker.

3. Slow Performance
Users experience slow performance with Turis, wishing for a faster and more efficient operation.
See 3 mentions

See Related User Reviews

Verified User
U

Verified User

Small-Business (50 or fewer emp.)

5.0/5

"Amazing experience!"

What do you dislike about Turis?

We would love if the site was a bit faster to use .

AK

Anne K.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive Plattform -constant further development - outstanding service"

What do you dislike about Turis?

Performance needs some improvements but still is way better that what we had with Magento before. With a lot of new feautures implemented lately ther

4. Missing Features
Users note missing features in Turis, although improvements and support from the team are appreciated.
See 2 mentions

See Related User Reviews

AK

Anne K.

Mid-Market (51-1000 emp.)

5.0/5

"Intuitive Plattform -constant further development - outstanding service"

What do you dislike about Turis?

Performance needs some improvements but still is way better that what we had with Magento before. With a lot of new feautures implemented lately ther

Laura L.
LL

Laura L.

Small-Business (50 or fewer emp.)

5.0/5

"Beautiful layout and intuitive backend"

What do you dislike about Turis?

We have been using the Turis b2b platform since the very beginning and we have naturally been missing features and integrations along the way; however

5. Confusion
Users often feel confused by the overwhelming functionalities of Turis, making navigation and task management challenging.
See 1 mentions

See Related User Reviews

Daniela-Karin R.
DR

Daniela-Karin R.

Small-Business (50 or fewer emp.)

5.0/5

"Empowering My Wholesale Journey"

What do you dislike about Turis?

Turis offers a lot of great functionalities, sometimes I find it a bit overwhelming to navigate through all the options. With so many features availab

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Turis Reviews (39)

Reviews

Turis Reviews (39)

4.8
39 reviews
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This is T.
TT
CEO
Small-Business (50 or fewer emp.)
"Turis Transformed Our Fresh Produce Distribution"
What do you like best about Turis?

We’ve been using Turis for several months now to manage our fresh produce distribution—and we couldn’t be happier with the results.

As a business dealing with perishable goods, speed, accuracy, and clarity are crucial. Turis gave us exactly that. The platform was easy to set up, and the integration with our backend systems was seamless. Our retailers now place their orders through a branded storefront that shows live inventory, personalized pricing, and order history. It’s made ordering smooth and hassle-free for everyone.

We’ve seen a noticeable drop in errors and a huge improvement in order turnaround. Our team no longer spends hours manually entering data or correcting mistakes. The system just works—and when we’ve needed help, their support team has been incredibly responsive and helpful.

Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Turis?

The only thing I’d like to see improved is a bit more flexibility in customizing the storefront layout—but overall, it hasn’t been a blocker. Review collected by and hosted on G2.com.

Jakob H.
JH
Owner
Small-Business (50 or fewer emp.)
"Great B2B platform for small busines/webshops"
What do you like best about Turis?

Easy setup, customized account that can look like you webshop. Easy to use for customers and works just great Review collected by and hosted on G2.com.

What do you dislike about Turis?

Not fully integrated with Shopify, but should be in the future Review collected by and hosted on G2.com.

CB
IT Technician
Small-Business (50 or fewer emp.)
"An easy reccomendation"
What do you like best about Turis?

The switch to Turis was made easy due to the hands-on support from the Turis team and although it's primarily built on a modern API-focused platform the Turis team were able to accomadate our requirements for an SFTP/CSV based updating process to reduce the amount of changes. Always great to have options!

We've been using Turis for around 6 months or so now and it has been mostly solid with just a couple of hiccups here and there however these are addressesed quickly by the Turis support team which has been the best part of the change for our team; it's a night and day difference compared to the support offered by our previous B2B solution.

Products are easy to browse from the retailer's side of the platform and presented on a responsive template which works well on all platforms. Review collected by and hosted on G2.com.

What do you dislike about Turis?

The manual upload/update process could be a little more robust and I would like to have the ability to customise the export settings for order CSVs within the platform however this won't be neccersary if you're taking advantage of the API. Review collected by and hosted on G2.com.

Mark Pelle N.
MN
Director of operations
Small-Business (50 or fewer emp.)
"TURIS is easy, fluid and a very nice user experience"
What do you like best about Turis?

That it is intuitive, easy for both company and customer to use, and well priced as well :-) And we get great help from TURIS to set up, implement new stuff and anything we might find we need help with. We are very satisfied. Review collected by and hosted on G2.com.

What do you dislike about Turis?

TURIS is primarily a B2B platform, which is both good, as you dont need to change what else you use as a company, but integrations to fx economic systems, shipping etc gets very important, and - if you are not a tech genius - you do rely on support from TURIS to make it work Review collected by and hosted on G2.com.

Onward _.
O_
Owner
Small-Business (50 or fewer emp.)
"A simple and powerful B2B eCommerce platform"
What do you like best about Turis?

Turis makes it easy to set up a professional B2B webshop without needing a developer. The platform is clean and user-friendly — both for us and our resellers. We especially like the ability to set custom pricing for different retailers, and how quickly we were able to go live. Customer support has been fast and helpful whenever we've had questions. Review collected by and hosted on G2.com.

What do you dislike about Turis?

There’s honestly nothing we dislike. Turis has streamlined our B2B operations and continues to deliver great value with a reliable platform and strong customer service. Review collected by and hosted on G2.com.

Daniela-Karin R.
DR
Illustrator & Greeting Card Designer | Owner & Operator of Lykkefund Paper
Arts and Crafts
Small-Business (50 or fewer emp.)
"Empowering My Wholesale Journey"
What do you like best about Turis?

The friendly and professional customer service is truly phenomenal. As someone new to wholesale and gradually building up my offering, I need flexibility and have many questions about making adjustments. It's incredibly valuable to be able to reach out and receive personalized support, rather than just being directed to a robot or a link. This level of service saves me so much time and stress, and I haven't found this kind of support on any other platform. It really makes a difference and helps me feel confident in my work. A special thanks to Viktoria for always being there to help — your guidance has been invaluable! Review collected by and hosted on G2.com.

What do you dislike about Turis?

Turis offers a lot of great functionalities, sometimes I find it a bit overwhelming to navigate through all the options. With so many features available, I occasionally lose track of my last actions or changes, which makes it harder to maintain an overview. Perhaps including a feature that tracks recent actions or settings changes could help users stay oriented. This would make it easier to stay on top of tasks and streamline the overall experience. Review collected by and hosted on G2.com.

Verified User in Sporting Goods
US
Small-Business (50 or fewer emp.)
"Smooth platform with outstanding support"
What do you like best about Turis?

The platform is intuitive, user-friendly, and straightforward for customers to navigate. Customer support has been outstanding — direct communication with the founders and their team made implementation and daily use much easier. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Uploading multiple product images at once could be more efficient. Managing large product assortments with many images required extra effort, but the support team helped resolve challenges quickly. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
AC
Mid-Market (51-1000 emp.)
"Turis: An impressive tool with great potential"
What do you like best about Turis?

- User-friendliness: The intuitive user interface of Turis allows for quick orientation and efficient work.

- Dynamic Discounts: The automatic application of discounts to specific product groups is a great feature.

- Customer Support: The customer support is exceptional. The team is always friendly, competent, and resolves issues quickly. You always feel well taken care of, understood, and supported. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Turis is already operational and shows great potential. However, with some further adjustments and optimizations, it could be even better tailored to our specific needs. Although this continuous development is time-consuming, I am convinced that with these improvements, Turis will be the perfect solution for us. Review collected by and hosted on G2.com.

MC
B2B Customer Operations Manager
Mid-Market (51-1000 emp.)
"Great B2B online platform and great team!"
What do you like best about Turis?

Turis has revolutionized our B2B customer operations, streamlining processes and significantly enhancing customer satisfaction. The platform's intuitive interface and user-friendly design have made it incredibly easy for our team to manage customer interactions. The intuitive design eliminates the need for extensive training, enabling our team to adopt the platform seamlessly.

Viktoria V., the dedicated Customer Success Specialist, has been instrumental in providing timely support and addressing any concerns. Her expertise and responsiveness have been invaluable.

The customer support team has been consistently impressive. Their prompt responses and effective solutions have exceeded our expectations. Whether it's a technical issue or a query about platform functionality, the support team is always available to assist. Review collected by and hosted on G2.com.

What do you dislike about Turis?

Nothing on note comes to mind. Sometimes we wish a new feature may be available immediately but the Turis team is always transparent about lead times and rarely moved deadlines forward. Review collected by and hosted on G2.com.

Caner A.
CA
Founder and CEO
Small-Business (50 or fewer emp.)
"Efficient and User-Friendly B2B Platform that Saves Time and Ensures Great Service"
What do you like best about Turis?

What we like best about Turis is its user-friendly and efficient design. The platform allows our B2B customers to place orders directly and seamlessly without the need for constant communication. Turis provides our customers with a complete overview of our product range and the ability to place orders immediately. This saves us significant time in our daily operations while ensuring that our customers receive excellent and hassle-free service. Review collected by and hosted on G2.com.

What do you dislike about Turis?

There isn't much to dislike about Turis, but one minor challenge can be customizing the platform to meet very specific needs or integrations, which might require extra time and effort. However, this is a rare issue and is far outweighed by the many benefits the platform provides. Review collected by and hosted on G2.com.