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Course Outline

Foundations of Artificial Intelligence

  • Defining AI: Capabilities and limitations
  • Core concepts including automation, machine learning, and natural language processing
  • Real-world examples of AI tools in everyday business operations

AI Applications in the Professional Environment

  • Advantages of leveraging AI for administrative and analytical functions
  • Overview of popular AI-driven productivity tools (including ChatGPT, Copilot, and Bard)
  • Case studies illustrating AI integration in finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional emails and comprehensive reports
  • Condensing information and automatically generating meeting minutes
  • Utilizing prompts for brainstorming and creative idea generation

Enhancing Productivity with Microsoft Copilot

  • Seamlessly integrating Copilot with Microsoft 365 suite (Word, Excel, Outlook)
  • Streamlining document creation and complex data analysis
  • Utilizing AI assistance for collaboration during meetings and presentations

Automation Strategies and Prompt Engineering

  • Crafting effective prompts to ensure accurate and relevant AI outputs
  • Developing automation workflows using natural language AI prompts
  • Workflow demonstrations for automating repetitive administrative duties

Ethical AI Usage and Data Privacy

  • Recognizing AI limitations to prevent over-reliance
  • Protocols for handling sensitive data and safeguarding privacy
  • Aligning AI usage with ethical standards and organizational policies

Practical Exercise Session

  • Simulated business tasks using ChatGPT and Copilot
  • Collaborative team exercises to identify potential automation opportunities
  • Developing a strategic action plan for responsible AI adoption in daily operations

Recap and Future Recommendations

Requirements

  • Basic knowledge of standard office applications and digital tools
  • Familiarity with everyday digital communication practices in the workplace
  • A genuine desire to enhance productivity through technological solutions

Target Audience

  • Non-technical professionals and staff members across departments such as finance, logistics, administration, and trading
  • Managers and team leaders
  • Professionals aiming to utilize AI tools with both safety and efficiency
 7 Hours

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