Upsiide Reviews & Product Details

Some of the features or benefits of Upsiide that I appreciate the most are the unique respondent experience that generates a new metric called the Idea Score, the methodologies purpose-built for innovation testing, the data modelling and reporting dashboards that reveal strategic insights and opportunities, the access to 44M global respondents and the ability to target them with custom questions, and the affordable pricing plans that allow for testing as many ideas as needed. Review collected by and hosted on G2.com.

Some of the areas or aspects of Upsiide that I think could be improved or enhanced are the transparency and validation of the Idea Score and how it compares to other metrics in the market, the flexibility and customization of the study design, question types, and stimuli formats, the user-friendliness and navigation of the platform, uploading the stimuli, and downloading the reports, and the reliability and quality of the data, panel representation, and technical support. Review collected by and hosted on G2.com.

Upsiide's interface is incredibly user-friendly for researchers, stakeholders and respondents alike. I have used this tool personally to inform and provide direction for both strategic and tactical objectives. Review collected by and hosted on G2.com.

As with all DIY platforms, Upsiide requires researchers and stakeholders to set aside time to both build and analyse studies. However, their talented team of client support and researchers are always available to provide meaningful support. Review collected by and hosted on G2.com.

There are a lot of templates to start from, which makes things efficient - yet they're all still customizable to my needs. We're using the tool in a lot of different ways. Review collected by and hosted on G2.com.

Sometimes it can be buggy - occasionally something isn't working right or as expected, but usually a quick note to the team or a screen refresh does the trick in fixing the issue. Review collected by and hosted on G2.com.

I love the entire user experience from the test-taker's end. It makes the experience fun as well as also easy to understand and explain methodology-wise. I think the data visualizations are also fun to look at. Review collected by and hosted on G2.com.

The limited descriptions for the metrics measured such as Interest, Commitment, and Idea. They are a little difficult to interpret for different settings that we used this data far. Additionally, it is pretty pricey for the offering. Also, the inability to data cut the Idea Screen by the Recall Questions limits our ability to generate meaningful insights. Review collected by and hosted on G2.com.

I enjoyed how easy it was to build the surveys and how easy it was respondents to use. Review collected by and hosted on G2.com.

The payment terms and the fact that they don't work with market research firms anymore. Review collected by and hosted on G2.com.

UPs:

- Cloud-based reports/metrics that are available 24/7 as needed;

- SMEs to assist with design/development and analysis. Review collected by and hosted on G2.com.

Try as I might, I cannot think of anything; the team & experience ticked all the boxes. Review collected by and hosted on G2.com.

Easy to use and generate valuable insights for your organization Review collected by and hosted on G2.com.

It would be helpful if it was easier to download all of the raw data for your own analysis as well Review collected by and hosted on G2.com.

User-friendly, incredibly fast turnaround for results. Visually pleasing, gives us insights to fine-tune our innovation process. Review collected by and hosted on G2.com.

Wish it wasn't subscription-based but had the opportunity to pay per study Review collected by and hosted on G2.com.

The platform is flexible enough for us to create and run surveys to provide us with a wide variety of insights. We use every type of question to inform our survey strategy! Review collected by and hosted on G2.com.

My team would like to have the ability to download the whole survey in a PDF or presentation format. Downloading one by one is not effecient. Would be excellent to have a basic ranking as well. Review collected by and hosted on G2.com.

An easy experience to build a quick experiment, get data on the same day, and move on in the qualitative/quantitative journey to validate assumptions. Review collected by and hosted on G2.com.

I missed some features on the platform like: Understand better consumer segmentation of my sample or being able to run a second test with the same sample that answered something specific. Review collected by and hosted on G2.com.