Communication Software

there are no such dislike its just that sometimes google workspace becomes buggy and so irritating and costing of their storage plans. Review collected by and hosted on G2.com.

Google Workspace solves the hassle of scattered communique and document management. Instead of the usage of separate apps for e mail, storage, and conferences, the whole thing is connected and easy to get admission to. It enables me paintings higher with my group, share thoughts immediately, and maintain all my work in one steady location. The tools are simple to apply, and I can hold my paintings from any device with none hassle, which makes my daily tasks tons simpler and greater prepared. Review collected by and hosted on G2.com.

Sometimes there are too many features in the menu and the UX can feel a little crowded. There are many settings and they are not always easy to find. Also, some features feel like they overlap with each other and can be confusing if you don’t use them often. Another downside is that when someone has a bad connection, Zoom tries to compensate but the audio can still cut off, which makes it hard to follow. Review collected by and hosted on G2.com.

Zoom solves the problem of bringing remote teams together in a simple and consistent way. Instead of having to coordinate people across different tools, we can schedule meetings, share screens and collaborate live in one place. It helps us reduce misunderstandings and speeds up decision making. It also makes it easier to host client calls and internal meetings without technical issues. The biggest benefit is reliability – we can trust meetings to start on time and run smoothly. Review collected by and hosted on G2.com.

My main issue with Qup is that it automatically sets users to inactive and mutes calls after a certain period. I would prefer if there were an option to indicate that I am still active, even if I am not able to return calls right away. Review collected by and hosted on G2.com.

Keeping track of client calls, needs and tracking communication with our clients that have left voicemails, etc. Review collected by and hosted on G2.com.

I dislike that Webex Suite can be a bit complicated to use at first and sometimes runs slow or takes time to load. I also dislike that joining meetings can require several steps, which makes it less convenient. The chat section can feel messy, and there are too many notifications at times. Review collected by and hosted on G2.com.

The key problem Webex Suite solves for my team and me is keeping our collaboration connected and in one place, especially now that everyone is working from different locations.

Before Webex, we used separate programs for video calls, quick chats, and calling a desk phone, which was a constant source of frustration. Now, having our meetings, instant group messaging, and calling features all bundled together simplifies everything and saves us from jumping between apps constantly. This benefit means we spend less time managing technology and more time working together, making our communication feel secure and professional whether I'm on my laptop or my phone. Review collected by and hosted on G2.com.

I dislike the complexity of controlling the front face of emails when I want to reprint them, as it isn't straightforward or user-friendly. Review collected by and hosted on G2.com.

I find Microsoft Outlook integrates multiple tools, saving time and effort. The recall feature prevents email errors, and time management with drag-and-drop tasks enhances productivity. Its integration with Office apps and OneDrive streamlines large file handling and task coordination. Review collected by and hosted on G2.com.

The only thing is that the desktop app takes some time to load on my older desktop, and is not very smooth in use. My team doesn't have these issues though Review collected by and hosted on G2.com.

They solve our key problems like missed calls, and scattered communication across farm operations. After we signed up with Nextiva we felt a huge improvement and relive regarding out communication complexity. Also we are renting the deskphones, our account executive suggested us not to purchase, but test first. As something new, now we are useing video calls, so when there are some issues on farm, we do a group video call. Review collected by and hosted on G2.com.

While Zoom Phone is generally reliable, there are occasional delays in syncing contacts or call logs across devices. Also, some advanced features require additional setup or licensing, which can be a bit confusing for new users. A more simplified onboarding process would make the experience even better. Review collected by and hosted on G2.com.

in a hybrid or remote work setup. Before using it, managing calls and messages across multiple platforms was inefficient and time-consuming. Now, with Zoom Phone, everything is centralized—calls, voicemails, and even SMS—making communication smoother and more organized. It also reduces the need for physical desk phones, which is a big plus for mobility and cost-efficiency. Overall, it’s made my workflow more flexible and responsive, which is a huge benefit in a fast-paced environment. Review collected by and hosted on G2.com.

Attachments cannot always be opened directly within the client: in some cases I must download the file first before viewing, which disrupts a seamless workflow.

There is no dedicated task-manager section or “elevated to-do board” view (e.g., similar to Trello) for items that emerge from email threads and require tracking over time.

Occasional friction when switching between email and tasks/projects: since everything remains within the inbox context, things that need broader tracking or follow-up outside the inbox don’t always have a clear path. Review collected by and hosted on G2.com.

Superhuman dramatically improves email productivity — I spend far less time managing the inbox thanks to fast search, shortcuts, and intuitive workflows.

Integrated calendar management makes scheduling and reviewing upcoming meetings effortless, without leaving the app.

The design helps me stay focused on key tasks rather than being distracted by clutter or context-switching.

Overall, it enhances time management, freeing up meaningful time for deep work and strategic thinking. Review collected by and hosted on G2.com.

I am enjoying my work and experience using join.me with almost nothing that I hate. If I really need to find fault, I want to see more company and users is using this software so they can frequently updating the software with many more features. Review collected by and hosted on G2.com.

Simple steps to host a video meeting and video conference, screen sharing my screen display to show my presentation and using digital whiteboard to scribble and draw ideas on brainstorming session. Review collected by and hosted on G2.com.

Including messaging service along with calling package Review collected by and hosted on G2.com.

TeleCMI simplifies agent training, enhances call quality, and improves connectivity. Its call monitoring and reporting features boost our team’s productivity and performance evaluation, making it an ideal choice for our business communication needs. Review collected by and hosted on G2.com.

I do not have 1 single complaint about Crexendo Review collected by and hosted on G2.com.

Our phones were extremely outdated, behind in technology and not capable of sustaining service after migration. Carly & Karoline reached out, provided us with an easy option of phones to replace ours and made sure we are functioning properly. Review collected by and hosted on G2.com.

The service itself is good technically, but the little details are not so good. In a way, our previous landline service did at least a few more things that we need, compared to this service. Granted, the phones we purchased were low-end and that contributes to the problem, I'm sure, but things like directory creation and changes are much harder than they should be, in my opinion. Forwarding a voicemail from the phone itself and not just from email is another option we really miss. Again, a higher-end phone choice may have solved these problems, but we didn't know that when we purchased them. Review collected by and hosted on G2.com.

We can use the call analytics to see what calls are coming in and to where much easier than we could with our previous system. Configuration is much easier, like setting up ring groups, departments, schedules, etc. My job is easier now with Net2Phone. Review collected by and hosted on G2.com.

Although Gather offers a fun and creative environment, performance can sometimes lag when there are many participants or large custom maps. It also takes some time for new users to get used to navigation and spatial audio features. I would also love to see more built-in productivity integrations — for example, direct task boards or note-taking tools inside Gather — to reduce switching between platforms. Review collected by and hosted on G2.com.

Gather solves the core challenge of maintaining team engagement and connection in remote or hybrid work environments. Traditional video meeting tools often feel transactional and isolating, but Gather’s virtual workspace bridges that gap by making collaboration feel personal and interactive. It has improved our brainstorming sessions, boosted casual communication among team members, and helped maintain company culture even when working remotely. The visual, spatial layout encourages spontaneous interaction — something that’s missing in typical remote setups. Review collected by and hosted on G2.com.

The sheer number of features and applications can be overwhelming for new users, and discovering all the capabilities requires a proactive learning effort. While the core applications are deeply integrated, some of the more peripheral tools in the 365 suite can feel like they operate in silos, lacking the same fluid connectivity. The admin center, while powerful, has a steep learning curve for those without an IT background. Review collected by and hosted on G2.com.

Microsoft 365 solves the fundamental problem of digital fragmentation. It eliminates the need to juggle disparate software from different vendors for word processing, spreadsheets, email, file storage, and video conferencing. This consolidation has streamlined our software licensing, reduced costs, and minimized compatibility issues. The benefit is a unified, collaborative environment that has significantly improved workflow efficiency. Teams can co-author documents in real-time, meetings are effortlessly scheduled and launched through Outlook and Teams, and company-wide communication has become more centralized and effective. Review collected by and hosted on G2.com.

There is nothing not to like. Just off the fact you don't have download software has us sold. Review collected by and hosted on G2.com.

We own an insurance school and getting ready to start live streaming the classes. We also do a lot of events that will be live streamed from the business location. Review collected by and hosted on G2.com.

NUACOM needs a certain minimum speed + stable upload/download for VoIP to work well. If bandwidth dips, calls might drop, but with stable connectivity at our site we're hopeful this won't affect us. Review collected by and hosted on G2.com.

Installing NUACOM’s VoIP extensions across our multi-element premises has greatly improved communication and efficiency. Calls can now be transferred seamlessly between departments, reducing missed calls and presenting a unified, professional image to the public. Staff can answer from any location via the app, ensuring continuity of service. The system also centralises call records for accountability and training while lowering ongoing phone costs and maintenance through a single, cloud-based platform. Review collected by and hosted on G2.com.

Overall AONMeetings is a great product. The only thing we'd like to see is full compatibility with Safari and Firefox browsers, which would be a plus, but it's definitely not a deal breaker.

Since it's optimized for Chrome and Edge we can easily use these browsers to gain full functionality of the features. Review collected by and hosted on G2.com.

AONMeetings is helping us stay connected to our parents and staff, and allowing us our board to meet more often and accomplish more tasks. Having AONMeetings as a backup plan for our teachers to give instruction to students during inclement weather is a plus too. Review collected by and hosted on G2.com.

I wish I could buy virtual numbers number from other companies as well but I'm sure they will soon add other countries too. Review collected by and hosted on G2.com.

Helped me to increase team efficiency with the staffs located on US and Canada. Review collected by and hosted on G2.com.

I am frustrated by how often support is withdrawn for third-party requirements such as handsets and SIP Trunk providers. If you happen to use a third-party option that is not officially supported, you won't get any assistance with configuration or troubleshooting issues. Review collected by and hosted on G2.com.

3CX has certainly helped our business reduce call costs. By taking advantage of its unique features, we are able to use the internet for our daily calls. When it comes to making international calls, there are numerous supported third-party providers that offer affordable overseas calling plans, which can be easily integrated into 3CX. Review collected by and hosted on G2.com.