Upshift Reviews & Provider Details

Upshift Product Details

Upshift is an on-demand staffing platform connecting businesses to its high quality, pre-vetted, W2 workforce. Upshift's strict vetting procedures and accountability processes lead to success rates of over 95%, over double the industry average of 40%. Upshift helps businesses staff hourly roles in the hospitality, light industrial, and clerical sectors. Upshift is backed by Indeed.com/Recruit Holdings.

Provider Website

Seller

Upshift

Discussions

Upshift Community

Languages Supported

English

Locations Serviced

United States

Provider Description

Upshift is an innovative on-demand staffing platform that connects businesses with pre-screened W2 employees for both short-term shifts and long-term positions. Operating primarily through a user-friendly mobile app, Upshift serves a diverse range of industries, including hospitality, manufacturing, and events. By leveraging technology, Upshift streamlines the hiring process, offering businesses a more efficient and cost-effective alternative to traditional staffing agencies. The platform's rigorous screening process ensures that only 15% of applicants are accepted, guaranteeing high-quality staff for its clients. With a 96% success rate in fulfilling staffing requests, Upshift has positioned itself as a reliable and efficient solution for businesses looking to meet their hourly staffing needs. Key Features and Functionality: - Flexible Shift Posting: Businesses can post, edit, or cancel shifts instantly, allowing for real-time adjustments to staffing needs. - Transparent Pay Rates: Employers have the autonomy to set pay rates, ensuring alignment with budgetary constraints and market standards. - Candidate Selection: Access to detailed candidate profiles, including bios, experience, and ratings from other businesses, facilitates informed hiring decisions. - Shift Management: Real-time visibility into who is coming to work, with the ability to favorite top performers and block those who are not a good fit, helps build a reliable team. - Mobile Accessibility: A dedicated mobile app enables managers to oversee shifts and workers on the go, enhancing operational flexibility. Primary Value and Solutions Provided: Upshift addresses the common challenges associated with traditional staffing methods by offering a tech-driven solution that enhances hiring control and transparency. The platform empowers businesses to efficiently manage their staffing needs, reduce reliance on conventional staffing agencies, and build a flexible team of returning contractors. By providing access to a pool of pre-screened, high-quality workers, Upshift helps businesses maintain operational continuity and adapt to fluctuating labor demands with ease.

Overview by

Alex Pantich (Changing the World One Shift at a Time)

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Upshift Media

Upshift Demo - Stop Retraining, Find Workers that Return.

Build a Team of Trained, Engaged Talent Pool with a 91% Return Rate in 30 Days

Upshift Demo - Tired of Low Quality Temps? Find Vetted, Motivated Workers with 90% Job Success Rate and Under 2% No-call, No-show Rate

Our workers’ job success rate is double the industry average. New sourcing channels, vetting, strict disciplinary policies and Upshifters’ motivation – that’s how Upshift delivers high-caliber staff.

Upshift Demo - See Who Is Coming to Your Shifts: Profiles, Ratings, and Past Experience.

Finding hourly workers shouldn’t be challenging or unpredictable. Choose your pay rate, see who applies and get peace of mind by knowing who is coming.

Upshift Demo - Your Rep Is There to Help You Tackle Any Staffing Challenge.

The life of a hiring manager can be stressful. We're committed to making staffing one less thing to worry about. Get help quickly from your rep, even on the weekends.

Upshift Demo - Upshift Has Redefined the Broken Staffing Model

The old-school staffing model has left many gaps, manually posting job reqs, trying to get ahold of a recruiter, paper timesheets… That’s why a staffing revolution is happening. Hiring managers are already using new tech-enabled staffing solutions to take back control, save time and fill shifts w...

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Upshift for Fulfillment, Distribution & Manufacturing

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IS

Iriana S.

IT Recruiter / Global Talent Sourcer

Mid-Market (51-1000 emp.)

8/26/2025

"Upshift for me is a Sweet Way to Make Extra Cash!"

4/5

What do you like best about Upshift?

The wide selection and the rating system Review collected by and hosted on G2.com.

What do you dislike about Upshift?

I’d love to see more suitable jobs and higher pay at times Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Yes, this app definitely competes with the other ones I use. I check it almost every day for new opportunities to earn extra money Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

I like that there are plenty of jobs to pick from, and I can work whenever it fits my schedule Review collected by and hosted on G2.com.

SZ

Stephanie Z.

Small-Business (50 or fewer emp.)

11/13/2024

"Preofessional, Helpful and Responsive"

5/5

What do you like best about Upshift?

Upshift is a pleasure to work with. Their customer service is very responsive and my account manager is fantastic, Azra is always on top of my needs and works to make sure we are always covered. I love that when I create a shift that I can select the rate of pay for the position and not have to do the math to amke sure I am listing the position at the correct rate (minus fees) . Review collected by and hosted on G2.com.

What do you dislike about Upshift?

it is a bit tough operationaly speaking because we have multiple units associated with our account. They're all managed by different managers and the invoices only go to one person even though each account is assigned to a different manager. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Havea great conversation with your account manager so you can both learn how to create a situation for success with your specific business. als, Verify with your upshifters that they are punching in and out. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Upshift is helping us to fill a labor shortage as we look to fill those spots on a more permanent basis. Review collected by and hosted on G2.com.

AC

Alexander C.

Games Manager

Enterprise (> 1000 emp.)

10/30/2024

"Staffing Solutions Done Right"

5/5

What do you like best about Upshift?

The convenience of being able to reach out and get shifts filled ina short time frame. It's usually best to post those shifts at least a week in advance, but we've also had last minute day of/day before shifts get posted and filled. It's very convenient and quick. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

All in all the service is extremely helpful. The only downside is the ability for upshifters to cancel their shifts the day of mere moments before their shift start time. Sometimes this leaves us with expecting the help and not receiving it, but then again that's something controlled by personnel and not service. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Great, easy solution to temporary staffing needs. If you're looking for long term staffing I'll always recommend hiring on your own, but for temporary staffing they're perfect. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Azra Hajdar from Upshift has been extremely helpful and instrumental to our Success in filling our staffing needs during the holiday season. She's persistent, kind, and above all else gets the job done. Thanks to Azra and Upshift we were fully staffed during our busiest times. During this time of year we struggle to get staff and upshift helps negate the damage done by helping our last minute calls for help. Excellent service and care, thank you! Review collected by and hosted on G2.com.

SD

Shelley D.

Enterprise (> 1000 emp.)

4/23/2024

"Do not hesitate to Upshift :)"

5/5

What do you like best about Upshift?

The best thing for me is not only the pool of reliable part-time and at times full-time help. I love that Zach our Sr. Account Manager is always so helpful. Even when I know I may have bothered him more than I should, he never hesitates to listen and will help in any way he can. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

The things I dislike about Upshift - It has more to do with the website. Now, I may just be missing something, but it seems that I have to post a job then I invite the temps that I want. To me, it would make more sense to invite the temps or your upshifters before posting. For example, I had a job to post, which I did, and then I invited my upshifters and it ended up with 4 or 5 hires for a 2 position shift. The system does not stop taking the temps since I had both temps at the moment of posting taking the shift in addition to the temps I invited. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

I have found that trying to keep your upshifters regularly helps in so many ways. Not only do they understand the job they also know of other Upshifters who may be a great fit for our team. I will respect and trust their opinion as they are the ones who will have to work with each other, so I can't imagine they would suggest someone unreliable or a little lazy as they would have to pick up the slack. Respect your team and they will respect you. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

I am the Director of Catering for Cisco Systems in Atlanta. We hold several events almost daily covering 5 floors. Upshift has top-notch talent. The temps I have hired over the past year have been a joy working with. Friendly, talented, efficient, and observant, are all things that I look for in the future employee. Thank you Upshift! Review collected by and hosted on G2.com.

OF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

1/3/2024

"UpShift consistently provides reliable, dedicated workers"

4.5/5

What do you like best about Upshift?

Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding retention of people, for example (based on their own research and surveys of Upshifters). Review collected by and hosted on G2.com.

What do you dislike about Upshift?

We have had some trouble with new Upshifters. It can be a coin flip to bring in someone who has no previous shifts worked. They tend to cancel on us far more often than veterans do. This can be a Catch-22, because new workers don't become reliable veterans if no one gives them a chance. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Upshift is great both for short-term/single-shift help and for temp-to-hire. Be as detailed as you can be (and accurate, of course) in your description of the work, the location/how to get into the building, the dress code, etc. Driving directions and a facility map can be helpful as well. If you post your upcoming shifts on a consistent schedule (I tend to post on Thursday nights for the following week) you will have more success getting repeat Upshifters who you like. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

We see a consistently high-quality pool of associates, including people with relevant experience. Some already have full-time work and are simply supplementing their income on occasion. Others have worked their way into full-time positions with us. On occassion, we have seen a quick hit of 2-3 associate call-offs among our full-time crew and I have been able to post a shift to Upshift and fill it within a couple of hours - sometimes even faster. Review collected by and hosted on G2.com.

JW

jonathan w.

F&B Director

Mid-Market (51-1000 emp.)

4/23/2024

"F&B Director"

5/5

What do you like best about Upshift?

The ability to copy previous orders and star favorite employees so they can return. It really cuts down on the training time and helps with efficiency. Ordering in the app or on the website takes 1 minute! Review collected by and hosted on G2.com.

What do you dislike about Upshift?

It took a little bit of time to build up a good amount on prefereed employees Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Rate the employees after each shift and attempt to work with the same ones agian Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

The app making ordering temp labor so easy,and getting the same great employees is such a help. The ability to favorite employees we like helps us build a bench of employees that we enjoy having here and do a great job Review collected by and hosted on G2.com.

EP

Eric P.

Small-Business (50 or fewer emp.)

4/23/2024

"The most consistent temp company we have used"

4/5

What do you like best about Upshift?

The ability to put together a team of people that do a good job for you is very helpful. The ability to block underperforming people from coming back is also helpful. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

Some shifts are tough to fill with demands in the area (specifically weekends). Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Make sure to "favorite" the staff you want to come back, and tell them when you typically post shifts so they can look for the notifications and sign up. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

We (like most other private clubs) have staffing issues that don't allow us to give our Members the best experience. Upshift is helping fill our banquest server and food runner needs. Review collected by and hosted on G2.com.

CB

Cynthia B.

Enterprise (> 1000 emp.)

11/13/2024

"Great interactions"

5/5

What do you like best about Upshift?

The ease of requesting additional help, not only has it been easy but with the help of or Upshift support person Art Villegas things are fast and he doesn't mind last minute requests for help. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

not being able to switch times last minute. My company has many last minte things pop up and to switch peoples times costs money, even for the same people for only an hour or two difference. Review collected by and hosted on G2.com.

KA

Katie A.

Mid-Market (51-1000 emp.)

10/30/2024

"Upshift Experience Review"

5/5

What do you like best about Upshift?

Upshift is easy to navigate on the website. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

As with anything call offs can be an issue because you are using this to fill in open shifts and when they call off it's hard to find someone to replace that. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Rate your upshifters as it helps if they do a good job as well as let's the company know how their performance on the job is. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Upshift is helping to fill in positions that we cannot fill last minute or to help suppliment our staff during busy seasons in a pinch. Review collected by and hosted on G2.com.

BF

Brent F.

Mid-Market (51-1000 emp.)

10/30/2024

"Great staff helping employers fill their needs"

5/5

What do you like best about Upshift?

The open lines of communication. The group listens to the needs of the business and tries to fix any issues quickly. Review collected by and hosted on G2.com.

What do you dislike about Upshift?

Nothing. I love this service, they are quick to respond and do a fantastic job. Review collected by and hosted on G2.com.

Recommendations to others considering Upshift:

Be open about what your business needs are and trust that they understand and are here to help meet those goals. Review collected by and hosted on G2.com.

What problems is Upshift solving and how is that benefiting you?

Whenever we struggle to get someone to apply for a shift, Upshift has no problem stepping in and pushing out alerts to try and help get word out. Review collected by and hosted on G2.com.