What happens when a racing innovator, a fintech disruptor, and an enterprise AI founder walk onto a panel at #DellTechForum? You get Trailblazing Tomorrow: How AI Startups Are Redefining Industries, a can't miss conversation about how leaders are reshaping the world with AI⚡ Our Founder & CEO Jonathan Corbin joins: Satish Iyer, Dell Technologies Adina Simu, Auditoria.AI Matthew Pearson & Jack Withinshaw, Airspeeder 📍 November 12 | 1–2 PM ET | Hall 1B, Mainstage (AI08-P)
Maven AGI
Software Development
Boston, MA 19,757 followers
Generative AI for Enterprise Customer Support
About us
Maven AGI builds enterprise-ready AI agents to support the full customer journey, with a focus on complex, high-friction enterprise environments. Its platform serves as a connected, intelligent operating layer that unifies systems, syncs functions, and orchestrates real-time action across the enterprise. Maven’s mission is to build Business AGI. Founded in 2023 by executives from HubSpot, Google, and Stripe, Maven AGI began by transforming customer service with autonomous agents capable of resolving up to 93% of inquiries. Today, organizations use Maven to bridge silos across support, sales, and operations—replacing broken handoffs with dynamic, context-aware workflows. Maven has raised $78M from top investors, including Dell Technologies Capital, Cisco Investments, SE Ventures, Lux Capital, M13, and E14. The company supports a diverse and growing portfolio of leading enterprises ranging from publicly traded companies like Ibex (NASDAQ: IBEX), Tripadvisor (NASDAQ: TRIP), and SS&C Technologies (NASDAQ: SSNC), to fintech innovators like Rho, Check, and Papaya Pay, legal leaders like Clio, and fast-emerging consumer brands such as Paris Hilton’s Parivie Beauty.
- Website
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https://www.mavenagi.com/
External link for Maven AGI
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Boston, MA
- Type
- Privately Held
- Founded
- 2023
- Specialties
- Customer Support, Customer Experience, Generative AI, Artificial Intelligence, Customer Service, and Knowledge Management
Locations
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Primary
Get directions
Boston, MA, US
Employees at Maven AGI
Updates
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You have seen it before. A teammate asks a question in Slack, another digs through Notion, someone else sends an old link from two years ago. Ten minutes later, everyone’s still guessing. In 2025, that kind of chaos isn’t just frustrating, it’s expensive. Most teams aren’t short on information, they’re short on access. Knowledge lives everywhere: in emails, CRMs, docs, and shared drives, but it rarely connects when it matters most. If you can’t find the right data at the right moment, it’s like it doesn’t exist at all. That’s where Maven AGI changes the equation. We created a Graph of Record, a unified foundation that connects every system and document into one intelligent layer of truth. Through its Search → Reason → Act pipeline, teams get verified, contextual answers in seconds instead of hours. They stop digging and start acting, making decisions faster and working with clarity. Companies like ClickUp and Rho have already seen the difference, reducing time spent searching for information by over 50% and improving team efficiency from day one. It’s proof that when knowledge finally works together, your people do too. Ready to eliminate the noise and turn your company’s knowledge into clarity? Book a demo and see Maven in action: https://lnkd.in/dSmQN5RA
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One of our Mavens showed up to the office in full bear mode… but who’s behind the costume? 👀🐻 Drop your guesses below! Wishing everyone a beary fun (and safe) Halloween from the Maven team #WeAreTeamMaven
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We had an amazing time sponsoring AI for Customer Support by Customer Success Collective right here in Boston. Our CEO, Jonathan Corbin, led a thoughtful conversation with our customers George S. from Clio and David D. from ClickUp, along with Sarah Baker from TodayTix Group (TTG) and Derek Nielsen from GitHub. The panel explored how support leaders can do more with less by scaling intelligently with AI while keeping empathy, context, and brand voice at the center. It was energizing to connect with the incredible customer support and success community and talk about how AI helps teams stay human under pressure 💡 #WeAreTeamMaven #AISupportBoston
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We’re honored to be ranked #2 on LinkedIn’s 2025 Top Startups list in Boston. Startups scale because of people. The heart, hustle, and humility of this team make Maven special. Every win happened because someone raised a hand to solve a hard problem and brought others with them. Join this incredible team. Check out our Careers page- https://lnkd.in/eVaXMibn. See full list here! https://lnkd.in/e6bU3Crq
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There’s no shortage of AI chatter, but a lot of it still misses the mark. Here are five common AI myths in customer support (and what’s actually true). 1️⃣ “Regular chatbots are good enough.” → Rules-based bots can’t adapt or integrate deeply. 2️⃣ “AI is unreliable.” → Verified, internal data sources have changed that. 3️⃣ “AI replaces humans.” → It automates repetitive work so people can focus on empathy. 4️⃣ “AI only answers basic issues.” → It now manages refunds, disputes, and complex workflows with context. 5️⃣ “AI is too expensive.” → Teams like Papaya have cut ticket costs by 50%. AI support isn’t experimental anymore; it’s the new standard. Read the full blog: https://lnkd.in/gEKViEgi
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We’ve been named to the 2025 #Disruptors60 list! Curated by Greenfield Partners and live on TechCrunch, this list spotlights the most groundbreaking startups turning AI into real-world impact. Our mission is to scale incredible customer experiences, and this recognition validates that work. Special thanks to our team, customers, and partners for pushing us to be the best in the business! Read the full article here: https://lnkd.in/dg-rjRbF
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This week, we had the pleasure of hosting Anna Barber from M13 for a fireside chat with our CEO, Jonathan Corbin during our all-company meeting. It’s always inspiring to hear from our investors, not just about the market and the future of AI, but about what it takes to build enduring, high-impact companies. Conversations like these remind us why we’re so excited about the road ahead. Big thanks to Anna and the M13 team for being supportive partners in our journey 🚀 #WeAreTeamMaven
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50+ vendors. One clear choice. When Thumbtack set out to transform their customer experience with AI, they evaluated more than 50 vendors. They weren’t looking for another tool. They were looking for a partner who shared their belief that AI agents could enhance every customer touchpoint, from support to success to sales. Together, we built a proof of concept grounded in real customer data. The results spoke for themselves: more human-like interactions, faster resolutions, and a 15%+ lift in CSAT. We’re proud to be part of Thumbtack’s journey to create more connected and thoughtful customer experiences. Read their story here: https://lnkd.in/eScmu6a7
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At #ZEROIN25, we joined CS leaders tackling one big question: how do you balance scale, revenue, and trust in today’s environment? Maven's own Daniel Stern took the stage with Sarah Wilson Cullerton, Rev Ops Lead, CS operations from our customer Qualia, to unpack "The Predictable Growth Playbook"— a framework for qualifying true champions, tracking deal momentum, and using AI to surface early indicators of risk or opportunity across the customer lifecycle. Predictable growth starts with visibility. Learn how Maven AGI helps go-to-market teams turn every customer interaction into a growth opportunity. #WeAreTeamMaven
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