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Xplor Spot

By Xplor Technologies

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Xplor Spot Reviews & Product Details

Xplor Spot Product Details
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Xplor Spot Reviews (13)

Reviews

Xplor Spot Reviews (13)

4.9
13 reviews

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Shen M.
SM
Small-Business (50 or fewer emp.)
"Fast and Easy"
What do you like best about Xplor Spot?

The user interface is not only very easy to learn but also easy to teach to new employees, reducing employee mistakes and turnover. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

The tech support is sometimes very hit or miss. Review collected by and hosted on G2.com.

MG
Operations Analyst
Mid-Market (51-1000 emp.)
"SPOT is the premier drycleaning POS and business management solution."
What do you like best about Xplor Spot?

Spot has the features and configuration options to help make our drycleaning business efficient and profitable. Their industry expertise and willingness to listen to their customers translates into a product that we can really use. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

Because SPOTs product has been around for decades, modernizing the interface and background technology is a big undertaking and can take some time. But I will say they seem committed to transferring their best solutions to a new platform amd innovating solutions for modern business requirements. Review collected by and hosted on G2.com.

TR
Manager
Small-Business (50 or fewer emp.)
"Easy to Use & Teach"
What do you like best about Xplor Spot?

The interface is so easy to use. Once you know the basics, it's easy to navigate for more in depth steps. Also, training new staff members on Spot has been far easier than previous POS programs I have used/trained on. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

I would like to see the Customer Order History button available on more screens. Although, I do know that the new program, Connect, will have this option. Also, it would be great is there were more options to use 10 keys and shortcut commands. It was be fabulous if the Coupon/Reward button had a shortcut key. Review collected by and hosted on G2.com.

Heather S.
HS
Owner
Small-Business (50 or fewer emp.)
"Best dry cleaning software hands down!"
What do you like best about Xplor Spot?

It's designed by actual operators. Support staff is amazing! Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

No major downsides expect if internet goes down you are down. Review collected by and hosted on G2.com.

Jason J.
JJ
Global Partner Manager
Small-Business (50 or fewer emp.)
"Very customer friendly"
What do you like best about Xplor Spot?

I have worked with the team at Xplor Spot for a couple of years now. They are extremely customer oriented. They are all about building a product that drives value for your business. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

Nothing that I can think of as of today. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Small-Business (50 or fewer emp.)
"Great tool for our business!"
What do you like best about Xplor Spot?

So many options to customize to suit our business and great support team. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

The support hours are after our plant begins in the morning. Review collected by and hosted on G2.com.

CL
District manager
Mid-Market (51-1000 emp.)
"Easy to operate"
What do you like best about Xplor Spot?

Quick and easy to operate while using the system. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

Everything was self explanatory no problems with explor Review collected by and hosted on G2.com.

Brian H.
BH
Vice President
Mid-Market (51-1000 emp.)
"Spot POS Review"
What do you like best about Xplor Spot?

The customer support we receive has always been terrific. Nicole is GREAT!! Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

$25.00 processing fee for each of my 20+ locations. Review collected by and hosted on G2.com.

Tracy T.
TT
Director of Marketing and Technology
Mid-Market (51-1000 emp.)
"SPOT is Hands Down the Best"
What do you like best about Xplor Spot?

The ability to customize the software for specific business departments. Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

Nothing. It's great and always getting better. Review collected by and hosted on G2.com.

Kyle E. N.
KN
SVP Business Development, Compliance
Mid-Market (51-1000 emp.)
"The Undisputed King Of Dry Cleaning Technology"
What do you like best about Xplor Spot?

The product, the people, and the service Review collected by and hosted on G2.com.

What do you dislike about Xplor Spot?

I have no complaints however when I hear them it's generally about slow support Review collected by and hosted on G2.com.

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