Installation Instructions
Introduction REV B
Tools required:
Laptop or desktop computer with an Ethernet Port
and Internet Browser
Torx T10 screw driver
CAT5 Ethernet Cable of suitable length
Observe and Obey:
This procedure shall be completed by a person Glossary of terms
trained and qualified on the repair of this ECM - Electronic Control Module.
machine.
GCON - Ground Controller. This ECM is located at
Immediately tag and remove from service a the ground controls.
damaged or malfunctioning machine.
PCON - Platform Controller. This ECM is located
Repair any machine damage or malfunction at the platform controls.
before operating the machine.
CAT5 Cable - Standard Ethernet cable used for
Before Starting Installation: networking purposes.
Read, understand and obey the safety rules
Components of Kit 219268
and operating instructions in the appropriate
operator's manual. Printing instructions
Genie part number 219270
Be sure that all necessary tools and parts are
Qty. 1
available and ready for use.
Thumb drive
Read this procedure completely and adhere
Genie part number 219205
to the instructions. Attempting shortcuts may Qty 1
produce hazardous conditions.
Includes:
Indicates that a specific result is expected after
performing a series of steps. Software SL1000, APP
Genie part number 137641
Indicates that an incorrect result has occurred
Qty 1
after performing a series of steps.
Note: These installation instructions only Smartlink Software Update Installation Instructions
apply to the Genie models listed below as Genie part number 219267
required by Safety Notice 120013. Qty 1
• GS-3232
• GS-3246
2 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Installation Instructions
REV B
Procedure
Updating Machine Software 6 Locate the diagnostic port on the side of the
GCON.
Note: If the firmware 137641J was previously
downloaded from the website or copied to
your computer from a thumb drive it must be
deleted from your computer before continuing.
1 Turn on the computer.
Note: If the firmware has been downloaded from
the website, continue to step 3.
Using a thumb drive: 1
2 Insert the thumb drive (Genie part number
219205) in the USB port.
All applications: 1 Diagnostic port
Note: Disable all external internet or network 7. Remove one of the fasteners securing the
connections before continuing. cover and set aside. Loosen the other fastener.
Do not remove it.
3 At the GCON, turn the key switch to the GCON
position. 8 Connect one end of a CAT5 Ethernet cable into
the diagnostic port. Connect the other end into
4 At the PCON, pull out the red Emergency Stop a PC or laptop.
button to the on position.
Result: The GCON LCD will display the
5 At the GCON, press and hold the Enter and following screen.
Escape buttons. Pull out the red Emergency
Stop button to the on position.
Result: The GCON LCD will display the OPEN WEB BROWSER
following read out below <IP ADDRESS>
SOFTWARE UPDATE
9 Read and record the IP address.
CONNECT ETHERNET
1 LCD
2 ESCAPE button
3 ENTER button
Part No. 219267 GS-3232 • GS-3246 3
SmartLink Software Update
Installation Instructions
PROCEDURE REV B
10 Launch a web browser such as Internet 13 Select the Reprogram Device (s) button to
Explorer ® or Firefox ® on your PC or laptop. start the ECM software update.
Type in the IP address from steps 8 and 9 into Result: The following screen will be displayed
the web browser address bar and press enter. after the software update is complete.
Result: The following screen will be displayed. Note: Do not turn off power while the ECM is
being reprogrammed. This process may take
up to 5 minutes.
11 Select the Browse button. Navigate to the
firmware file 137641K.gff (rev K or above)
located on your hard disk or thumb drive.
Note: Verify that "slab_2012K_prod" (rev K or
Select the file.
above) is displayed in the box marked "Current:".
Example: 137641K.gff
file extension Example: slab_2012K_prod
revision level production
part number revision level
year
12 Select the Load Flash File button. machine type
Note: Depending on your web browser, this button 14 Select the Run Application button to exit the
may be shown as Choose File. software update mode.
Note: Verify it is the correct flash file. 15 Push in the red Emergency Stop button at the
GCON and disconnect the CAT5 cable.
Result: The following screen will be displayed. Remove the thumb drive if installed.
16 Secure the diagnostic port cover using the
retaining fasteners removed in step 5. Do not
over tighten.
17 Perform the Test Procedure (s) that applies to
your model.
4 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Installation Instructions
REV B PROCEDURE
Platform Overload Option 3 Pull out the red Emergency Stop button to the
on position at the ground controls.
(GS-3232 and GS-3246 models)
Result: The ground controls LCD display will
The previous Rev J software update may have show the following:
enabled the Platform Overload Option. This option
will be stored in memory and the Rev K software
will not disable. This procedure will verify that it is
disabled and instruct you how to disable this
option if it has been enabled.
1 Turn the key switch to the ground controls 4 Release the Scroll Up and Scroll Down buttons
position and pull out the red Emergency Stop after the ground controller powers up.
button to the on position at the platform 5 At the ground controls, use the Scroll Up
controls. or Scroll Down buttons to scroll to Select
2 Press and hold the ground control scroll up and Option.
scroll down buttons.
5 1 LIFT SETUP+TEST
SELECT OPTION
4
1 2 3 4
6 Press the Enter button.
2
7 Use the Scroll Up or Scroll Down buttons to
scroll to Select Option Plat. Overload.
3
137562
SELECT OPTION
Ground Control Menu Buttons PLAT. OVERLOAD
a scroll down button
b enter button
8 Press the Enter button.
c scroll up button
d escape button
Result: The ground controls LCD display shows
e LCD display the following.
PLAT. OVERLOAD
ENABLE?
Part No. 219267 GS-3232 • GS-3246 5
SmartLink Software Update
Installation Instructions
PROCEDURE REV B
9 Press the Enter button. 11 Push in the red Emergency Stop button to the
off position at the ground controls to save the
Result: The ground controls LCD display shows settings and exit the system.
the following. Continue to step 11.
Note: GS-3246 models, continue with step 11.
GS-3232 models, continue to Test Procedure.
PLAT. OVERLOAD
12 Perform function test. Refer to the Operator's
IS OFF.TURN ON?
Manual on your machine.
Result: The ground controls LCD display shows 13 Return the machine to service.
the following. Continue with step 10.
14 Fill out and sign the attached Completion Form
and fax or email to Terex AWP Warranty
PLAT. OVERLOAD Department. This will serve as verification that
you have completed Safety Notice 120013.
IS ON.TURN OFF?
10 Press the Enter button.
Result: The ground controls LCD display will
show the following.
PLAT. OVERLOAD
IS NOW OFF
Note: After 1 second the ground controls LCD
display will show the following.
SELECT OPTION
PLAT. OVERLOAD
6 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
Installation Instructions
REV B PROCEDURE
If you have any further questions regarding these Test Procedure
instructions or need assistance, please contact the
Genie Service Department at one of the following (GS-3232 models)
telephone numbers: 1 Turn the key switch to the PCON position. Pull
United States: 800-536-1800 out the red Emergency Stop buttons to the on
position at the GCON and PCON.
Canada: 425-881-1800
2 At the PCON, raise the platform until it stops
Europe: UK 0044 1476 584 333 and the alarm sounds. Release the platform up
and function enable buttons.
France 0033 237 260 986
Germany 49 4221 491 821 3 Press and hold the function enable and
platform up buttons.
Iberica 0034 900 808 110
Italy 0039 075 941 8171 Result: The alarm continues to sound and the
platform will not raise.
Sweden 0046 3157 5101
Other locations 0031 653 221 908 Result: The alarm continues to sound and the
platform continues to raise.
Middle East: 0097 143 990 381
or 0097 150 459 7937 Lower the platform to the stowed position and
repeat the software update procedure or
Australia: 61 7 3456 4444 contact the Genie service department.
All other locations 001-425-881-1800 Tip-over hazard. An improper
operating system will compromise
machine stability and cause the
machine to tip over, resulting in
death or serious injury.
4 Press and hold the outrigger enable and extend
buttons.
Result: The alarm continues to sound and the
outriggers do not extend. Continue to step 5.
Result: The alarm continues to sound and the
outriggers extend.
Lower the platform to the stowed position and
contact the Genie service department.
Tip-over hazard. An improper
operating system will compromise
machine stability and cause the
machine to tip over, resulting in
death or serious injury.
Part No. 219267 GS-3232 • GS-3246 7
SmartLink Software Update
Installation Instructions
PROCEDURE REV B
5 Lower the platform to the stowed position. If you have any further questions regarding these
instructions or need assistance, please contact the
6 Extend the outriggers until the individual
Genie Service Department at one of the following
outrigger lights turn solid green and a long
telephone numbers:
beep is heard.
United States: 800-536-1800
7 Fully raise the platform.
Result: The platform raises to full height and Canada: 425-881-1800
the alarm is not activated. Continue to step 8. Europe: UK 0044 1476 584 333
Result: The platform stops before full height France 0033 237 260 986
and the alarm is activated.
Germany 49 4221 491 821
Lower the platform to the stowed position and
contact the Genie service department. Iberica 0034 900 808 110
Italy 0039 075 941 8171
8 Lower the platform to the stowed position and
retract the outriggers. Sweden 0046 3157 5101
Other locations 0031 653 221 908
9 Perform function test. Refer to the Operator's
Manual on your machine. Middle East: 0097 143 990 381
10 Return the machine to service. or 0097 150 459 7937
11 Fill out and sign the attached Completion Form Australia: 61 7 3456 4444
and fax or email to Terex AWP Warranty
All other locations 001-425-881-1800
Department. This will serve as verification that
you have completed Safety Notice 120013.
8 GS-3232 • GS-3246 Part No. 219267
SmartLink Software Update
SAFETY NOTICE 120013
Completion Form
Your signature on this form will verify that you have performed the software update on the
machines listed below.
Fax to: United States 877-738-7530 United Kingdom 0044 1476 584 330
Canada 425-498-7530 France 0033 237 260 998
Australia 61 733751002 Germany 0049 4221 491 820
All other locations 001-425-498-7530 Italy 0039 075 941 8146
Iberica 0034 935 725 080
Sweden 0046 3157 5104
Middle East 0097 143 990 382
All other locations 0031 165 510 826
Email to: AWP.Warranty@terex.com
Date:
Company Name:
Account # (if applicable)
Address:
(street)
(city)
(state, zip code)
Phone
Please list the complete serial number (example: GS3211A-110003 or GS4612A-111017).
Serial Number: Serial Number:
Print (service manager) Signature Date
