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123FormBuilder

By 123FormBuilder

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123FormBuilder Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users praise the knowledgeable and prompt customer support of 123FormBuilder, enhancing their overall experience seamlessly. (2 mentions)
Users value the customizability of 123FormBuilder, enabling tailored forms and organization for diverse client needs. (2 mentions)
Users value the easy integrations of 123FormBuilder, enhancing functionality and collaboration with external systems effortlessly. (2 mentions)
Users appreciate the native SFDC integration and intuitive design of 123FormBuilder for custom functionalities. (2 mentions)
Users value the native SFDC integration of 123FormBuilder, enhancing customization and efficiency for their needs. (2 mentions)
Users experience delays due to bugs in form development and issues with URL redirects during updates. (1 mentions)
Users often face form complexity issues, particularly with bugs and difficulties in URL redirect assignments during updates. (1 mentions)
Users experience occasional bugs and inconvenient URL redirect issues during form development with 123FormBuilder. (1 mentions)
Users find the lack of guidance in adding new users to 123FormBuilder frustrating and time-consuming. (1 mentions)
Users find the learning curve steep when adding new users in 123FormBuilder, leading to delays in setup. (1 mentions)

5 Pros or Advantages of 123FormBuilder

1. Customer Support
Users praise the knowledgeable and prompt customer support of 123FormBuilder, enhancing their overall experience seamlessly.
See 2 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you like about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you like about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of option

2. Customizability
Users value the customizability of 123FormBuilder, enabling tailored forms and organization for diverse client needs.
See 2 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you like about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you like about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of option

3. Easy Integrations
Users value the easy integrations of 123FormBuilder, enhancing functionality and collaboration with external systems effortlessly.
See 2 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you like about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you like about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of option

4. Features
Users appreciate the native SFDC integration and intuitive design of 123FormBuilder for custom functionalities.
See 2 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you like about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you like about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of option

5. Integrations
Users value the native SFDC integration of 123FormBuilder, enhancing customization and efficiency for their needs.
See 2 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you like about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms. I can't say en

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you like about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of option

5 Cons or Disadvantages of 123FormBuilder

1. Delays
Users experience delays due to bugs in form development and issues with URL redirects during updates.
See 1 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you dislike about 123FormBuilder?

From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa

2. Form Complexity
Users often face form complexity issues, particularly with bugs and difficulties in URL redirect assignments during updates.
See 1 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you dislike about 123FormBuilder?

From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa

3. Form Design
Users experience occasional bugs and inconvenient URL redirect issues during form development with 123FormBuilder.
See 1 mentions

See Related User Reviews

MK

Michael K.

Small-Business (50 or fewer emp.)

5.0/5

"The "Canva" of form builders"

What do you dislike about 123FormBuilder?

From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pa

4. Lack of Guidance
Users find the lack of guidance in adding new users to 123FormBuilder frustrating and time-consuming.
See 1 mentions

See Related User Reviews

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you dislike about 123FormBuilder?

As a 123FB admin, figuring out how to add new users took a bit too long.

5. Learning Curve
Users find the learning curve steep when adding new users in 123FormBuilder, leading to delays in setup.
See 1 mentions

See Related User Reviews

Liam L.
LL

Liam L.

Mid-Market (51-1000 emp.)

5.0/5

"123FormBuilder is an affordable, intelligent form builder in Salesforce"

What do you dislike about 123FormBuilder?

As a 123FB admin, figuring out how to add new users took a bit too long.

123FormBuilder Reviews (171)

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Reviews

123FormBuilder Reviews (171)

View 1 Video Reviews
4.5
171 reviews
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SHUBHAM P.
SP
Product manager
Enterprise (> 1000 emp.)
"Effortless Form Creation with Seamless Integrations"
What do you like best about 123FormBuilder?

I appreciate how straightforward it is to create forms without having to deal with complicated technical details. The interface is clean and user-friendly, and the drag-and-drop feature operates seamlessly. I’m able to publish a form within minutes, which is incredibly convenient. Additionally, its integration with the tools I already use helps me save a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Nothing in particular as such. It has been useful so far. Review collected by and hosted on G2.com.

MK
CFO
Small-Business (50 or fewer emp.)
"The "Canva" of form builders"
What do you like best about 123FormBuilder?

We've been using 123 Form Builder for about 18 months for our agency as a solution for our client's need for HIPAA-compliant forms.

I can't say enough how pleased we are with the service. The platform is intuitive, secure, and reliable. Having the ability to create separate folders/sub-accounts for our clients and assigning users to those folders (so they can only see their contacts) has been key in implementing HIPAA-compliant forms across the board for our clients.

Additionally, the webhook integration has been key with integrating with our partner companies.

Our clients love the forms and use them for event registration, employment application, and more.

Customer service is top-notch and very responsive. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

From time to time, during development, you may find the forms to be buggy. I have had difficulty in the past assigning a URL redirect for thank you pages when the 123FB team has released updates.

This issue was resolved rather quickly, but it was quite inconvenient when building forms. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Mid-Market (51-1000 emp.)
"Helpful for Work with Microsoft Tools"
What do you like best about 123FormBuilder?

This tool has been incredibly useful for me, especially when it comes to creating forms for surveys and applications. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

At this point, I haven't found anything to dislike. Review collected by and hosted on G2.com.

Liam L.
LL
Marketing Associate
Mid-Market (51-1000 emp.)
"123FormBuilder is an affordable, intelligent form builder in Salesforce"
What do you like best about 123FormBuilder?

As a power user & administrator of 123FormBuilder, I can't recommend it highly enough. The SFDC integration is fully native and has lots of options for prefilling & mapping to existin & custom objects and fields. The customer support is knowledgeable and gives prompt and detailed answers. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

As a 123FB admin, figuring out how to add new users took a bit too long. Review collected by and hosted on G2.com.

SW
Mid-Market (51-1000 emp.)
"Great product and great service!"
What do you like best about 123FormBuilder?

It's very easy to create forms. The user interface is good and is occasionally updated to make things easier. The integration with Salesforce and the method for prefilling and sending data is clear. When you can't figure something out the support team, particularly Julia, are great. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Occasionally you encounter something that can't be done, but usually in these circumstances, there is a workaround or a different method that would work. The help resources, although plentiful and helpful, can be a little hard to navigate at times (I gather they are working on this) Review collected by and hosted on G2.com.

James L.
JL
VP of Customer Operations
Mid-Market (51-1000 emp.)
"One of the easiest tools to use that has had the largest impact on my operation."
What do you like best about 123FormBuilder?

The simplicity of creating the forms. Drag, drop, name, and that's it. The customizable output emails have led us to create many customer-facing forms that have our logos and pertinent data from their orders or accounts on them. We have twice as many forms that are used for internal process documentation and consistency. Our field engineers complete site survey forms, that submit output reports that go directly to our customers. This has been one of the biggest leaps in documentation and process control our company has made and the rollout time was next to nothing. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Maybe more clear tools around the data retention and form embedding process. Review collected by and hosted on G2.com.

Billy M.
BM
Customer Success Specialist
Small-Business (50 or fewer emp.)
"Ease of Use and Get Data Quickly"
What do you like best about 123FormBuilder?

The program is straightforward to use and features a lot of great data points. The submissions are easy to read, and we like that the program emails us for each request. This allows us to respond quickly to the data being collected. We can also add our own data and common data collection questions. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Some of the forms only allow specific data to be added. There are times when we would like to customize it even further than what is permitted. However, while we have used the form-building software, they are constantly improving to add more features. Review collected by and hosted on G2.com.

MK
Mid-Market (51-1000 emp.)
"For us is very usfull. it is simply and good tool."
What do you like best about 123FormBuilder?

We use for reclamations from dealers. You can create parts of program how You need. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

I don't have special requirements. It could be a litle simply by creation of new fields. Review collected by and hosted on G2.com.

RK
Executive
Small-Business (50 or fewer emp.)
"Easy to build Professional forms online"
What do you like best about 123FormBuilder?

123 Formbuilder allows to create a variety of forms instantly, such as Survey forms, registration forms and more, with their Drag and drop features. It also provides customisation of form based on styles and colour combinations; All forms can be accessible in all platforms, such as mobile and desktop. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

Pricing are higher and should bring more attractive and intuitive dashboard overall it is an good platform to create instant live surveys. Review collected by and hosted on G2.com.

Evelyn S.
ES
Professional Freelancer
Small-Business (50 or fewer emp.)
"My Memorable Experience with 123FormBuilder"
What do you like best about 123FormBuilder?

123FormBuilder has a very good platform that is easy to use even for the first timer or amateur because of already made templates for different forms, which is not found in most of other form builder platforms. Review collected by and hosted on G2.com.

What do you dislike about 123FormBuilder?

The only thing I dislike about this platform is that I had difficulties in re logging to my account. It is asking for google recaptcha before I could logged in back, which I don't know the meaning at that point in time. Review collected by and hosted on G2.com.