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 Duration 14 hours (2 days)

Course Outline

Understanding Maximo Assignment Manager

  • Core purpose and features of Assignment Manager
  • Role-specific workflows for dispatch and supervision
  • Interface navigation and key components

Managing Labor Availability

  • Creating labor records and defining qualifications
  • Monitoring availability and recording absences
  • Interpreting labor utilization views

Configuring Crafts, Crews, and Shifts

  • Establishing crafts and skill levels
  • Setting up crews and defining crew composition
  • Maintaining shift calendars and work periods

Allocating Work via GS and Scheduler

  • Introduction to Graphical Scheduling and Scheduler utilities
  • Choosing work orders for allocation
  • Ensuring synchronization between scheduling applications

Executing Daily Planned Schedules

  • Issuing work orders to technicians
  • Tracking task progress and status updates
  • Modifying assignments during daily operations

Work Blocking, Reallocations, and Exception Management

  • Detecting and resolving work conflicts
  • Reassigning tasks in response to resource changes
  • Handling unforeseen disruptions or delays

Practical Real-World Scenarios

  • Simulating an authentic dispatch cycle
  • Distributing workload across labor and crews
  • Addressing urgent operational priorities

Practical Exercises Using BART Sample Work Orders

  • Working with imported BART datasets
  • Implementing assignment workflows from start to finish
  • Conducting scenario-based troubleshooting

Recap and Future Steps

Requirements

  • A solid grasp of maintenance operations
  • Practical experience in work management processes
  • Familiarity with core scheduling principles

Target Audience

  • Forepersons
  • Supervisors
  • Dispatch personnel

Number of participants


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Provisional Upcoming Courses (Require 5+ participants)

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