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Ubiquiti Network Management System

By Ubiquiti Networks

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Ubiquiti Network Management System Reviews & Product Details

Ubiquiti Network Management System Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

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Ubiquiti Network Management System Reviews (36)

Reviews

Ubiquiti Network Management System Reviews (36)

4.5
36 reviews

Pros & Cons

Generated from real user reviews
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Jacob  W.
JW
IT & Integration Specialist (Network Administrator)
Small-Business (50 or fewer emp.)
"Ubiquiti is amazing"
What do you like best about Ubiquiti Network Management System?

I love that they keep their prices reasonable, and the quality of their products is very high. The interface is easy to use compared to legacy type systems. Installing the devices has always been super easy. Customer support is excellent. And my favorite, they have recently opened up their Security camera platform to allow third-party cameras to connect to the system, I still prefer Ubiquity cameras, but it's an awesome feature. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I have had issues when updating the firmware on my UDM Pro SE where the firmware fails and I have needed to recover the device. I've done this twice and the documentation on the process is not accurate. What it came down to, was the display on the front not displaying what it should when booting into recovery mode. This needs to be fixed. Review collected by and hosted on G2.com.

Danilo D.
DD
Technical Support Analyst
Government Administration
Enterprise (> 1000 emp.)
"Effortless SSID Management with an Exceptionally User-Friendly Interface"
What do you like best about Ubiquiti Network Management System?

Facilitating the management of SSID networks used by the corporation, through a very user-friendly interface for the end user. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Nothing at the moment that discredits the use of the Ubiquiti interface Review collected by and hosted on G2.com.

Russel M.
RM
Network Administrator
Small-Business (50 or fewer emp.)
"One-Stop Shop for Network Infrastructure Management"
What do you like best about Ubiquiti Network Management System?

The visual interface is quite intuitive, and data can be sorted in a variety of ways, including through built-in metrics and regular reports on aspects of network operation which the small-scale or less experienced user wouldn't even know to ask for.

Adoption and provisioning (automatic configuration to work in your network) of new devices like UniFi security cameras, security gateways, Wi-Fi access points, and UniFi phones is a snap, making implementation of network expansions and integration of new equipment simple and easy.

A daily scan of the network console, from a web browser or a mobile device app, keeps you on top of your network health, and premium support plans are available for those who need product experts to be immediately available. If you have experienced and knowledgable staff, you can avoid the additional support costs. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

If you're accustomed to more fine-grained management systems, like those with popular command-line interfaces for configuration, you might find that some of the features that you expect to have available to you aren't immediately accessible through the GUI. SSH access is required to get to these options, using standard Linux command line tools, with the full array of configuration options.

Hot, automatic network failover between gateway and router devices is not yet ready for prime time, but is being worked on. If you need this to function without human intervention, it's not there yet.

Support is available through forum posts only, and is quite sparse, unless you pay for the premium support package. Although the user community on the forums is quite knowledgable and helpful, the best support doesn't come without a cost.

Be aware that this system works only with Ubiquiti's own UniFi branded equipment, and while devices from other manufacturers can be seen in the list of network endpoints, they can't be managed (aside from DHCP reservation). Even Ubiquiti's UISP and Edge Router lines cannot be managed by this system, so be sure that anything you buy (https://store.ui.com) is compatible.

If you didn't purchase your equipment DIRECTLY through the UniFi store, you won't get warranty RMA support from the company, and will have to go back to the vendor from which you purchased the hardware for any replacements. Bear this in mind when shopping. Many devices are chronically sold out, and come back into stock infrequently and for very short periods of time. Get on the email alert list for these if you need them and aren't willing to pay scalper-level prices (often up to double) for them. Review collected by and hosted on G2.com.

BS
IT MSP Consultant
Mid-Market (51-1000 emp.)
"Love the Ubiquiti product as a whole"
What do you like best about Ubiquiti Network Management System?

Ease of use and simplicity in managing mutiple client sites. Between switches, access points, gatways, cameras, their product has been awesome for our business and clinets.

Implementation is fairly easy even when segmentaing out mutiple networks. Changing network override and managing VLAN is a breeze.

Muti tenant management is awesome. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I have noticed when locations have cabling issues, it seems to brick the UniFi switches.

Outside of that slight issues, the product has been awesome. Review collected by and hosted on G2.com.

BP
Mid-Market (51-1000 emp.)
"Unifi Network Platform"
What do you like best about Ubiquiti Network Management System?

Everything. It's relatively easy to set up and understand. It integrates easily, is easily maintained and a reasonable cost. The networking platform allows the integration of VoIP and security cameras with ease. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

Their support can be a little opaque and tough to get a response from. The community is excellent though and you can usually find the support you need through the community forums. They have staff who monitor the forums and chime in with help as well. Review collected by and hosted on G2.com.

Vaibhav P.
VP
video editor
Small-Business (50 or fewer emp.)
"UBiQuati: The Ultimate Solution for Network Infrastructure Management"
What do you like best about Ubiquiti Network Management System?

UBiQuati is designed to provide users with centralized management of their network infrastructure, including wired and wireless devices.

It offers a user-friendly interface that allows users to monitor and configure their networks.

It provides detailed analytics and reporting features to help users optimize their network performance. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

UBiQuati does not offer as much customization as other network management platforms, limiting their ability to tailor the platform to their specific needs.

UBiQuati can be relatively expensive compared to other network management platforms, which can be a drawback for small businesses or individual users. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Mid-Market (51-1000 emp.)
"Fast and easy management network system"
What do you like best about Ubiquiti Network Management System?

The simplicity of the system makes configuring network devices a quick and trivial task. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

The system is at times too simple and lacks some capabilities for the time being. Review collected by and hosted on G2.com.

Federico  Z.
FZ
Jefe de sistemas
Newspapers
Mid-Market (51-1000 emp.)
"Easy to use"
What do you like best about Ubiquiti Network Management System?

Its very easy to use, all you need is in the management Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

the captive portal is not easy to deploy Review collected by and hosted on G2.com.

José F.
JF
IM Manager - Central Amer and Caribbean en Wärtsilä
Oil & Energy
Enterprise (> 1000 emp.)
"One of the best tool for networking"
What do you like best about Ubiquiti Network Management System?

The best thing I see is the graphic and simple way to administer, manage the network resources provided by the tool. Easy to start and deploy for any type of business. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

For now, nothing to add or change, the tool is in. constantly updating. Review collected by and hosted on G2.com.

NO
ICT Consultant
Small-Business (50 or fewer emp.)
"Excellent for Wifi Management"
What do you like best about Ubiquiti Network Management System?

Ubiquiti consistently releases updates for all its product lines. This is important in today's networks, where the risk of a cyber attack or exploit is high. Review collected by and hosted on G2.com.

What do you dislike about Ubiquiti Network Management System?

I dislike the routing products. I find their routing products aren't quite as full-featured as that of the product offerings from other vendors of a similar size. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

12 months

Average Discount

5%

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