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Course Outline

Introduction to Enterprise AIOps Platforms

  • Evolution of enterprise observability and AIOps
  • The role of Splunk, Moogsoft, and Dynatrace within the AIOps ecosystem
  • Comparative analysis of capabilities, strengths, integrations, and use cases

Utilizing Splunk for AIOps

  • Ingesting metrics, logs, and events from various sources
  • Developing searches, dashboards, and alerts for real-time visibility
  • Leveraging Splunk ITSI for anomaly detection and service health assessment

Operational Intelligence via Moogsoft

  • Moogsoft AIOps architecture and deployment strategies
  • Alert noise reduction, deduplication, and correlation techniques
  • Automating and enriching incident workflows

Comprehensive Observability with Dynatrace

  • OneAgent deployment and automatic service discovery
  • Davis AI for root cause analysis and predictive problem alerts
  • Cloud-native monitoring, SLO management, and service flow analytics

Integrating Splunk, Moogsoft, and Dynatrace

  • Cross-platform data integration and API utilization
  • Establishing unified incident management and escalation protocols
  • Centralizing insights through dashboards and alert pipelines

Architecting Scalable AIOps Workflows

  • Implementing self-healing automation across toolchains
  • Defining KPIs and reporting frameworks for AIOps performance
  • Ensuring governance, access control, and audit compliance

Case Studies and Enterprise Applications

  • Real-world implementations in finance, telecommunications, and retail
  • Assessing ROI derived from AIOps adoption
  • Planning phased rollouts and managing change

Conclusion and Future Directions

Requirements

  • Practical experience with IT operations or monitoring platforms
  • Knowledge of enterprise observability workflows
  • Foundational understanding of alerting mechanisms, metrics, and logs

Target Audience

  • IT managers overseeing service reliability
  • Teams dedicated to enterprise monitoring and observability
  • Operations architects and infrastructure leaders
 14 Hours

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