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Files.com

Show rating breakdown
4.5 out of 5 stars
536 reviews
  • 4 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2008

Profile Name

Star Rating

426
73
10
3
24

Files.com Reviews

Review Filters
Profile Name
Star Rating
426
73
10
3
24
Verified User in Retail
AR
Verified User in Retail
10/28/2025
Validated Reviewer
Verified Current User
Review source: Seller invite

Simple SaaS solution that provided a quick, fairly priced, feature rich solution for a need we had.

|Files.com
I needed a replacement solution that supported: PKI certs Integration with OKTA for MFA SFTP / HTTPS transports Granular permissions While I could have built this on my own it would have taken time and those grey dollars equate to money spent This solution went from a demo for 1-2 weeks into production with a small learning curve for the team Their tech support is EXCELLENT. I also REALLY like that they have a fast turn around on introducing enhancements. I gave some feedback about updating their agents being pretty antiquated process and within a few weeks they had a more modern approach.
Verified User in Construction
AC
Verified User in Construction
10/09/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

We needed a secure way to host our FTP files... Files.com was meeting all our needs!

|Files.com
The security of the platform fitted our needs and it's really simple to use.
Santosh G.
SG
Santosh G.
10/08/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Reliable, Secure, and Simple — Perfect for Business Use

|Files.com
We’ve been using Files.com for our SFTP and file-sharing needs, and it’s been an excellent experience overall. The platform is very reliable, easy to manage, and secure, which is exactly what we were looking for. What I like most is how intuitive the interface is — even team members with basic technical knowledge can use it without issues. The performance is consistent, uploads/downloads are smooth, and the integration options make it flexible for different workflows. Their support team and account managers are outstanding. Every time we had a question or needed guidance, they responded quickly and professionally. It’s clear that customer satisfaction is a real priority for them. I’ve used a few other file transfer services before, but Files.com stands out for its combination of simplicity, security, and dependability. Definitely a service worth recommending to any business that values efficiency and data protection.

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HQ Location:
Scottsdale, Arizona

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What is Files.com?

Files.com is a SaaS file automation and integration platform that enables organizations to securely transfer, share, and store files between users, teams, and organizations.

Details

Year Founded
2008