RingCentral

Drum roll, please... 🥁 For the 6th consecutive year, RingCentral has once again been recognized in Comparably’s Best of 2025 Awards. 🏆 Best Company Culture 🚀 Best CEOs 💵 Best Compensation Being top 10 across all three foundational categories shows that culture, leadership, and compensation aren't just buzzwords here; they're our pillars of success. Thank you to every RingCentral employee for making this a reality, year after year! We're stronger, more innovative, and more focused than ever. Here's to what's to come in 2026! ✨

Is your sales team turning every conversation into insight and action? If not, they could be leaving deals on the table. Between calls, meetings, and follow-ups, sales teams are always moving. Manual data collection slows them down and limits visibility. That’s where AI Conversation Expert (ACE) helps sales teams work smarter and close faster. 🎯 Summarize and transcribe conversations automatically to keep details accurate and accessible. 🎯 Analyze sentiment and key topics to uncover what prospects care about most. 🎯 Deliver automated coaching insights that help every sales rep refine their approach. 🎯 Sync insights directly to your CRM to maintain visibility and alignment across the team. See how ACE helps sales teams drive efficiency and land more deals: https://lnkd.in/gdijdGS6. Happy #NationalSalespersonDay to the teams turning conversations into connections and closing deals every day.

The holiday season is in full swing, and small business teams are juggling more than ever. Managing year-end calls, messages, and meetings takes coordination, and that’s where RingCentral helps keep everything running smoothly. From 24/7 call handling to shared SMS management and beyond, our AI tools help every customer get quick, consistent support so your team can focus on wrapping up the season (and maybe a few gifts). 🎁 Here are 3 ways RingCentral helps small businesses work smarter during the busiest season of the year. 👇

’Tis the season of giving, and our RingCentral teams around the world brought that spirit to life through meaningful action. 🧡💙 From rural classrooms in China to animal shelters in Bulgaria, from supporting the visually impaired in India to volunteering with women’s shelters in the U.S. and caring for rescue animals in Manila, our people showed what it truly means to show up for their communities. Each initiative met the unique needs of its local community while sharing one common belief: that small acts of kindness can create lasting impact. To everyone who rolled up their sleeves, donated, taught, packed, wrapped, or simply showed up with heart, thank you. You are the reason our culture of giving thrives all year. Read how our teams made a difference across the globe: https://lnkd.in/gKCFTY4K.

Work doesn’t always happen at your desk, so why should your communications? The RingCentral mobile app keeps teams connected and productive wherever work takes them. 📱 Call, message, meet, and collaborate with teammates and customers in one unified experience designed for how teams work today. Whether you are on the go or stepping away from your desk, the work keeps moving. https://lnkd.in/gJ2vBbuf Happy National App Day!

Give yourself the gift of simpler communications 🎁 Close out the year with our Customer Care experts as they walk through the newest RingEX updates, real-world use cases, and practical tips to help you work smarter in 2026. Start the new year with a platform that’s easier, faster, and built to support the way you work and collaborate. Register for next week's webinar ➡️ https://lnkd.in/g2BbHeRp.

AI is reshaping what’s possible for both support agents and customers. Jaimie Bell, VP of Client Solutions at The Office Gurus (TOG), joined our latest AI Real Talk to share how the TOG team uses RingCX AI Quality Management and AI Agent Assist to strengthen agent performance and elevate customer satisfaction. 🎧 Listen below, and watch the full on-demand webinar for more insights into how AI can enhance customer engagement: https://lnkd.in/gXd25iWx.

2025 was the year everyone adopted AI. 2026 will be the year it all connects. The moment AI stops living in scattered tools and starts working as one intelligent, coordinated system. Even though AI feels “everywhere,” most organizations are still stuck with disconnected tools that can’t share context or act together. The result is friction, inefficiency, and missed potential. This fragmentation is exactly why the next chapter of Agentic AI is emerging now. Instead of isolated capabilities, businesses will shift to AI agents that collaborate, carry context across workflows, and drive meaningful outcomes without manual intervention. The impact will be transformative: stronger alignment across teams, smarter decisions, and far higher returns on every AI investment. Read our latest newsletter for our top 5 predictions on how AI, and the organizations using it, will evolve in 2026. #BigIdeas2026 #AIPredictions #2026Predictions

Handling more than 40,000 urgent calls per year takes communications you can count on. West Virginia 211 is an information and referral hotline that supports residents during their most critical moments, but their previous third-party call center could not keep pace with demand. They needed a faster, more agile solution that could connect callers to help without delay. AI Receptionist (AIR) delivered exactly that. In just hours, the team migrated to AIR and gained: ✅ Intelligent keyword and zip-code routing that directs callers to the right local team ✅ Streamlined handling of more than 170 daily call transfers ✅ Significant cost savings after eliminating their external call center ✅ A simpler, faster experience for callers in crisis Emergencies do not follow a 9-to-5 schedule, and now, West Virginia 211 does not have to either. AIR ensures every caller gets a quick path to support, not a complicated phone menu. See why West Virginia 211 chose AIR for mission-critical communications: https://lnkd.in/gn8n63ZB.

Holiday rush, unpredictable hours, and customers calling at all times. Small businesses feel it more than anyone. With the busiest time of year in full swing, AI Receptionist (AIR) can help your business stay holly and jolly all season long. Swipe through 12 helpful holiday tips that keep your business responsive and your customers supported. 🎁✨