Product evaluation and migration
Tell us how your team works today, what is getting in the way, and what you need to move. We can help you assess whether Kanera fits, explain pricing and guest access, and identify a practical route from Trello or another project tool.
The contact form includes optional questions about team size, active projects, attachments, and rollout timing. Those details help us respond with useful guidance, but you can also send a short email to [email protected].
Support and account help
For help with a hosted account, billing, workspace access, or an existing migration, contact us from the email address associated with your Kanera account. Do not send passwords, API keys, OAuth tokens, private workspace content, or payment card details.
Include the workspace name and a concise description of what happened. If an error is involved, the approximate time and the steps that led to it are usually enough for us to begin investigating.
Technical and self-hosting questions
Start with the documentation for deployment, configuration, the REST API, webhooks, and Kanera MCP. If the published guidance does not answer your question, share the relevant version, deployment method, and the document or endpoint you were following.
Security and privacy
Report suspected vulnerabilities privately to [email protected]. Include affected components, reproduction steps, impact, and any supporting evidence that can be shared safely. Please follow the coordinated disclosure process in our security policy.
Privacy and data rights requests can be sent to [email protected]. We may need to verify your identity and, for workspace content, coordinate with the relevant workspace owner or administrator.
Company information
Kanera is operated by Happen Software Limited, registered in Ireland. We work online and do not publish an office for walk-in support. The public website, documentation, and source repository are the canonical places to verify product and company information.
Visit Happen Software Limited for publisher information, or use the contact form for commercial and general enquiries.