The G2 on TrustRadius

TrustRadius Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the authenticity of reviews on TrustRadius, finding the interface clean and user-friendly. (1 mentions)

Users value the extensive software comparisons on TrustRadius, aiding in informed decisions for their businesses. (1 mentions)

Users find detailed software comparisons on TrustRadius helpful for selecting the best tools for their business needs. (1 mentions)

Users appreciate the clean interface of TrustRadius and find the reviews to be authentic and trustworthy. (1 mentions)

Users find TrustRadius's user-friendly interface helpful for comparing software and enhancing their business processes. (1 mentions)

Users note the limited features of TrustRadius, affecting its competitiveness against more comprehensive review platforms. (1 mentions)

Users note the limited product availability on TrustRadius compared to competitors, affecting broader audience engagement. (1 mentions)

Users report issues with review handling, experiencing delays and disappointment with the reward system for submissions. (1 mentions)

Users express frustration with the reward issues, citing unfair practices and lengthy review processes without guaranteed compensation. (1 mentions)

Top Pros or Advantages of TrustRadius

1. Authenticity

Users appreciate the authenticity of reviews on TrustRadius, finding the interface clean and user-friendly.

See 1 mentions

See Related User Reviews

BC

Bradd C.

Small-Business (50 or fewer emp.)

0.0/5

"Bait and switch"

What do you like about TrustRadius?

Clean interface, reviews seem authentic.

2. Product Variety

Users value the extensive software comparisons on TrustRadius, aiding in informed decisions for their businesses.

See 1 mentions

See Related User Reviews

NJ

Nayan J.

Mid-Market (51-1000 emp.)

4.5/5

"Trustradius a great platform for software selection"

What do you like about TrustRadius?

Trustradius is a huge platform it tells me about the various software which can be integrate with our business and can be used to strengthen the busin

3. Tool Comparison

Users find detailed software comparisons on TrustRadius helpful for selecting the best tools for their business needs.

See 1 mentions

See Related User Reviews

NJ

Nayan J.

Mid-Market (51-1000 emp.)

4.5/5

"Trustradius a great platform for software selection"

What do you like about TrustRadius?

Trustradius is a huge platform it tells me about the various software which can be integrate with our business and can be used to strengthen the busin

4. Trust

Users appreciate the clean interface of TrustRadius and find the reviews to be authentic and trustworthy.

See 1 mentions

See Related User Reviews

BC

Bradd C.

Small-Business (50 or fewer emp.)

0.0/5

"Bait and switch"

What do you like about TrustRadius?

Clean interface, reviews seem authentic.

5. User Interface

Users find TrustRadius's user-friendly interface helpful for comparing software and enhancing their business processes.

See 1 mentions

See Related User Reviews

NJ

Nayan J.

Mid-Market (51-1000 emp.)

4.5/5

"Trustradius a great platform for software selection"

What do you like about TrustRadius?

Trustradius is a huge platform it tells me about the various software which can be integrate with our business and can be used to strengthen the busin

Top Cons or Disadvantages of TrustRadius

1. Limited Features

Users note the limited features of TrustRadius, affecting its competitiveness against more comprehensive review platforms.

See 1 mentions

See Related User Reviews

SM

Shirley M.

Mid-Market (51-1000 emp.)

5.0/5

"Transforming Business Tech Buying with TrustRadius – Insights, Confidence, Results"

What do you dislike about TrustRadius?

TrustRadius competes with other review sites like G2 and Capterra, which may have more comprehensive databases or higher traffic. This could impact Tr

2. Limited Product Availability

Users note the limited product availability on TrustRadius compared to competitors, affecting broader audience engagement.

See 1 mentions

See Related User Reviews

SM

Shirley M.

Mid-Market (51-1000 emp.)

5.0/5

"Transforming Business Tech Buying with TrustRadius – Insights, Confidence, Results"

What do you dislike about TrustRadius?

TrustRadius competes with other review sites like G2 and Capterra, which may have more comprehensive databases or higher traffic. This could impact Tr

3. Review Issues

Users report issues with review handling, experiencing delays and disappointment with the reward system for submissions.

See 1 mentions

See Related User Reviews

BC

Bradd C.

Small-Business (50 or fewer emp.)

0.0/5

"Bait and switch"

What do you dislike about TrustRadius?

Gets their reviews via bait and switch. They often take an hour or longer and require intimate knowledge of a product, but then they publish the revie

4. Reward Issues

Users express frustration with the reward issues, citing unfair practices and lengthy review processes without guaranteed compensation.

See 1 mentions

See Related User Reviews

BC

Bradd C.

Small-Business (50 or fewer emp.)

0.0/5

"Bait and switch"

What do you dislike about TrustRadius?

Gets their reviews via bait and switch. They often take an hour or longer and require intimate knowledge of a product, but then they publish the revie

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NJ

Nayan J.

Business Development Manager

Mid-Market (51-1000 emp.)

2/9/2025

"Trustradius a great platform for software selection"

4.5/5

What do you like best about TrustRadius?

Trustradius is a huge platform it tells me about the various software which can be integrate with our business and can be used to strengthen the business process. Trustradius software comparisons are great and very detailed resulting any small medium big business owners can read them and select the best software tools through trust radius. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

So far I haven't found anything to dislike about trustradius is very keen to to verify their users and try to give the honest reviews. Review collected by and hosted on G2.com.

What problems is TrustRadius solving and how is that benefiting you?

Being a BDM in. Fashion industry i need really those software and platform who boosts our business sales and give a overall growth to our business. There so many software tools I have suggested to my company with the help of trustradius. It's a great platform for business owners freelancers and coworkers. Review collected by and hosted on G2.com.

BC

Bradd C.

Senior Software Developer

Small-Business (50 or fewer emp.)

3/27/2025

"Bait and switch"

0/5

What do you like best about TrustRadius?

Clean interface, reviews seem authentic. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

Gets their reviews via bait and switch. They often take an hour or longer and require intimate knowledge of a product, but then they publish the review but send an email saying it wasn't good enough for a reward. Review collected by and hosted on G2.com.

SM

Shirley M.

Logistics and Transportation Manager

Mid-Market (51-1000 emp.)

11/14/2024

"Transforming Business Tech Buying with TrustRadius – Insights, Confidence, Results"

5/5

What do you like best about TrustRadius?

Since the description ends with “Our Values,” listing these values briefly would add a personal touch and attract customers and employees who align with the company’s mission. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

TrustRadius competes with other review sites like G2 and Capterra, which may have more comprehensive databases or higher traffic. This could impact TrustRadius's ability to capture a broad audience in a competitive review site landscape. Review collected by and hosted on G2.com.

What problems is TrustRadius solving and how is that benefiting you?

Need for Product Improvement Feedback

Solution: TrustRadius captures customer feedback that technology companies can use to improve their products, based on real user experiences and constructive criticism.

Benefit: As a tech brand, this feedback helps you understand user pain points and potential feature gaps, enabling you to enhance your offerings and stay competitive in the market. Review collected by and hosted on G2.com.

TG

TUREEN PUNIT G.

Corporate Trainer

Mid-Market (51-1000 emp.)

1/22/2024

"TrustRadius Review"

4/5

What do you like best about TrustRadius?

TrustRadius is one of the best platforms to find user reviews and real-world insights on various business software and services. It helps users make software purchase decisions by providing authentic and unbiased user reviews. It has an intuitive interface and is easy to use. We use it regularly to find the software that best suits our needs. Its customer support provides help promptly. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

TrustRadius does not cover all sorts of software and services, hence limiting the platform's utility for users who are seeking reviews on niche or less common products. Review collected by and hosted on G2.com.

What problems is TrustRadius solving and how is that benefiting you?

We use TrustRadius regularly to read user reviews, vendor comparisons, and product research purposes. We use comparison tools available on TrustRadius to multiple software and vendors before making the purchase decision. We also share our reviews and insights about the software we use on TrustRadius to help other users take informed decisions. Review collected by and hosted on G2.com.

AJ

Apeksha J.

Hospital Manager

Enterprise (> 1000 emp.)

9/8/2023

"A platform that gives Great Analysis of different software"

4/5

What do you like best about TrustRadius?

Trustradius is a website cum platform where I get information about various software for example billings, employee management, cyber security, etc. Trustradius helps me as a user to select the best product for the required business purposes. It collects and displays the overview of the software its user reviews and feedback, pros and cons of the software. Trustradius reviews are thorough and detailed to make decisions even better for the purchase of any software for our business utilization, It's a great platform to choose software for different domains. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

There is nothing to dislike about Trust Radius it's an awesome platform for selecting the best software according to our needs and fits our price range. Only one suggestion It would be a great option if Trustradius could provide us reviews in the form of videos where details of login and using experience could be recorded It can be more beneficial to us for understanding more clearly the work performance of the software. Review collected by and hosted on G2.com.

What problems is TrustRadius solving and how is that benefiting you?

I have used TrustRadius for various purposes I work in a hospital where we need to enhance our marketing performance with the help of trust radius I have shortlisted a few of the best marketing tools. Trustradius user login is amazing it gives you the best software list according to my search and then individually I can go through their user experiences ultimately it helps to select the precise product according to the needs. Review collected by and hosted on G2.com.

RU

Rupesh U.

Manager

Small-Business (50 or fewer emp.)

3/18/2024

"Trust radius"

5/5

What do you like best about TrustRadius?

Review selection range is varies and provide wide range of selection procedure. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

As of now the length of review options are high so it's taking too much time. Review collected by and hosted on G2.com.

DM

Dnyanoba M.

Deputy Manager

Enterprise (> 1000 emp.)

2/24/2023

"Trustradius for software reviews"

4.5/5

What do you like best about TrustRadius?

We can get a lot of software reviews on TrustRadius from where we can find the right software and accordingly we can decide to buy a software. We can contribute our review also on this platform. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

Most of the reviews on the TrustRadius are repeated and user interface also diificlt. TrustRadius can work on user interface and dashboard for ease of understanding. Review collected by and hosted on G2.com.

HN

Haris N.

Small-Business (50 or fewer emp.)

8/22/2023

"They don't accept negative reviews and they don't tell you why they won't publish it."

0/5

What do you like best about TrustRadius?

Nothing. Using the site also takes lot of time. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

I took lot of time to review about Zoom where I am a paid customer. But TrustRadius rejected the review without giving me proper reasons. Review collected by and hosted on G2.com.

US

Verified User in Staffing and Recruiting

Mid-Market (51-1000 emp.)

3/28/2023

"Trust is in their name but not in Incentive"

3.5/5

What do you like best about TrustRadius?

No doubt, TrustRadius is one of the leading sites for honest reviews. They let user to give detailed reviews on the product they are reviewing. It provides unbiased data to help the decision-makers to go for good and worthy ROI products. Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

The only problem with TrustRadius is they lure with incentivized reviews but when it comes to deliver that they creat unnecessary confusion to just declining to give the gift cards. So many ifs and buts in providing a reviewer with a Gift Card Review collected by and hosted on G2.com.

SC

Shouvik C.

Mid-Market (51-1000 emp.)

2/21/2023

"SATISFIED WITH MODEL"

5/5

What do you like best about TrustRadius?

THIS IS ONE OF THE MOST EASY TO USE PORTAL WE USE IT TO PROFILE CLIENT IT MAKES THE JOB REALLY EASY AND ALSO IT HELPS IN GIVING A BETTER DECISION MAKING RESPONCE MORE OVER I HIGHLY RECOMEND THIS TO ALL THE WORK PLACE Review collected by and hosted on G2.com.

What do you dislike about TrustRadius?

WHAT I FEEL IS THE INTEGRATION WITH THE CRM CAN BE A BETTER WAY AS IT IS A LITTLE COMPLEX BUT THEN THE DEPLOYMENT CAN BE IMPROVISED BY FINDING A BETTER INTEGRATION MODEL Review collected by and hosted on G2.com.